Award

Great Yarmouth Borough Council Environmental Health, Planning and Licensing IT System - AWARD

EAST SUFFOLK COUNCIL

This public procurement record has 1 release in its history.

Award

25 Oct 2024 at 11:25

Award Notice
Summary of the contracting process

Great Yarmouth Borough Council, with assistance from East Suffolk Council, has completed the award stage for a new IT system aimed at enhancing multiple service areas, including Environmental Health, Licensing, Planning and Building Control, ASB and community safety, and Assisted Living. This procurement falls within the software and information systems industry category, and the primary aim is to consolidate legacy systems into a single hosted solution to improve efficiency and customer service. The project is located in the East of England, with an implementation preparation date starting in the week commencing 23rd September 2024, a staged go-live start date in January 2025, and a complete system live by the end of December 2025. The contract spans from 7th October 2024 to 6th October 2033.

This tender presents significant growth opportunities for businesses providing comprehensive software solutions, particularly those offering industry-specific, network operating, license management, and development software packages. Small and medium-sized enterprises (SMEs) are deemed suitable to compete, making it a viable opportunity for agile software companies focusing on integrated IT systems and customer-oriented solutions. The procurement was conducted through an open procedure, indicating a competitive and transparent process, ultimately awarded to Idox Software Ltd for a contract valued at £434,990. Businesses specialising in the relevant software packages and capable of delivering performance management, self-service, and mobile working solutions will find this contract especially advantageous.

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Notice Information

Notice Title

Great Yarmouth Borough Council Environmental Health, Planning and Licensing IT System - AWARD

Notice Description

Great Yarmouth Borough Council ("GYBC", "the Council", "the Authority") is looking to replace a number of legacy systems covering the following service areas with one hosted system, allowing the Council to take advantage of the advances in technology: 1. Environmental Health (including but not limited to food safety, health and safety, pollution control, environmental protection, private water supplies) 2. Licensing (including but not limited to taxis, animal welfare, scrap metal, alcohol, TENs, gambling) 3. Planning and Building Control (including but not limited to development control, building control, LLPG and land charges) 4. ASB and community safety 5. Assisted living (including DFG and other grants) The system must be able to deliver improved customer experience, reduce administrative burden on officers, make use of self service, include mobile working, provide performance management reports/dashboards. The system must also be accessible to the Customer Service department for the answering of customer queries. System Schedule will be as Follows: Implementation Preparation - w/c 23rd September 2024 The System Go Live Start Date (staged approach) - January 2025 Complete System Live - End of December 2025

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-f9aaabf4-b684-4f5f-95f6-afc563bfbed5
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/ebd75659-c173-4aa3-b94f-5e8537cd72ef
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

48100000 - Industry specific software package

48214000 - Network operating system software package

48218000 - License management software package

48983000 - Development software package

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£434,990 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
25 Oct 20241 years ago
Submission Deadline
30 Aug 2024Expired
Future Notice Date
Not specified
Award Date
10 Oct 20241 years ago
Contract Period
6 Oct 2024 - 6 Oct 2033 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
EAST SUFFOLK COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NORFOLK
Postcode
NR30 2QF
Post Town
Norwich
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH5 Norfolk
Small Region (ITL 3)
TLH51 Norwich and East Norfolk
Delivery Location
Not specified
Local Authority
Great Yarmouth
Electoral Ward
Nelson
Westminster Constituency
Great Yarmouth

Supplier Information

Number of Suppliers
1
Supplier Name

IDOX SOFTWARE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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