This public procurement record has 1 release in its history.

Award

29 Jul 2026 at 13:35

Summary of the contracting process

UK Shared Business Services Limited procured qualitative research services for Acas, the Advisory, Conciliation and Arbitration Service. The project is intended to help Acas understand good practice in managing absence related to mental health and supporting people to return to work. It sits within research and related consultancy services and involves service delivery in the United Kingdom. The requirement is a focused research assignment rather than a general employee assistance, occupational health or absence-management service. Businesses relevant to this type of work include research consultancies with expertise in qualitative methods, workplace policy, employee wellbeing, mental health, absence management and return-to-work practice. The work is categorised as a service and was identified as suitable for small and medium-sized enterprises and voluntary, community and social enterprises.

The procurement has been completed and the contract was awarded following a mini competition under the GCA RM6126 Research & Insights Dynamic Purchasing System, using a selective call-off procedure. Bids were due by 26 June 2026 at 14:00. The award was made on 23 July 2026 to Basis Social Limited, trading as The Social Agency, for £69,730 including the stated GBP currency. The contract period runs from 27 July 2026 to 29 October 2027. The awarded supplier is recorded as having an active award. The published requirement describes a qualitative research project, but the available procurement information does not set out separate lots or a detailed scoring breakdown for the evaluation.

For suppliers that did not win this procurement, the award indicates a defined public-sector demand for qualitative evidence on workplace mental-health absence and return-to-work practice. A credible competitor for a future requirement from Acas would need to design and deliver robust qualitative research, engage appropriately with employers and other relevant stakeholders, and turn findings into clear, practical insight about managing absence and enabling return to work. Experience in workplace mental health, employee wellbeing, HR policy, absence management or employment research would be directly relevant. Strong analysis, sensitive handling of potentially personal or difficult experiences, and the ability to communicate findings to a policy-focused public body would also matter. The route used shows the relevance of research suppliers able to compete through a government research and insights purchasing system.

How relevant is this notice?

Notice Information

Notice Title

ACAS27482 - MH Good Practice tender

Notice Description

***** THIS IS AN AWARD NOTICE, NOT A CALL FOR COMPETITION ***** This procurement is being concluded following a mini competition under the GCA RM6126 Research & Insights DPS Brief Description of Requirement This ITT invites contractors to bid for a qualitative research project to help Acas better understand good practice in managing mental health related absence and enabling return to work

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-f13a5ab2-9caf-4920-b4c5-34667b8a6b48
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/c1e6d13c-7e06-496f-82b9-83f4a49b1e87
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Dynamic
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a dynamic purchasing system
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

73 - Research and development services and related consultancy services


CPV Codes

73000000 - Research and development services and related consultancy services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£69,730 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
29 Jul 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
23 Jul 20262 months ago
Contract Period
27 Jul 2026 - 29 Oct 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
UK SHARED BUSINESS SERVICES LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SWINDON
Postcode
SN2 1FF
Postcode Area
Swindon
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK7 Gloucestershire and Wiltshire
Small Region (ITL 3)
TLK71 Swindon
Delivery Location
Not specified

Local Authority
Swindon
Electoral Ward
Rodbourne Cheney
Westminster Constituency
Swindon North

Supplier Information

Number of Suppliers
1
Supplier Name

Basis Social Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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