Notice Information
Notice Title
Requirements Gathering (CRM)
Notice Description
GC Business Growth Hub objective is to introduce a new CRM product that optimises outcomes for GC Business Growth Hub (data, service delivery, social and economic impact etc.) Robust gathering of requirements from all stakeholders is critical to the success of this project, to ensure that a) we procure the best software solution to meet our needs b) once delivered, colleagues and clients receive a slick and efficient system that allows their needs to be met with minimal effort c) funder requirements are met without unnecessary complexity of process We have chosen to outsource this activity to specialists rather than undertake the activity in-house. There are also several central stakeholders whose requirements need to be considered (marketing, contracts officers, compliance, BI, enquiries teams etc.). In addition, there are a range of different funded programmes whose current additional requirements need to be understood and assessed for whether they are expected to be necessary in the future. The engagement is to gather requirements from all relevant business areas, in 2 stages. 1. Initial mid-level requirements gathering (needed now to support with procurement of the most appropriate software solution; Dynamics is expected to be the preferred option) 2. Further fine detail requirements gathering and written specification (blue print) (needed to support the configuration and set up of the product once procured) Requirements need to be captured in such a way to detail the outcome to be achieved, not the method by which it is to be done. The expectation is not to simply recreate what we have in our existing CRM but to focus on essential end results. Rigor and check and challenge is to be applied to gain certainty that there is a definite need for complex requirements. Where these have been validated, robust rationales are to be documented. The successful supplier will run the relevant workshops with stakeholders to gather and refine requirements into a complete and clear set of user stories that can be used to build (configure) the end product. Product recommendations and configuration activity once procured are out of scope. Stakeholders will have been identified and grouped ready for initial workshops to take place. The following activity is required / expected: 1. Mid -level requirements gathering (expected timeframe: 4 weeks) 2. Fine detail requirements gathering (expected timeframe: 12 weeks)
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-f05acf89-1017-4f59-be5b-e5b2a947e9a1
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/69912cb0-3ae1-4f2e-922d-3bad7afe130c
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure (below threshold)
- Tender Suitability
- SME, VCSE
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
72221000 - Business analysis consultancy services
72223000 - Information technology requirements review services
72266000 - Software consultancy services
Notice Value(s)
- Tender Value
- £50,000 Under £100K
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 2 Mar 20232 years ago
- Submission Deadline
- 28 Oct 2022Expired
- Future Notice Date
- Not specified
- Award Date
- 2 Mar 20232 years ago
- Contract Period
- 8 Nov 2022 - 31 Mar 2023 1-6 months
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- THE GROWTH COMPANY
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- MANCHESTER
- Postcode
- M1 5JW
- Post Town
- Manchester
- Country
- England
-
- Major Region (ITL 1)
- TLD North West (England)
- Basic Region (ITL 2)
- TLD3 Greater Manchester
- Small Region (ITL 3)
- TLD33 Manchester
- Delivery Location
- TLD North West (England)
-
- Local Authority
- Manchester
- Electoral Ward
- Deansgate
- Westminster Constituency
- Manchester Central
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/69912cb0-3ae1-4f2e-922d-3bad7afe130c
2nd March 2023 - Awarded contract notice on Contracts Finder -
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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