Planning

Customer Access Solution

N H S BUSINESS SERVICES AUTHORITY

This public procurement record has 2 releases in its history.

Planning

02 Mar 2017 at 12:33

Market Engagement Notice
Planning

18 Nov 2016 at 20:16

Market Engagement Notice
Summary of the contracting process

The NHS Business Services Authority (NHSBSA) is currently in the planning stage for the "Customer Access Solution" project within the software package and information systems industry. The initiative aims to develop an Access Management Solution for various services accessed by both internal and external users. The engagement end date for suppliers was set for 23rd February 2018, although interested parties were encouraged to participate in a webinar that took place on 11th August 2016 to discuss the requirements further. Following this, a Request for Information (RFI) was published, with responses due by 30th August 2016. Registration for the RFI closed on 29th August 2016. The designated location for this procurement is the North East region of the United Kingdom.

This procurement opportunity presents significant potential for businesses aiming to grow, particularly in the fields of software development and IT services. Suppliers with expertise in access management solutions, operational efficiency, and service quality improvement would be well-suited to participate. As the NHSBSA continues to refine its requirements for future procurement, engaged businesses can leverage their insights and capabilities to fulfill these governmental contracts, thereby expanding their customer base and enhancing their service offerings.

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Notice Information

Notice Title

Customer Access Solution

Notice Description

The NHS Business Services Authority ("NHSBSA") would like to invite interested and appropriately qualified suppliers to a free, online webinar to take place on 11th August 2016. The purpose of the webinar is for the NHSBSA's Customer Access Team to engage with suppliers so as to inform our requirements for any future procurement of tools/services. PLEASE NOTE THE WEBINAR WAS HELD ON THE 11TH AUGUST. THE OPPORTUNITY TO REGISTER FOR THE WEBINAR HAS NOW CLOSED. Following the Webinar a Request for Information (RFI) has been published via the NHSBSA's e-tendering site. Suppliers are now invited to respond to the RFI. The closing date for suppliers to register for the RFI is 29th August 2016. RFI responses are required by no later than 12:00 noon on Tuesday 30th August 2016. Please note that this is a RFI only. You should note that this is a benchmark and market research exercise only and is not an invitation to tender or invitation to offer an agreement. Background to the Project What?: The NHSBSA is looking to develop and implement of an Access Management Solution for all of our services which are accessed by internal and external users such as the general public. Why?: We believe that implementing such a solution will reduce operational cost and improve quality of services we deliver. Additional information: The opportunity can be viewed via the 'View current opportunities and notices' link. Suppliers can create an account and access the RFI documents.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-fa74927d-adc9-11e6-9901-0019b9f3037b
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/e6904e97-0214-4d04-a626-6bae7946ae8d
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
Market Engagement Notice
Procurement Type
Standard
Procurement Category
Not specified
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
2 Mar 20178 years ago
Submission Deadline
Not specified
Future Notice Date
23 Feb 2018Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Cancelled
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
N H S BUSINESS SERVICES AUTHORITY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NEWCASTLE UPON TYNE
Postcode
NE15 8NY
Post Town
Newcastle upon Tyne
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
TLC North East (England)
Local Authority
Newcastle upon Tyne
Electoral Ward
Lemington
Westminster Constituency
Newcastle upon Tyne Central and West

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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