Planning

High Intensity User Service (Sussex) 21.825 RFI

NHS SOUTH OF ENGLAND PROCUREMENT SERVICES

This public procurement record has 1 release in its history.

Planning

03 Nov 2021 at 14:07

Market Engagement Notice
Summary of the contracting process

NHS South of England Procurement Services is currently engaged in the planning stage of a procurement process for the "High Intensity User Service (Sussex) 21.825 RFI". This initiative is set in the health services sector and aims to enhance service delivery for frequent attenders at Emergency Departments in Sussex. The engagement period concludes on 17th November 2021, by which interested healthcare providers are invited to respond through the eTendering portal. The contract is proposed for a duration of three years, with the possibility of a two-year extension, commencing in 2022.

This tender presents significant opportunities for healthcare providers, particularly those specialising in community support services and non-medicalised care models. Businesses that focus on the psychosocial aspects of healthcare are particularly well-suited for this project, as the aim is to reduce unnecessary Emergency Department visits by addressing underlying issues of frequent attenders. Engaging in this procurement can enhance service delivery and patient management strategies, offering a chance for businesses to grow in a critical area of health services provision.

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Notice Information

Notice Title

High Intensity User Service (Sussex) 21.825 RFI

Notice Description

High Intensity User Service (Sussex) NHS/SOEPS/20.825 RFI NHS East Sussex CCG NHS West Sussex CCG NHS Brighton and Hove CCG Request for Information (RFI) The Commissioner is seeking the views of Healthcare Providers in relation to the provision of a High Intensity User Service in Sussex, based on the Blackpool model (as published in the Commissioning for Value Casebook, February 2015). The Commissioner is considering a contract period of 3 years with an option to extend for a further period of up to 2 years (3+2), commencing in 2022. This is a process designed to help the Commissioner to form a view of the best way to commission the service and is not the beginning of a Tender exercise. A Tender advertisement may be issued at the appropriate time, if required, should the Commissioner consider that the optimum route to commission the service is through a procurement exercise. Some questions may seem more relevant and easier to respond to than others at the moment. Please try to respond to as many as you can, as your views are valuable whether or not you have previously come across all of the aspects covered. Service Description and Outcomes High Intensity User Leads and supporting staff will be commissioned to work with frequent attenders who present at Emergency Departments in Sussex. A relatively small percentage of patients are known to generate a disproportionately high percentage of Emergency Department (ED) attendances and non-elective (NEL) hospital admissions. This places high demand on ambulance and unscheduled care services. It can also seriously impact upon the availability of emergency ambulances within our communities. The High Intensity User Leads and supporting staff will work with the most frequent attenders at each CCG Trust's Emergency Departments; managing a caseload of 50 patients per worker per year. Lead workers will be expected to work in a non-medicalised model that deals with the underlying psychosocial causes of inappropriate attendance at Emergency Departments. The majority of contact with service users will be by phone and will focus on identifying and de-medicalising the individual's needs, re-connecting the individual with local community support and developing de-escalation strategies. Your feedback at this point will not have a bearing on any future Tender submissions you may wish to offer at a later date, should the Commissioner undertake a procurement for this service. You will not be disadvantaged if you choose not to respond to this RFI but it will be helpful to understand your views at this early stage, so you are encouraged to respond as fully as you can. Please complete your response and return via our eTendering Portal, https://in-tendhost.co.uk/soepscommissioning, reference: High Intensity User Service (Sussex) NHS/SOEPS/21.825/RFI by 5pm on 17th November 2021. Thank you for your participation - we appreciate your time and effort in completing this RFI. Additional information: Please register on the portal in order to access the documents and submit a response to this RFI.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-f14a8663-6aee-4e30-9706-0de2c27b3aba
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/3651a93f-4ead-49d8-bb8c-b5fab3afc061
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
Market Engagement Notice
Procurement Type
Standard
Procurement Category
Not specified
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85100000 - Health services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
3 Nov 20214 years ago
Submission Deadline
Not specified
Future Notice Date
17 Nov 2021Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS SOUTH OF ENGLAND PROCUREMENT SERVICES
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LEWES
Postcode
BN7 2FZ
Post Town
Brighton
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ2 Surrey, East and West Sussex
Small Region (ITL 3)
TLJ22 East Sussex CC
Delivery Location
TLJ South East (England)
Local Authority
Lewes
Electoral Ward
Lewes Bridge
Westminster Constituency
Lewes

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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