Award

Audit Provision for the Assistance for Disabled Passengers

OFFICE OF RAIL AND ROAD

This public procurement record has 1 release in its history.

Award

21 Apr 2023 at 09:41

Award Notice
Summary of the contracting process

The Office of Rail and Road has awarded a contract for 'Audit Provision for the Assistance for Disabled Passengers' to Best Practice Group Public Limited Company. The project includes audits of assistance provision processes regarding booking systems, handover protocols, and overall management within Train Operating Companies. The contract value is £30,000, with a minimum value of £30,000. The procurement method was selective, with a tender period that ended on March 17, 2023. The contract period runs from April 1, 2023, to June 30, 2023. The project is located in London, England, falls under the services category, and was classified under auditing and business consultancy services.

This awarded tender provides an opportunity for business growth for companies specialising in auditing and consultancy services. The specific focus on improving assistance for disabled passengers within the rail sector presents a niche market for businesses looking to contribute to accessibility and inclusivity initiatives. Companies interested in this tender should have experience in auditing processes, booking systems, and management procedures within the transport industry. The project's emphasis on SME suitability encourages small and medium-sized enterprises to engage in the procurement process and showcase their capabilities in fulfilling the audit requirements set by the Office of Rail and Road.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

Audit Provision for the Assistance for Disabled Passengers

Notice Description

This is a project to assess how 5 Train Operating Companies (TOCs) manage the provision of assistance for disabled people. There are three principal elements, comprising audits of the following aspects: 1) TOC interaction with use of with the Rail Delivery Group's the Passenger Assist reservation system for booking assistance, including entering information into the RDG system, communication of booking information to station staff, and other TOCs where appropriate. 2) TOC implementation of the handover protocol for communication between departure station and destination station. 3) The overall management system used by TOCs, including monitoring wand assurance processes that TOCs have in place for how they provide passenger assistance.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-fd654f32-8080-40c5-919b-1eebd53a22ea
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/4ed9041b-c120-4039-9e45-1fd202078367
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79212000 - Auditing services

79400000 - Business and management consultancy and related services

Notice Value(s)

Tender Value
£35,000 Under £100K
Lots Value
Not specified
Awards Value
£30,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
21 Apr 20232 years ago
Submission Deadline
17 Mar 2023Expired
Future Notice Date
Not specified
Award Date
4 Apr 20232 years ago
Contract Period
31 Mar 2023 - 30 Jun 2023 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
OFFICE OF RAIL AND ROAD
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E14 4QA
Post Town
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
Not specified
Local Authority
Tower Hamlets
Electoral Ward
Canary Wharf
Westminster Constituency
Poplar and Limehouse

Supplier Information

Number of Suppliers
1
Supplier Name

BEST PRACTICE GROUP PUBLIC

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-fd654f32-8080-40c5-919b-1eebd53a22ea-2023-04-21T10:41:51+01:00",
    "date": "2023-04-21T10:41:51+01:00",
    "ocid": "ocds-b5fd17-fd654f32-8080-40c5-919b-1eebd53a22ea",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "ORR/CT/22-72",
        "title": "Audit Provision for the Assistance for Disabled Passengers",
        "description": "This is a project to assess how 5 Train Operating Companies (TOCs) manage the provision of assistance for disabled people. There are three principal elements, comprising audits of the following aspects: 1) TOC interaction with use of with the Rail Delivery Group's the Passenger Assist reservation system for booking assistance, including entering information into the RDG system, communication of booking information to station staff, and other TOCs where appropriate. 2) TOC implementation of the handover protocol for communication between departure station and destination station. 3) The overall management system used by TOCs, including monitoring wand assurance processes that TOCs have in place for how they provide passenger assistance.",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "79212000",
            "description": "Auditing services"
        },
        "additionalClassifications": [
            {
                "scheme": "CPV",
                "id": "79400000",
                "description": "Business and management consultancy and related services"
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "postalCode": "E14 4QZ"
                    }
                ]
            }
        ],
        "minValue": {
            "amount": 30000,
            "currency": "GBP"
        },
        "value": {
            "amount": 35000,
            "currency": "GBP"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Call-off from a framework agreement",
        "tenderPeriod": {
            "endDate": "2023-03-17T17:00:00Z"
        },
        "contractPeriod": {
            "startDate": "2023-04-01T00:00:00+01:00",
            "endDate": "2023-06-30T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-GOR-D1117",
            "name": "OFFICE OF RAIL AND ROAD",
            "identifier": {
                "legalName": "OFFICE OF RAIL AND ROAD",
                "scheme": "GB-GOR",
                "id": "D1117"
            },
            "address": {
                "streetAddress": "25 Cabot Square",
                "locality": "London",
                "postalCode": "E144QA",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "Jeremy Pewton",
                "email": "jeremy.pewton@orr.gov.uk",
                "telephone": "+442072823752"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-COH-03903926",
            "name": "BEST PRACTICE GROUP PUBLIC LIMITED COMPANY",
            "identifier": {
                "legalName": "BEST PRACTICE GROUP PUBLIC LIMITED COMPANY",
                "scheme": "GB-COH",
                "id": "03903926"
            },
            "address": {
                "streetAddress": "Office 16,Crows Nest Business Park, Ashton Road, Billinge WIGAN Lancashire WN5 7XX GB"
            },
            "details": {
                "scale": "sme",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-GOR-D1117",
        "name": "OFFICE OF RAIL AND ROAD"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-fd654f32-8080-40c5-919b-1eebd53a22ea-1",
            "status": "active",
            "date": "2023-04-05T00:00:00+01:00",
            "datePublished": "2023-04-21T10:41:51+01:00",
            "value": {
                "amount": 30000,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-COH-03903926",
                    "name": "BEST PRACTICE GROUP PUBLIC LIMITED COMPANY"
                }
            ],
            "contractPeriod": {
                "startDate": "2023-04-01T00:00:00+01:00",
                "endDate": "2023-06-30T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/4ed9041b-c120-4039-9e45-1fd202078367",
                    "datePublished": "2023-04-21T10:41:51+01:00",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}