Planning

Virtual Receptionist System

BEDFORDSHIRE FIRE & RESCUE SERVICE

This public procurement record has 1 release in its history.

Planning

25 Oct 2021 at 07:38

Summary of the contracting process

The Bedfordshire Fire and Rescue Service is currently initiating a procurement process for a "Virtual Receptionist System" aimed at automating general reception functions. This opportunity falls under the industry classification of workstations, software packages, and reception services. The current stage of procurement is planning, with key dates including an engagement end date on 5 November 2021. Interested suppliers must express their interest by contacting the procurement team via email before this deadline, after which they will receive further documentation.

This tender presents a strategic opportunity for businesses specialised in software development and reception services, particularly those who are small and medium-sized enterprises (SMEs). Companies that can deliver innovative solutions for visitor management and site security through technology will be well-positioned to compete. By participating in this market engagement, suppliers can align themselves with the authority's requirements and potentially secure a valuable contract with the Bedfordshire Fire and Rescue Service.

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Notice Title

Virtual Receptionist System

Notice Description

Bedfordshire Fire and Rescue Authority ("the Authority") has a potential requirement for a Virtual Receptionist System for the purposes of automating general reception functions for the receipt of Visitors and Contractors, (pre-appointed and ad-hoc) to our premises whilst maintaining site and building security via its existing Paxton NET2 access systems. It is proposed that Service staff may also utilise the system for attendance and time logging purposes. With the above in mind, the Authority is seeking information from the market in order to qualify our requirements and assess the level of interest within the market and would like to invite suitable qualified Suppliers to express an interest in participating in our market engagement. Suppliers wishing to participate in the market engagement will be provided with a copy of our initial Requirements Specification document and Market Engagement Questionnaire for their review and completion. Following submission, there may be a follow-up session with members of the Project Team. This exercise is classified as pre-market engagement and a further procurement process will be used to identify the supplier that best meets our needs. Please email procurement@bedsfire.gov.uk before the deadline of 17:00 Friday 5 November 2021 to register your interest and receive the documentation outlined above. The timetable for completion is outlined below, any questions or submissions, please email procurement@bedsfire.gov.uk Release of Market Engagement Questionnaire - Monday 8 November 2021 Deadline for Questions - Monday 22 November 2021 17:00 hours Deadline for return of Market Engagement Questionnaire - Friday 26 November 2021 12:00 noon

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-fa96c232-a5d5-4086-a8b0-06f0a223107b
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/de838b24-4551-4f9c-8adc-e86a2830d5ab
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
Market Engagement Notice
Procurement Type
Standard
Procurement Category
Not specified
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

30 - Office and computing machinery, equipment and supplies except furniture and software packages

48 - Software package and information systems

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

30214000 - Workstations

48000000 - Software package and information systems

79992000 - Reception services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
25 Oct 20214 years ago
Submission Deadline
Not specified
Future Notice Date
5 Nov 2021Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
BEDFORDSHIRE FIRE & RESCUE SERVICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BEDFORD
Postcode
MK42 7NR
Post Town
Milton Keynes
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH2 Bedfordshire and Hertfordshire
Small Region (ITL 3)
TLH24 Bedford
Delivery Location
Not specified

Local Authority
Bedford
Electoral Ward
Kempston South
Westminster Constituency
Bedford

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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