Tender

Provision of an Advocacy Support service

SANDWELL METROPOLITAN BOROUGH COUNCIL

This public procurement record has 5 releases in its history.

TenderAmendment

04 Dec 2019 at 15:38

TenderAmendment

04 Dec 2019 at 15:36

TenderAmendment

04 Dec 2019 at 15:36

TenderAmendment

04 Dec 2019 at 15:35

Tender

04 Dec 2019 at 15:29

Summary of the contracting process

The Sandwell Metropolitan Borough Council is seeking bids for the provision of an Advocacy Support Service to assist service users of nursing and residential care homes. This procurement falls under the services category, specifically focusing on residential nursing care services. Interested parties must submit their quotations by 13:00 on 19 December 2019. The contract, valued at a maximum of £12,658 per annum, will commence on 1 April 2020 and is set for a duration of up to three years, subject to review and funding availability. The council will be using an open procurement method, and all submissions must be made through the In-tend e-Tendering System.

This tender presents significant opportunities for qualified and experienced businesses, particularly small and medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) specialising in advocacy and customer satisfaction services. Companies that can demonstrate expertise in conducting surveys and reporting feedback relevant to care services will be ideally suited to compete. Engaging in this contract not only allows for potential revenue generation through public sector engagement but also contributes to improving care services in line with user feedback, enhancing the provider's standing and credibility within the industry.

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Notice Title

Provision of an Advocacy Support service

Notice Description

Provision of an Advocacy Support Service The Council seeks to procure an Advocacy Support Service to assist Service Users of nursing and residential care homes, extra care and day services to complete up to 500 customer satisfaction surveys a year and report on findings to the Council. The aim is to ensure accurate and unbiased views of services are ascertained from Service Users, and to lead to improvements in services, in line with customer views. The Council has a maximum budget of PS12,658.00 per annum. The Contract will be for a period of up to 3 years and will commence on 1 April 2020. This is subject to annual review and satisfactory performance and funding availability. Suitably qualified and experienced persons and organisations are invited to express an interest in quoting for the above service. The Council will be using the In-tend e-Tendering System for this Procurement exercise, please visit https://in-tendhost.co.uk/sandwellmbc to access the Sandwell MBC In-tend Supplier Portal. From here you will be able to register your company, express an interest in the opportunity, and gain immediate access to the Quotation document or other related documents. In Order To View a On-Line Questionnaire (if applicable) or Submit a Quotation, you will be required to' Opt-In'. For a Step by Step user guide to the Sandwell MBC In-tend Supplier Portal please click on the 'Guidance for Suppliers' section of the website. All procurement responses must be carried out via the Sandwell MBC In-tend Supplier Portal. If you require further assistance in respect of the system please contact the In-tend support team on 0844 272 8810. Closing date: 19 December 2019 at 13:00hrs Additional information: The Quotation Document(s) will be made available to suppliers who Express Interest on the Sandwell Metropolitan Borough Council Tendering Portal. To access the portal please click the following link https://in-tendhost.co.uk/sandwellmbc You will be required to log into an existing account or register a new one. Once logged in, from the top menu bar click on "Tenders" to list all the current opportunities. Once you have found the relevant opportunity you should click on "View Details" in order to Express Interest. Closing date for submission of quotations is 13:00 on 19 December 2019. Is a Recurrent Procurement Type? : No

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-f463493b-b946-4db8-a305-3fb358b0e6ad
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/db02af01-0ea4-4d88-a00d-3b94344e1a80
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (below threshold)
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85144100 - Residential nursing care services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
4 Dec 20196 years ago
Submission Deadline
19 Dec 2019Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
31 Mar 2020 - 31 Mar 2022 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
SANDWELL METROPOLITAN BOROUGH COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WEST MIDLANDS
Postcode
B69 9EN
Post Town
Birmingham
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG37 Sandwell
Delivery Location
TLG West Midlands (England)

Local Authority
Sandwell
Electoral Ward
Oldbury
Westminster Constituency
West Bromwich

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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