Tender

Electronic Patient Food Ordering and Ward Catering 'top ups' system

NHS SOUTH WEST - ACUTES

This public procurement record has 1 release in its history.

Tender

07 Apr 2017 at 13:00

Tender Notice
Summary of the contracting process

The tender titled "Electronic Patient Food Ordering and Ward Catering 'top ups' system" is issued by NHS South West - Acutes, located in Bristol, England. This procurement is classified under the services category, specifically focusing on software packages and information systems, with a particular interest in industry-specific software. The tender is currently at the planning stage, and responses are due by 24 April 2017, marking a critical deadline for interested parties. The contract, once awarded, will span a period of five years, starting from 25 April 2017 and concluding on 1 April 2022.

This opportunity presents significant potential for businesses specialising in software development, particularly those with expertise in healthcare systems and inventory management. Companies capable of providing a user-friendly electronic system that manages food orders, minimizes waste, and integrates with existing Wi-Fi infrastructure would be particularly well-positioned to compete for this contract. Small and medium-sized enterprises (SMEs) may find this tender to be an ideal fit, as the buyer is open to innovative solutions that promote efficiency within NHS operations.

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Notice Information

Notice Title

Electronic Patient Food Ordering and Ward Catering 'top ups' system

Notice Description

We have a number of different methods of patient meal ordering at Trust. At the BRI the current process for ordering patient meals involves housekeepers taking meal orders (Mon to Fri and nurses on weekend) by writing down their orders on a form. The form is then faxed to Facilities Admin team who input the information and pass it onto the catering team who pick and pack it arrange for the meals to arrive at the right places. The electronic system for patient meal ordering and ward catering top-ups will assist in managing ward and catering stock, food wastage and reporting. The ordering by ward staff remains the same. The aim is to provide a consistent patient food ordering and Ward Catering 'top-ups' system across the Trust. The current process for ordering approximately 921 patient meals per day involves a housekeeper handing out the menus for the patient to complete, collecting them back in collating onto a summary sheet form. The form is then faxed to Facilities Admin team who input the information and pass it onto the catering team who pick and pack it arrange for the meals to arrive at the right places The Trust wishes to use an electronic system for patient meal ordering, managing stock, food wastage and reporting. Term of the contract is five years. Overview of requirements - The system must have the following features and meet the full detailed specification where applicable: The system should be able to: Wi-Fi: The system should be able to use the Wi-Fi Cloud system and be compatible with the Trust's Wi-Fi systems and Internet Explorer V11 software.Hand held devices: The system must be compatible with tablets such as Surface Pro or non windows based devices. The Trust's preference for non windows based tablets is Apple devices.Invoicing: The ability to itemise food items per ward and generate a cost breakdown per ward for invoicing. Waste: Automatically identify the 'best fit' for portions ordered per ward and support the reduction in waste. Manually input wastage info. 1.5. Ordering: Have a user friendly interface and a shorter timeline for patient meal ordering (same day). Ensure user only sees their own area/ward, only be able to order the maximum bed occupancy of the ward. Ward top ups (consumables) to be managed and ordered through the system to the agreed stock levels. Menus: Incorporates multiple menus (options), languages, photos, symbols against meal ie show allergens, portion size and can appoint a symbol to meaning relevant to us. Patients: Link orders with bed numbers, and the ability to add patients names. Reporting: Provide real time management report writing functions including RAG ratings, graphs and analysis including by cost, popular meals, food wastage, survey. Identify meals supplied to patients. Survey: Provide a customer survey with reporting. Sign off: Option to sign off choices (to avoid patients ordering inappropriate meals).

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-fcf16a4a-a3e2-4baa-9ad8-2d39c8fe1c72
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/62a61fc3-d80f-4d18-8f84-14d47e317ca6
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other -
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

48100000 - Industry specific software package

48463000 - Statistical software package

48482000 - Business intelligence software package

48627000 - Real-time operating system software package

Notice Value(s)

Tender Value
£100,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
7 Apr 20178 years ago
Submission Deadline
24 Apr 2017Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
24 Apr 2017 - 1 Apr 2022 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS SOUTH WEST - ACUTES
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BRISTOL
Postcode
BS1 2NT
Post Town
Bristol
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK5 West of England
Small Region (ITL 3)
TLK51 Bristol, City of
Delivery Location
Not specified
Local Authority
Bristol, City of
Electoral Ward
Central
Westminster Constituency
Bristol Central

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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