Award

P0979 - Technology enabled care (TEC) consultative support service specification - AWARD

BIRMINGHAM CITY COUNCIL

This public procurement record has 1 release in its history.

Award

11 Jan 2023 at 23:14

Summary of the contracting process

The Birmingham City Council has awarded a contract for the provision of a Technology Enabled Care consultative support service. The Council aims to enhance independence and dignity through the adoption of technology-enabled care, reducing isolation, and supporting unpaid carers and families. This contract involves consultative support, citizen engagement, service roadmap development, and culture change planning. The procurement method was an open procedure with a tender period ending on 24th October 2022 and a contract duration from 5th December 2022 to 4th December 2023.

This tender presents an opportunity for businesses involved in development consultancy services, research and development consultancy services, and research consultancy services. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprise (VCSE) organisations are suitable for this procurement. Businesses interested in citizen-centric service design, technology integration in social care, benefits realization modelling, and cultural change programme delivery are well-suited to compete in this tender.

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Notice Title

P0979 - Technology enabled care (TEC) consultative support service specification - AWARD

Notice Description

Birmingham City Council (the Council) believes that the wider adoption and provision of technology enabled care supports its vision of: o Enhancing independence and dignity by enabling citizens to exercise greater control over their daily lives, live at home and be less dependent upon other people. o Reducing isolation by connecting citizens to their social networks and to opportunities in their communities. o Supporting unpaid carers and families by providing reassurance remotely, respite, easy means of communication and reducing demands on their capacity. The Council requires a consultative innovative partner to work alongside an existing small Technology Enabled Care (TEC) team within Adult Social Care to provide resource, support and additional capacity, whilst adding value in the development of a transformed TEC service as follows (this is not an exhaustive list): o To work with our experts by experience and key stakeholders, including social care practitioners, in a co-productive approach at every stage of the develop, review, and transform stages of a TEC service and ensuring partner engagement throughout the process o To consult with citizens on proposed plans for a transformed TEC service, including analysis of and reports on consultation responses o To develop a roadmap for commissioning a transformed TEC service whilst supporting the refresh of the equipment and technology commissioning strategy o To define the scope of a transformed TEC service - in respect of citizen cohorts and partner organisations o To design a service operating and delivery model that delivers against the outcomes of TEC strategy and the design principles and critical success factors identified in the TEC business case - these principles are citizen-centric - and that interfaces with and complements social care delivery and practice, makes best use of existing and emerging technologies and realises the potential for TEC to be an enabler of early intervention and prevention through deployment and data aggregation across the Council o To undertake an options appraisal of in-house, external and hybrid provider models o To develop and part delivery of a communication and culture change programme in advance of the mobilisation commencing for the new service so that citizens and our workforce are ready to make best use of the new TEC service. Noting that both programmes need to be easily transferable for consistency into the mobilisation and service delivery phase o To plan for the transition of existing TEC/telecare, ensuring fit with the longer-term model including consideration of the implications of the digital switchover for both the existing and new service o To develop an approach for the Council to work with the independent care provider market to enable the use of TEC within the Council's commissioned packages of care o To design a robust benefits realisation model o To develop a final service spec...

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-f558cea1-ec39-4388-b243-e01eceed6151
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/e0f010c8-7931-4bae-9edc-c27744ba1113
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

73 - Research and development services and related consultancy services


CPV Codes

73200000 - Research and development consultancy services

73210000 - Research consultancy services

73220000 - Development consultancy services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£250,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
11 Jan 20233 years ago
Submission Deadline
24 Oct 2022Expired
Future Notice Date
Not specified
Award Date
23 Nov 20223 years ago
Contract Period
5 Dec 2022 - 4 Dec 2023 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
BIRMINGHAM CITY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WEST MIDLANDS
Postcode
B4 7WB
Post Town
Birmingham
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
TLG West Midlands (England)

Local Authority
Birmingham
Electoral Ward
Newtown
Westminster Constituency
Birmingham Ladywood

Supplier Information

Number of Suppliers
1
Supplier Name

RETHINK PARTNERS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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