Tender

Tenants Satisfaction Measures Survey (Including Leaseholders)

SLOUGH BOROUGH COUNCIL

This public procurement record has 4 releases in its history.

TenderAmendment

21 Nov 2023 at 12:28

TenderAmendment

14 Nov 2023 at 09:21

TenderAmendment

14 Nov 2023 at 09:20

Tender

14 Nov 2023 at 09:20

Summary of the contracting process

The Slough Borough Council has a procurement opportunity for the "Tenants Satisfaction Measures Survey (Including Leaseholders)" in the postal and telecommunications services category. The tender involves conducting a survey and additional research with an anticipated service commencement date of 1st April 2024. The deadline for submission of completed tender documents is 11th December 2023 at 12 noon.

This public procurement contracting process by the Slough Borough Council presents an opportunity for research contractors specialising in survey services to compete for a 3-year contract. Small and medium-sized enterprises (SMEs) would be well-suited to bid for this open procedure tender. For more information on applying, interested businesses can visit the council's website and search for the specific tender opportunity.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Tenants Satisfaction Measures Survey (Including Leaseholders)

Notice Description

The tender is for a suitably qualified and experienced research contractor to carry Slough's Tenant Satisfaction Measures survey with our tenants. We have a significant number of leaseholder and though the TSM regulation does not require leaseholders to be surveyed we feel it would be best practice to include them in this exercise. There may also be requests for the provider to carry out additional research i.e. mystery shopping, ad hoc surveys and focus groups to delve further into results. The Authority proposes to enter into one Contract(s) for a period of 3 years with the successful Tenderer (Service Provider). The anticipated service commencement date is the 1st April 2024 All documents comprising the Tender must be completed and uploaded to the e-tendering portal by the Deadline of 11 December 2023 ( 12 Noon) Additional information: For more information on how to apply for this contract please visit 'https://www.sesharedservices.org.uk/esourcing' and search for 'Tenants Satisfaction Measures Survey (Including Leaseholders)' in the opportunities section. The Council reserves the right to cancel the procurement process at any point. The Council is not liable for any costs resulting from any cancellation of this procurement process or for any other costs incurred by those participating. The Bidder shall be expected to agree to Terms and Conditions prior to commencement of services. If the Council wishes to accept your quotation, you will be contacted by the named Officer and a Purchase Order will be issued. The Purchase Order number must be quoted on all subsequent correspondence, including order acknowledgements, delivery notes and invoices. If you are not an existing supplier to the Council, you will be asked to complete a new supplier form prior to being issued a Purchase Order, so that you can be set-up on our database. Is a Recurrent Procurement Type? : No

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-f857b254-0458-4f70-b281-09cc186d2d52
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/413ca669-b896-4206-9c11-c00fafa91ead
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (below threshold)
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

64 - Postal and telecommunications services


CPV Codes

64000000 - Postal and telecommunications services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
21 Nov 20232 years ago
Submission Deadline
11 Dec 2023Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Apr 2024 - 31 Mar 2027 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
SLOUGH BOROUGH COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BERKSHIRE
Postcode
SL1 3UF
Post Town
Slough
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ1 Berkshire, Buckinghamshire and Oxfordshire
Small Region (ITL 3)
TLJ15 Berkshire East
Delivery Location
TLJ South East (England)

Local Authority
Slough
Electoral Ward
Chalvey
Westminster Constituency
Slough

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-f857b254-0458-4f70-b281-09cc186d2d52-2023-11-21T12:28:16Z",
    "date": "2023-11-21T12:28:16Z",
    "ocid": "ocds-b5fd17-f857b254-0458-4f70-b281-09cc186d2d52",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "IT-234-37102-SBC - 037102",
        "title": "Tenants Satisfaction Measures Survey (Including Leaseholders)",
        "description": "The tender is for a suitably qualified and experienced research contractor to carry Slough's Tenant Satisfaction Measures survey with our tenants. We have a significant number of leaseholder and though the TSM regulation does not require leaseholders to be surveyed we feel it would be best practice to include them in this exercise. There may also be requests for the provider to carry out additional research i.e. mystery shopping, ad hoc surveys and focus groups to delve further into results. The Authority proposes to enter into one Contract(s) for a period of 3 years with the successful Tenderer (Service Provider). The anticipated service commencement date is the 1st April 2024 All documents comprising the Tender must be completed and uploaded to the e-tendering portal by the Deadline of 11 December 2023 ( 12 Noon) Additional information: For more information on how to apply for this contract please visit 'https://www.sesharedservices.org.uk/esourcing' and search for 'Tenants Satisfaction Measures Survey (Including Leaseholders)' in the opportunities section. The Council reserves the right to cancel the procurement process at any point. The Council is not liable for any costs resulting from any cancellation of this procurement process or for any other costs incurred by those participating. The Bidder shall be expected to agree to Terms and Conditions prior to commencement of services. If the Council wishes to accept your quotation, you will be contacted by the named Officer and a Purchase Order will be issued. The Purchase Order number must be quoted on all subsequent correspondence, including order acknowledgements, delivery notes and invoices. If you are not an existing supplier to the Council, you will be asked to complete a new supplier form prior to being issued a Purchase Order, so that you can be set-up on our database. Is a Recurrent Procurement Type? : No",
        "datePublished": "2023-11-14T09:20:38Z",
        "status": "active",
        "classification": {
            "scheme": "CPV",
            "id": "64000000",
            "description": "Postal and telecommunications services"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "postalCode": "SL1 3UF"
                    },
                    {
                        "region": "South East",
                        "countryName": "United Kingdom"
                    },
                    {
                        "postalCode": "SL1 3UF"
                    },
                    {
                        "region": "South East",
                        "countryName": "United Kingdom"
                    },
                    {
                        "postalCode": "SL1 3UF"
                    },
                    {
                        "region": "South East",
                        "countryName": "United Kingdom"
                    },
                    {
                        "postalCode": "SL1 3UF"
                    },
                    {
                        "region": "South East",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure (below threshold)",
        "tenderPeriod": {
            "endDate": "2023-12-11T12:00:00Z"
        },
        "contractPeriod": {
            "startDate": "2024-04-01T01:00:00+01:00",
            "endDate": "2027-03-31T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services",
        "documents": [
            {
                "id": "1",
                "documentType": "tenderNotice",
                "description": "Opportunity notice on Contracts Finder",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/413ca669-b896-4206-9c11-c00fafa91ead",
                "datePublished": "2023-11-14T09:20:38Z",
                "format": "text/html",
                "language": "en",
                "dateModified": "2023-11-21T12:28:16Z"
            },
            {
                "id": "2",
                "description": "Additional information on how to apply for this contract",
                "url": "https://www.slough.gov.uk"
            }
        ]
    },
    "parties": [
        {
            "id": "GB-CFS-162900",
            "name": "Slough Borough Council",
            "identifier": {
                "legalName": "Slough Borough Council"
            },
            "address": {
                "streetAddress": "51 Bath Road, Slough",
                "locality": "Berkshire",
                "postalCode": "SL1 3UF",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Steven Dhuna (SBC)",
                "email": "steven.dhuna@slough.gov.uk",
                "telephone": "07926065852"
            },
            "details": {
                "url": "https://www.slough.gov.uk"
            },
            "roles": [
                "buyer"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-162900",
        "name": "Slough Borough Council"
    }
}