Award

Relations Management System to host PPC

BUSINESS ENERGY AND INDUSTRIAL STRATEGY

This public procurement record has 1 release in its history.

Award

18 May 2021 at 14:19

Award Notice
Summary of the contracting process

The procurement process involves the Business Energy and Industrial Strategy, seeking to implement a Relations Management System to manage communications for the Prompt Payment Code signatories. This project falls within the IT services sector, with a contract value of £111,228.77. The procurement method used was a single tender action, classified under direct procurement. The tender was published on 18 May 2021, while the contract was awarded on 26 April 2021, and will commence on 3 May 2021, lasting until 2 May 2025. This initiative will be executed at the agency's headquarters located at 1 Victoria Street, London, SW1H 0ET.

This tender presents significant opportunities for businesses, particularly small and medium-sized enterprises (SMEs) and voluntary community sector enterprises (VCSEs) specialise in IT services, software development, and consulting. Companies well-suited to compete will likely have experience in delivering case management systems that can integrate with web platforms and handle substantial data management and reporting needs. The emphasis on adaptability and future-proofing the system creates room for innovative solutions that meet the evolving requirements of the Business Energy and Industrial Strategy.

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Notice Information

Notice Title

Relations Management System to host PPC

Notice Description

We need to procure a case management system to host the Prompt Payment Code signatories, manage enquiries and integrate with our website via forms. The system will need to be separate from our existing case management system which is used to manage the SBC complaints and enquiries. We need this because the code is voluntary and is separate from our statutory responsibilities and that data needs to be maintained separately. We are currently managing our signatories through outlook and the number of emails stored in outlook have made the system unstable. We are receiving a large number of emails and we need a case management system to maintain and store this information on. We need a Case Management System which will store our signatories information and maintain our action plans. The system will need to be adaptable in the future and will need to be able to produce management information reports. We will need to integrate our case management system with our website which will allow companies to contact us via our website and we can manage the enquiry directly through our case management system. iCasework is the most suited supplier through crown commercial service framework as we will be able to develop the case management system to our own needs and we will be able to use the system as a database which is what we require.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-f63b09c6-5f96-4c0e-a167-4511588edc14
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/fd13a979-e2a7-4de9-b884-6884dd9bd33d
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Single tender action (below threshold)
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£111,228 £100K-£500K
Lots Value
Not specified
Awards Value
£111,228 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
18 May 20214 years ago
Submission Deadline
26 Apr 2021Expired
Future Notice Date
Not specified
Award Date
25 Apr 20214 years ago
Contract Period
2 May 2021 - 2 May 2025 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
BUSINESS ENERGY AND INDUSTRIAL STRATEGY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1H 0ET
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

CIVICA

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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