Planning

Critical Care Transfer Co-ordination Service (Call Handling) East Midlands

NHS ARDEN AND GREATER EAST MIDLANDS COMMISSIONING SUPPORT UNIT

This public procurement record has 1 release in its history.

Planning

25 Sep 2023 at 15:22

Market Engagement Notice
Summary of the contracting process

The NHS Arden and Greater East Midlands Commissioning Support Unit is planning a Critical Care Transfer Co-ordination Service (Call Handling) procurement process in the East Midlands region. The service aims to facilitate urgent and emergency requests for intra-uterine, neonatal critical care, paediatric critical care, and ECMO. The engagement end date is set for 15th November 2023.

This tender presents an opportunity for businesses interested in providing 24/7 critical care transfer coordination services to engage with NHS England Midlands. The service, with an anticipated 5-year contract duration, will require providers to respond to all requests within specified Key Performance Indicators. Businesses suited for this opportunity are those with expertise in administrative healthcare services and a willingness to engage in market engagement activities and questionnaires.

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Notice Information

Notice Title

Critical Care Transfer Co-ordination Service (Call Handling) East Midlands

Notice Description

NHS Arden and Greater East Midlands Commissioning Support Unit (AGCSU), on behalf of NHS England Midlands (referred to as the Commissioner), is undertaking a market engagement exercise to understand the current and future capacity and capability of the providers and potential providers within this specialised area. NHS England Midlands would like to identify providers who are interested in the provision of a 24/7 critical care transfer coordination service (Call Handling) in line with the service specification. The service will receive and coordinate all urgent and emergency requests for advice and/or transfers (via telephone and digital routes) for intra-uterine, neonatal critical care (CenTre), paediatric critical care (CoMET), and Extra Corporeal Membrane Oxygenation (ECMO) for the East Midlands Region. It will manage requests according to agreed protocols and act as a conduit to support the provision of advice, patient referrals and transfers being processed, including the facilitation of cot/bed locating calls where required. The service will be delivered 24 hours a day, 7 days a week, 365 days a year. The service will respond to all requests within the Key Performance Indicators. This notice is to advise prospective providers in the market of the commissioner's intention to commission this service and to provide an opportunity to engage with and participate in a market engagement questionnaire. The outcome of this market engagement will help inform commissioners of the current and future capacity and capability of the market and will be considered with other evidence to inform the commissioning approach. Where it is noted that competition is absent, direct awards may be considered. All providers will be notified of next steps following the conclusion of this market engagement exercise. It is anticipated that the contract duration for this service will be 5 years, including an option to extend for up to an additional 12 months. The questionnaire is available through the Atamis portal: https://health-family.force.com/s/Welcome There will also be an opportunity to attend a market engagement event via Microsoft Teams at 3.30pm - 5pm on Thursday 19th October 2023. If you would like to participate in this event, please email anna.salt@nhs.net by 9am on Thursday 19th October 2023. All slides and questions and responses will be made available to all bidders following the event. The reference is C211721 and the closing date for submission of the completed questionnaire will be: 12pm midday on Wednesday 15th November 2023.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-f16ffd9c-bef8-4d83-99cb-6c10e1edaf59
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/2fd67738-fd74-4fe2-893a-fe3e13b045f9
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

75 - Administration, defence and social security services

CPV Codes

75122000 - Administrative healthcare services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
25 Sep 20232 years ago
Submission Deadline
Not specified
Future Notice Date
15 Nov 2023Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS ARDEN AND GREATER EAST MIDLANDS COMMISSIONING SUPPORT UNIT
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
DERBY
Postcode
DE1 3QT
Post Town
Derby
Country
England
Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF1 Derbyshire and Nottinghamshire
Small Region (ITL 3)
TLF11 Derby
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Derby
Electoral Ward
Darley
Westminster Constituency
Derby North

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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