Tender

DBC (SF) Community Alarm Call Monitoring - Pre-Procurement Market Engagement

DACORUM BOROUGH COUNCIL

This public procurement record has 1 release in its history.

Tender

06 Dec 2021 at 12:50

Tender Notice
Summary of the contracting process

The Dacorum Borough Council is initiating a pre-procurement market engagement process for the "DBC (SF) Community Alarm Call Monitoring" service. This tender, which is currently in the planning stage, aims to improve the existing alarm call monitoring service for older and vulnerable individuals. Interested organisations are requested to submit their responses by 12 noon on 7 January 2022, with the contract set to commence on 21 September 2022 and lasting until 20 September 2025. This procurement falls under the category of community, social, and personal services and is focused on delivering value for money while enhancing the independence of service users.

This opportunity is particularly well-suited for small and medium-sized enterprises (SMEs) that specialise in community support services, emergency response systems, or assistive technology. Companies with experience in providing call centre operations and alarm-monitoring services will find this procurement advantageous, as it allows them to engage with a local authority looking to refresh its service delivery. The market engagement process encourages innovative solutions that can improve the quality of life for those in need, presenting an avenue for business growth and collaboration within the community.

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Notice Information

Notice Title

DBC (SF) Community Alarm Call Monitoring - Pre-Procurement Market Engagement

Notice Description

Pre-procurement Market Engagement for Call Monitoring and Emergency Responder Service Since November 2001 the Council has outsourced its alarm call monitoring service to external organisations for the provision of 24hr support for older and vulnerable people. Following a review of how the current service is delivered the Council is now The Council has decided to review how the current service is delivered and is now seeking input from the market to ensure that the service being delivered reflects the needs of our current service users and provides value for money. This service will seek to improve independence for older and vulnerable people. The main areas of focus should include, but are not limited to: o delivering a call monitoring service o providing emergency response o monitoring of various assistive technology equipment o signposting to relevant and local support organisations Organisations interested in taking part in the Pre-procurement Market Engagement can register on the portal www.supplyhertfordshire.uk to download the Summary of Service description and the simple questionnaire document which should be returned via the Supply Hertfordshire portal by 12 noon on 7 January 2022. Clarification questions can be sent via the portal up to 4pm on 31 December 2021. Additional information: Information is available from the Supply Hertfordshire portal www.supplyhertfordshire.uk you will need to register on the portal (if not already registered) to download the information and the questionnaire. The questionnaire should be returned via the portal by 12 noon on 7 January 2022 if you would like to take part in the pre-procurement market engagement process. Is a Recurrent Procurement Type? : No

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-f8dfae9d-0c4f-43f2-98bc-b431bdc1de13
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/41c8cd6d-c44a-4a87-8f58-f7d1d1f95408
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other -
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

33 - Medical equipments, pharmaceuticals and personal care products

79 - Business services: law, marketing, consulting, recruitment, printing and security

85 - Health and social work services

98 - Other community, social and personal services

CPV Codes

33196100 - Devices for the elderly

33196200 - Devices for the disabled

79512000 - Call centre

79711000 - Alarm-monitoring services

85322000 - Community action programme

98000000 - Other community, social and personal services

98900000 - Services provided by extra-territorial organisations and bodies

Notice Value(s)

Tender Value
£370,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
6 Dec 20214 years ago
Submission Deadline
7 Jan 2022Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
21 Sep 2022 - 20 Sep 2025 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DACORUM BOROUGH COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
HERTFORDSHIRE
Postcode
HP1 1HH
Post Town
Hemel Hempstead
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH2 Bedfordshire and Hertfordshire
Small Region (ITL 3)
TLH27 South West Hertfordshire
Delivery Location
Not specified
Local Authority
Dacorum
Electoral Ward
Hemel Hempstead Town
Westminster Constituency
Hemel Hempstead

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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