Cashless Catering, Online Payments & Kitchen Management Software - Lot 1 - Cashless Catering

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-029819-2025-10-16T13:51:05+01:00",
    "date": "2025-10-16T13:51:05+01:00",
    "ocid": "ocds-h6vhtk-029819",
    "description": "This notice is to provide transparency on the contract modification that has been outlined for this contract. This is to support the mobilisation of any new contract that will supersede this current agreement. (SC Ref:812578)",
    "initiationType": "tender",
    "tender": {
        "id": "NAC/5054",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "Cashless Catering, Online Payments & Kitchen Management Software - Lot 1 - Cashless Catering",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "66115000",
            "description": "International payment transfer services"
        },
        "mainProcurementCategory": "services",
        "description": "As part of the existing contract renewal processes, North Ayrshire Council (NAC) has identified the need to upgrade or replace their existing Cashless Catering and Online Payment solutions, together with introducing Kitchen Management Software. The systems will be extended for use across all 9 academies, 49 primary schools and 1 additional support needs (ASN) school within the Council's remit. The Council also have a number of hospitality locations and outside catering units (including pop-ups) that may be included if the solution permits. The Council are seeking contract(s) for the provision of three inter-related, cloud-based systems (including supply, installation, licences and training) and will consider suppliers who can offer all elements (or a combination thereof) but will also consider separate providers. The requirement has been split into 3 Lots as follows; Lot 1 - Cashless Catering system (including meal ordering functionality) with full upgrades, annual maintenance and support (including software and minimum hardware) Lot 2 - Online Payments system Lot 3 - Kitchen Management Software with full upgrades, annual maintenance and support (including software and minimum hardware)",
        "value": {
            "amount": 340000,
            "currency": "GBP"
        },
        "lotDetails": {
            "awardCriteriaDetails": "Organisations can bid for one, all or a combination of Lots."
        },
        "lots": [
            {
                "id": "1",
                "title": "Cashless Catering Services and Equipment",
                "description": "Contract Modification for NAC/5054 Cashless Catering, Online Payments & Kitchen Management Software - Lot 1 - Cashless Catering",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "All award criteria is stated in the ITT documents",
                            "type": "quality",
                            "description": "60"
                        },
                        {
                            "type": "price",
                            "description": "40"
                        }
                    ]
                },
                "value": {
                    "amount": 80000,
                    "currency": "GBP"
                },
                "contractPeriod": {
                    "durationInDays": 1440
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "This contract has an option to extend for up to another 12 months. Extensions will be at the sole discretion of North Ayrshire Council and subject to satisfactory performance and funding."
                },
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "hasOptions": false,
                "status": "cancelled"
            },
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                "id": "3",
                "title": "Kitchen management system",
                "description": "The services required under this lot will include but not be limited to; - Cloud-based software that meets the information management needs of primary and secondary school kitchens, hospitality locations and outside catering units (including pop-ups). - Modular application that will allow gradual roll out of functionality in line with NAC timeline and appetite. - Systemisation of the current Hazard Analysis Critical Control Points log. - Provision of an innovative solution to record temperatures of equipment and food seamlessly, along with details of who took the temperatures. - Software and minimum hardware for advanced reporting, nutritional analysis, menu planning, inventory and kitchen management. - Provision of various interface capabilities and capability of storing/transmitting all the relevant information with central offices, with full management, backup and archive functions. - Provision of full upgrades, annual maintenance and support. - Integration with existing systems used by NAC including but not limited to; newly awarded Cashless Catering and Online Payment systems.",
                "awardCriteria": {
                    "criteria": [
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                            "name": "All award criteria is stated in the ITT documents",
                            "type": "quality",
                            "description": "60"
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                        {
                            "type": "price",
                            "description": "40"
                        }
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                },
                "value": {
                    "amount": 30000,
                    "currency": "GBP"
                },
                "contractPeriod": {
                    "durationInDays": 1080
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "This contract has an option to extend for up to another 12 months. Extensions will be at the sole discretion of North Ayrshire Council and subject to satisfactory performance and funding."
                },
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "hasOptions": false,
                "status": "cancelled"
            },
            {
                "id": "2",
                "title": "Online Payments",
                "description": "The requirement under this lot will include but not be limited to: - The supply of software systems allowing the ability for NAC to take online payments for education services from any internet connected device - Ability for parents / guardians to go online and pay for child's school meal, trip, and other non-meal purchases - The ability for payments to be accepted from PayPoint terminals and / or similar (should a parent have no access to the internet). - Integrate with existing systems used by NAC; SEEMIS and Integra / Civica Pay and newly awarded Cashless Catering and Kitchen Management systems.",
                "awardCriteria": {
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                            "name": "All award criteria is stated in the ITT documents",
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                            "description": "60"
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                "value": {
                    "amount": 180000,
                    "currency": "GBP"
                },
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                    "durationInDays": 1080
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "This contract has an option to extend for up to another 12 months. Extensions will be at the sole discretion of North Ayrshire Council and subject to satisfactory performance and funding."
                },
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "hasOptions": false,
                "status": "cancelled"
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                    "description": "Bidders will be required to have a minimum yearly \"specific\" turnover for the last 3 years in the business area covered by the contract as follows; Lot 1 - Cashless Catering - 40,000 (GBP) Lot 2 - Online Payments - 90,000 (GBP) Lot 3 - Kitchen Management system - 15,000 (GBP) North Ayrshire Council reserve the right to review the bidders financial information including information from credit reference agencies at tender stage and throughout the life of the contract, and seek clarifications if necessary. If clarifications are not satisfactory the bidder may be excluded from the tender process. Bidders who cannot meet the required level of turnover will be excluded from this tender. Where turnover information is not available for the time period requested, the bidder will be required to state the date which they were set up or started trading. It is a requirement of this contract that bidders hold, or can commit to obtain prior to the commence of any subsequently awarded contract, the types and levels of insurance indicated below: Employer's (Compulsory) Liability Insurance = [5,000,000]GBP http://www.hse.gov.uk/pubns/hse40.pdf Public Liability Insurance [5,000,000]GBP WITH CONFIRMATION that this extends to Software Liability cover",
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        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
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            "endDate": "2021-04-09T12:00:00+01:00"
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            "electronicInvoicingPolicy": "allowed",
            "hasElectronicPayment": true
        },
        "recurrence": {
            "description": "March 2025"
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