Planning

Sustained Support for Access Pass Holder Information Distribution System (APHIDS

ATAMIS LTD

This public procurement record has 1 release in its history.

Planning

13 Sep 2021 at 09:49

Market Engagement Notice
Summary of the contracting process

The Home Office is currently planning a procurement process titled "Sustained Support for Access Pass Holder Information Distribution System (APHIDS)." This tender focuses on providing technical support services within the IT services sector, specifically aimed at managing and administering the APHIDS hosted on the Home Office's AWS Application Container Platform. The engagement end date for interested suppliers is set for 27th September 2021. The buying organisation, ATAMIS LTD, is located at 2 Marsham St, Westminster, London, SW1P 4DF, and all communications regarding this procurement will be managed through Home Office's eSourcing Portal, Jaggaer.

This tender presents a valuable opportunity for businesses engaged in IT support services, particularly those with expertise in software maintenance, configuration management, and incident management. Small and medium-sized enterprises (SMEs) that can scale their services to manage up to 1,000 users with concurrent data uploads will find this procurement particularly suitable. Competing businesses should be prepared to work closely with the Home Office’s team and have processes aligned with ITIL standards for secure development and operational support, as these are critical requirements for this engagement.

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Notice Information

Notice Title

Sustained Support for Access Pass Holder Information Distribution System (APHIDS

Notice Description

The Home Office (HO) intends to undertake a procurement process to appoint a suitable body to manage, operate and administer a Sustained Support for Access Pass Holder Information Distribution System (APHIDS). The provider will be responsible for providing support, maintenance, and evergreening of the service to maximise value for money. APHIDS is hosted on the Home Office AWS Application Container Platform (ACP). The supplier will need to engage regularly, and work closely, with the Home Office ACP team, for all deployments and updates to both the non-production and production environments. The APHIDS support service will need to be scalable and provide capacity for expansion, supporting up to 1000 unique users with the capacity to enable up to 58 concurrent data uploads from data providers with no noticeable performance degradation. The supplier is required to on-board to the authorities ITSM tooling and work within the defined ITIL processes to provide the required support service and manage incidents, have processes in place for secure development, continuous integration/deployment and DevSecOps, software maintenance, configuration and change management, incident and problem management, data sanitisation and continuous improvement. Additional information: The Authority will be using Home Office's eSourcing Portal Jaggaer to manage expressions of interest and all communications will be made through the Portal. Please register your Company's contact details by logging on to the home page: https://homeoffice.app.jaggaer.com/web/login.html if you're not already on the system. Once registered please email PPPTcommercial@homeoffice.gov.uk to confirm your registration, adding 'Sustained Support for Access Pass Holder Information Distribution System (APHIDS)' as the subject. Interested suppliers will be required to sign a Non-Disclosure Agreement (NDA) after which the Service Requirements will be made available to them (see attachment). The completed NDA must be sent to PPPTcommercial@homeoffice.gov.uk.Open early engagement - This means that a procurement idea is currently active, it is in the early stage of development and judging interest from potential suppliersThis Prior Information Notice is for information only and is not a call for competition. The HO reserves the right not to enter a formal procurement process and not to award contract(s). Accordingly, the Authority will not be liable for any bid cost, expenditure, work or effort incurred by a provider in acting on the basis of this notice.Please respond directly to the buyer using the contact details provided, or follow the instructions given in the notice description or information section.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-f7c25b44-b65f-4da1-a6a3-059751505ead
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/1e56ebae-5624-4ec2-bbda-273156fc7e82
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

71 - Architectural, construction, engineering and inspection services

72 - IT services: consulting, software development, Internet and support

CPV Codes

71356300 - Technical support services

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
13 Sep 20214 years ago
Submission Deadline
Not specified
Future Notice Date
27 Sep 2021Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
ATAMIS LTD
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1P 4DF
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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