Planning

Real Time Passenger Information Hardware and Software Solution

LIVERPOOL CITY REGION COMBINED AUTHORITY/ MERSEYTRAVEL

This public procurement record has 1 release in its history.

Planning

08 Oct 2024 at 12:32

Market Engagement Notice
Summary of the contracting process

The Liverpool City Region Combined Authority, also known as Merseytravel, is in the planning stage of a tender titled "Real Time Passenger Information Hardware and Software Solution." This procurement seeks to improve customer experience in the transport sector by providing real-time information regarding bus locations, service disruptions, and accurate arrival times. The industry category is electrical machinery, apparatus, equipment, and consumables; lighting, alongside software package and information systems. This project, located in the Liverpool City Region, has a key early engagement milestone ending on 22nd October 2024. The contract is valued at £200,000 and is intended to commence in September 2025, with hardware installations extending up to 2028.

This tender presents business growth opportunities for companies specialising in innovative on-street solutions, robust content management software, and electrical machinery that enhance public transport systems. It is particularly well-suited for SMEs with the capacity to offer both hardware and software solutions. Businesses involved in software development, digital displays, and transport information systems will find this procurement process beneficial. Interested parties can engage in market sessions to influence the specification document, ensuring alignment with procurement requirements.

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Notice Information

Notice Title

Real Time Passenger Information Hardware and Software Solution

Notice Description

In line with the Liverpool City Region's Vision for Bus we are committed to improving the customer experience by providing clearer, more attractive and useful transport information to our customers. Accessible and reliable information regarding the location of buses, disruptions to the service and accurate arrival times are essential in delivering what the customer expects from their bus journey. A real time passenger information (RTPI) solution which offers innovative on-street solutions to provide live departures to customers and is supported by a robust content management software which delivers reliable and accurate information are key to delivering an improved bus offer which enables the passenger to make more informed decisions and improves customer satisfaction. The RTPI offer in the Liverpool City Region is currently made up of digital screens at all staffed bus stations and 97 bus stops, and stop specific QR codes at 600 stops. This offer is delivered by a number of suppliers with separate contracts for hardware and software. A new project is planned to deliver RTPI using a single supplier for both hardware and software. Commencing September 2025, the software solution will replace our current contract, and hardware will be rolled out at stops along our Green Bus Routes in line with the construction scheduled for the programme. Hardware to replace the current screens at staffed bus stations will be rolled out over a period up to 2028. We are looking to hold market engagement sessions to inform the specification document to ensure clear requirements are defined when we progress to formal procurement. If you are interested in getting involved please get in touch via the Chest portal on the link below.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-fdf3f64b-ad10-4c90-9e6a-dcb263cc5b14
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/8636d1af-d99e-4d33-a26c-e74294a2c714
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
Market Engagement Notice
Procurement Type
Standard
Procurement Category
Not specified
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

31 - Electrical machinery, apparatus, equipment and consumables; lighting

48 - Software package and information systems

CPV Codes

31000000 - Electrical machinery, apparatus, equipment and consumables; lighting

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£200,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
8 Oct 20241 years ago
Submission Deadline
Not specified
Future Notice Date
22 Oct 2024Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
LIVERPOOL CITY REGION COMBINED AUTHORITY/ MERSEYTRAVEL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LIVERPOOL
Postcode
L3 1BP
Post Town
Liverpool
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD72 Liverpool
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Liverpool
Electoral Ward
Waterfront South
Westminster Constituency
Liverpool Riverside

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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