Award

Three Snowhill, Snow Hill Queensway, Birmingham, B4 6GA

NATIONAL HIGHWAYS LIMITED

This public procurement record has 1 release in its history.

Award

22 Apr 2026 at 13:14

Summary of the contracting process

National Highways Limited has completed the award stage of the tender process for the National Highways In-Journey Roadworks Insight Programme. The procurement, classified under Research and Development Consultancy Services, is focused on insights into roadwork conditions to enhance customer experience during National Highways projects. The awarded contract, valued at £1,800,000, is associated with the location Three Snowhill, Birmingham, and spans a contract period from 23 April 2026 to 31 March 2029. The procurement method used was selective, specifically a call-off from a framework agreement, with Ipsos Mori UK Limited being the contracted supplier. The programme aligns with the organization’s goals of providing solutions for real-time roadwork conditions, thus empowering National Highways to respond effectively to disruptions.

This tender presents significant growth opportunities for businesses specialising in research consultancy services, particularly those with expertise in audit and customer experience analysis within infrastructure works. Small and medium-sized enterprises can find viable participation pathways, given the suitability criteria favouring such entities. Companies with capabilities in delivering insightful evaluations of roadwork environments can position themselves effectively for similar contracts, leveraging their consultancy skills to impact the transport and infrastructure sector positively. Organisations aiming to expand into government contracts might find favourable opportunities through similar framework-based tenders, contributing to improved national highway operations and customer satisfaction.

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Notice Title

Three Snowhill, Snow Hill Queensway, Birmingham, B4 6GA

Notice Description

National Highways In-Journey Roadworks Insight Programme. This programme offers National Highways audits that play a crucial role in comprehending customer experiences during National Highways roadworks, regardless of who causes the disruption. Unlike standard objective surveys, this programme provides insights that are essential for grasping real-time roadwork environment conditions, enabling National Highways to respond swiftly and effectively.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-f10d92d0-2962-48d5-b61d-49953d33c580
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/d1f37d1c-49c7-42c5-aa9b-d7f959712d59
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

73 - Research and development services and related consultancy services


CPV Codes

73200000 - Research and development consultancy services

73210000 - Research consultancy services

Notice Value(s)

Tender Value
£1,800,000 £1M-£10M
Lots Value
Not specified
Awards Value
£1,800,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
22 Apr 20263 days ago
Submission Deadline
18 Feb 2026Expired
Future Notice Date
Not specified
Award Date
21 Apr 20264 days ago
Contract Period
22 Apr 2026 - 31 Mar 2029 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NATIONAL HIGHWAYS LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BIRMINGHAM
Postcode
B4 6GA
Post Town
Birmingham
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
TLF East Midlands (England)

Local Authority
Birmingham
Electoral Ward
Ladywood
Westminster Constituency
Birmingham Ladywood

Supplier Information

Number of Suppliers
1
Supplier Name

IPSOS MORI

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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