Award

Interim IT Service Management Analyst

O F W A T

This public procurement record has 1 release in its history.

Award

13 Sep 2024 at 14:17

Award Notice
Summary of the contracting process

This procurement process, managed by Ofwat, aims to engage an Interim IT Service Management Analyst under the ESPO Framework 3S-22. The successful candidate will oversee IT Service Management policies to support Ofwat’s operational goals. This award falls under the industry category of supply services of personnel including temporary staff. Taking place in the West Midlands, the contract will run from 3 June 2024 to 2 January 2025, with a total value of £41,992.50. The procurement method was a selective call-off from a framework agreement, with the award date on 16 May 2024.

This tender presents a significant opportunity for businesses specialising in IT service management, particularly those with a strong emphasis on continual service improvement. SMEs with the capacity to offer experienced candidates who can enhance and introduce IT Service Management processes will find this tender especially fitting. Companies that can provide personnel with excellent communication skills, keen data analysis abilities, and the vision to implement industry best practices will likely excel in fulfilling the requirements laid out by Ofwat.

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Notice Information

Notice Title

Interim IT Service Management Analyst

Notice Description

Awarded under ESPO Framework 3S-22 Strategic HR Services, Lot 1 - Executive and Managerial Interim Recruitment, Sub-Lot 1f - IT, Digital, Media & Marketing. We're seeking a talented and experienced Interim IT Service Management Analyst (ITSMA) to join our IT team. Reporting directly to the IT Service Delivery Manager, the Key Personnel will be responsible for ensuring IT Service Management policies and processes offered to Ofwat operations are consistent in approach, aligned to industry best practice standards and support Ofwat's operational strategic goals. The Key Personnel will have significant experience in being able to review existing processes and will be able to identify areas for improvement within them. Equally, where processes are not yet implemented, the Key Personnel should have the drive and vision to introduce them, engaging all relevant stakeholders as part of the process and as a wider commitment to our continual service improvement (CSI) approach. The Key Personnel will need to be confident producing reports and working with data, as regular reporting will be key to identifying trends and areas of focus. The data will also be used to drive conversations with suppliers highlighting where contractual obligations are being met and where they need improvement. This role is heavily reliant on engagement and support from other areas internal and external to Ofwat, both technical and non-technical, so strong communication skills are also required.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-f74d71a3-b901-45bb-aa35-ac5122d55909
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/3c970a78-a76b-42e2-9c69-68bd376772bf
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79620000 - Supply services of personnel including temporary staff

Notice Value(s)

Tender Value
£41,992 Under £100K
Lots Value
Not specified
Awards Value
£41,992 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
13 Sep 20241 years ago
Submission Deadline
13 May 2024Expired
Future Notice Date
Not specified
Award Date
15 May 20241 years ago
Contract Period
2 Jun 2024 - 2 Jan 2025 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
O F W A T
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BIRMINGHAM
Postcode
B5 4UA
Post Town
Birmingham
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
TLG West Midlands (England)
Local Authority
Birmingham
Electoral Ward
Ladywood
Westminster Constituency
Birmingham Ladywood

Supplier Information

Number of Suppliers
1
Supplier Name

MORGAN HUNT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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