Tender

Care and Support at Home Services Contract Re-open January 2026

CORNWALL COUNCIL

This public procurement record has 6 releases in its history.

Tender

23 Jan 2026 at 08:26

Tender

22 Jan 2026 at 08:25

Tender

22 Jan 2026 at 07:45

Tender

22 May 2024 at 09:03

Tender

04 Apr 2024 at 08:31

Tender

26 Feb 2024 at 16:26

Summary of the contracting process

Cornwall Council is reopening the Care and Support at Home Services Contract in January 2026 to appoint additional Individual Home Care Providers to address current capacity shortfalls within Lots 9 and 10. This initiative is designed to supplement existing alliances that lack the capacity to meet local demand for community health services within specific geographical zones across England, United Kingdom. The procurement is at the tender stage with a closing deadline on the 23rd of February 2026, and the new contracts are expected to commence in June 2026. This contract, valued between £18,356,000 and £28,405,000, follows an open procedure and focuses on delivering essential services such as personal care, mobility support, and community access to older adults and people with various disabilities.

This tender provides an excellent opportunity for businesses specialising in community health services to enhance their portfolios by joining strategically managed alliances with Cornwall Council. It is particularly well-suited for SMEs looking to expand their market presence and capability to deliver regulated and non-regulated home care services. Businesses with experience in collaborative service delivery and those capable of optimising service capacity in specific geographical regions will find this tender particularly beneficial for growth and development in the care sector.

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Notice Title

Care and Support at Home Services Contract Re-open January 2026

Notice Description

The Council intends to appoint additional Individual Home Care Providers into the existing Alliances to address current capacity shortfalls within Lots 9 and 10. A capacity shortfall means existing Alliance Providers do not have sufficient capacity to meet demand in that geographical area. This procurement is initiated only where additional capacity is required, not to replace existing providers. Successful providers will complement the current Alliances by delivering care where demand exceeds existing capacity. The Services are delivered through eleven (11) place based Alliances. Each Alliance consists of multiple Providers who collaborate to optimise delivery within a defined Geographical Zone. Each Alliance is led by a Strategic Provider who oversees performance, administers the Alliance, coordinates capacity optimisation and acts as the Operational Provider of Last Resort, supported by Individual Providers who deliver Home Care services. The aim of the Services is to ensure people receive the right care, in the right place, at the right time, supporting them to remain well, safe and independent at home for longer. The Services primarily support older people and adults with physical disabilities, and may also support people with learning disabilities, autism, mental health needs, sensory loss and other conditions where this model best meets their needs. Services include: * Regulated personal care tasks (e.g. mobility support, washing, dressing, toileting, medication). * Non regulated tasks (e.g. shopping, cleaning, community access) where required to meet assessed needs. * Night time care in exceptional circumstances to avoid residential care. * Clustering of home care in specific settings (e.g. sheltered housing) to enhance provision and optimise capacity. * Collaborative working within each Alliance to optimise delivery and support market stability, including prevention and management of provider failure. The original procurement was divided into eleven (11) Lots aligned to eleven (11) Geographical Zones. Contracts commenced on 19 October 2024 for up to eight (8) years: an initial three (3) years, an optional extension of three (3) years, and a further optional two (2) years. Extensions are at the sole discretion of the Council. The Contract permits the Council to open opportunities to new providers where Alliance capacity does not meet demand. This notice relates only to Lots 9 and 10, with new contracts scheduled to commence in June 2026.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-ec081d65-0fca-4d81-85dc-7562db3cbe8b
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/16418229-104d-44e9-82d3-684434b494d8
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (above threshold)
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

98 - Other community, social and personal services


CPV Codes

85323000 - Community health services

98000000 - Other community, social and personal services

Notice Value(s)

Tender Value
£28,405,000 £10M-£100M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
23 Jan 20261 months ago
Submission Deadline
23 Feb 2026Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
5 Jun 2026 - 18 Oct 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
CORNWALL COUNCIL
Contact Name
Celia Penhaligon
Contact Email
celia.penhaligon@cornwall.gov.uk
Contact Phone
+44 1872 322222

Buyer Location

Locality
TRURO
Postcode
TR1 3AY
Post Town
Truro
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK3 Cornwall and Isles of Scilly
Small Region (ITL 3)
TLK30 Cornwall and Isles of Scilly
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)

Local Authority
Cornwall
Electoral Ward
Truro Boscawen & Redannick
Westminster Constituency
Truro and Falmouth

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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