Award

Smart Ticketing System for the Mersey Ferries

MERSEYTRAVEL

This public procurement record has 2 releases in its history.

Award

24 Feb 2023 at 13:57

Award Notice
Tender

20 Sep 2022 at 19:33

Tender Notice
Summary of the contracting process

The Merseytravel and Liverpool City Region Combined Authority are seeking a provider for a Smart Ticketing System for the Mersey Ferries. The contract is worth £490,000 GBP and has been awarded to Palisis AG. The procurement process began on 20th September 2022 with an active status and an award date of 24th January 2023. The contract period will start on 1st March 2023 and end on 28th February 2026, with the potential for extensions up to 84 months. The procurement method used was an open procedure, suitable for SMEs, focused on services related to office and computing machinery, IT consulting, software development, and Internet services. The location of the procurement is in England.

This tender for the Smart Ticketing System presents an opportunity for businesses offering software solutions, IT consulting, and Internet services to compete and secure a long-term contract with Merseytravel and the Liverpool City Region Combined Authority. Small and medium-sized enterprises (SMEs) are particularly well-suited to participate in this procurement process. Businesses interested in providing central back office EPOS systems, online booking platforms, self-service kiosks, and sales management solutions should consider engaging in this tender to expand their market presence and contribute to the regional transportation sector's modernization.

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Notice Information

Notice Title

Smart Ticketing System for the Mersey Ferries

Notice Description

Merseytravel and the Liverpool City Region Combined Authority (LCRCA) are looking to procure a Tickets, Online and Point of Sale Solution for the Mersey Ferries. We are looking to appoint a provider for 3 years with the option to extend on a 24-month rolling basis thereafter up to a maximum of a further 4 years. The new booking platform is at the heart of the requirement. It requires a central back office EPOS system which will manage all aspects of the product sales in real time, delivered simultaneously through multiple sales channels including online via a). the Mersey Ferries website; b). through the systems POS at Sales Desks such as at Ferry Terminals; c). through LCRCA call centres and office locations; d). through Self Service Kiosks at core locations; e). through OTA's and Channel Managers; and f). via local Partner sales portals. Additional information: The tender documents are available on The Chest (www.the-chest.org.uk) under reference DN620706. The tender process will take place online via the same portal. We are looking to appoint a provider for 3 years (36 months) with the option to extend on a 24-month rolling basis thereafter up to a maximum of a further 4 years. The maximum duration of the contract including extensions would be 84 months.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-ef554858-ba28-49e2-8d85-b1f8557b114d
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/6442483e-274a-4fa2-beb3-e39143866e9a
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

30 - Office and computing machinery, equipment and supplies except furniture and software packages

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

30000000 - Office and computing machinery, equipment and supplies except furniture and software packages

48000000 - Software package and information systems

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£490,000 £100K-£500K
Lots Value
Not specified
Awards Value
£573,620 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
24 Feb 20233 years ago
Submission Deadline
20 Oct 2022Expired
Future Notice Date
Not specified
Award Date
24 Jan 20233 years ago
Contract Period
1 Mar 2023 - 28 Feb 2026 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
MERSEYTRAVEL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LIVERPOOL
Postcode
L3 1BP
Post Town
Liverpool
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD72 Liverpool
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Liverpool
Electoral Ward
Waterfront South
Westminster Constituency
Liverpool Riverside

Supplier Information

Number of Suppliers
1
Supplier Name

PALISIS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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