Tender

CANCELLED UCA - Customer Relationship Management Solution

UNIVERSITY FOR THE CREATIVE ARTS

This public procurement record has 3 releases in its history.

TenderAmendment

01 Dec 2021 at 10:19

TenderAmendment

01 Dec 2021 at 10:17

Tender

01 Dec 2021 at 10:16

Summary of the contracting process

The University for the Creative Arts is seeking a provider for a Customer Relationship Management (CRM) solution as part of an open procurement process. The tender, identified as IT-376-83-UCA/2021/Marketing/CRM, is currently in an active planning stage with a procurement period that ended on 1 December 2021 at 12:00 PM. The contract is to be awarded upon completion of the tender process, with a contract duration from 2 December 2021 to 2 December 2022. This opportunity falls within the software package and information systems industry, specifically related to sales, marketing, and business intelligence software. The main delivery address is in Farnham, Surrey, UK, with nationwide availability across the British Overseas Territories and Europe.

This tender presents significant opportunities for businesses specialising in software development, particularly those offering CRM solutions with integrated customer databases and contract management capabilities. Small and medium-sized enterprises (SMEs) are encouraged to participate, as the procurement is suitable for them, enabling them to potentially expand their market presence. Companies with expertise in providing marketing and campaign management solutions will find this tender particularly relevant. As the University for the Creative Arts seeks to enhance its CRM capabilities, there is demand for innovative and effective software solutions in this competitive market.

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Notice Title

CANCELLED UCA - Customer Relationship Management Solution

Notice Description

CANCELLED UCA - Customer Relationship Management Solution UCA/2021/Marketing/CRM The University For The Creative Arts seeks to investigate the opportunities available to replace its current CRM (Radius) with an improved solution A fully functional CRM software application, incorporating an integrated customer database and a full contract management suite for supporting CRM Marketing and Campaign Management Suppliers that would like to take part in this tender process are invited to Express Interest until 27 Aug 2021 upon which they will be given access to the full tender documentation through this e-tendering system Tender submissions must be received by midday 27 Aug 2021 Please allow sufficient time to make your return as late returns will not be permitted Any questions relating to this tender should be made via correspondence on the website and can be address to the main contact as shown in the details above Additional information: Is a Recurrent Procurement Type? : No

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-f8593282-e893-4899-9532-db8d950c6f6a
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/8cd5c777-2875-46a6-be7a-d0c1c3ba0684
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure (above threshold)
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

48480000 - Sales, marketing and business intelligence software package

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
1 Dec 20214 years ago
Submission Deadline
1 Dec 2021Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
2 Dec 2021 - 2 Dec 2022 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
UNIVERSITY FOR THE CREATIVE ARTS
Contact Name
ADMINISTRATOR Jo James
Contact Email
jjames4@uca.ac.uk
Contact Phone
01252892638

Buyer Location

Locality
UK
Postcode
GU9 7DS
Post Town
Guildford
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ2 Surrey, East and West Sussex
Small Region (ITL 3)
TLJ25 West Surrey
Delivery Location
Not specified

Local Authority
Waverley
Electoral Ward
Farnham North West
Westminster Constituency
Farnham and Bordon

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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