Planning

DWP Contingency Payment Services

DEPARTMENT FOR WORK AND PENSIONS

This public procurement record has 1 release in its history.

Planning

19 Mar 2021 at 13:03

Planning Notice
Summary of the contracting process

The Department for Work and Pensions (DWP) is planning a procurement process for "DWP Contingency Payment Services," which falls under the category of financial and insurance services. This initiative aims to ensure the continuity of payments, including benefits and pensions, during disruptions. The procurement is currently in the Planning stage, with a virtual supplier engagement event scheduled for the week commencing 26 April 2021. Interested suppliers must register by midnight on 18 April 2021 to participate in this event, and further engagement is anticipated, with a potential contract duration of 2-3 years.

This tender presents a significant opportunity for businesses specialising in financial services, particularly those capable of providing secure and resilient payment solutions. Companies that can ensure compliance with industry standards such as ISO 27001, offer robust reporting for auditing processes, and demonstrate the capability to operate on a national scale would be well-positioned to compete. Additionally, this procurement could attract businesses with innovative technologies that address challenges such as payment delays and cybersecurity threats, especially those prepared to support other government departments.

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Notice Information

Notice Title

DWP Contingency Payment Services

Notice Description

The Department for Work and Pensions (DWP) is considering options for the future delivery of its Payment Contingency Services required in the event of a short or long term disruption to the payment of benefits, pensions and allowances to the Department's customers.

Lot Information

Lot 1

The purpose of this Prior Information Notice is to invite representatives from potential supplier organisations to attend a closed virtual supplier engagement event which DWP intends to host week commencing 26 April 2021. This is an opportunity for interested suppliers to present to DWP, solutions which may meet our future payment contingency needs and inform potential procurement activity. DWP makes on average 2.5m customer payments per day, to a value of over PS3bn per week. We are obliged to ensure that payments are credited to customer accounts on the due date, early or late payments cannot be tolerated. All solutions will be considered however; they must address one or both of the following scenarios: A situation. where issuance of a BACS payment file(s) has been delayed, preventing the Department's ability to credit customer accounts on the due date. A catastrophic event which prevents DWP from preparing and issuing payments files. This situation assumes DWP is either unable to access the information or infrastructure needed to create the payment file or unwilling to, for example, due to a cyberattack leaving the estate vulnerable. All potential solutions must be: able to meet Industry Standards for Security Best practice, as a baseline ISO 27001 and FSA Security secure and resilient to potential fraudulent activity; able to provide reporting for Management Information, reconciliation and audit purposes; compliant with UK payment scheme(s) rules and payment formats; capable of operating nationally and be available for other Government Departments including Department for Communities. The duration of the contract is expected to be 2-3 years The event is being held in advance of a potential future procurement however suppliers should be aware that DWP is not committed to, nor guarantees a procurement at this stage. A further Prior Information Notice will be issued should DWP proceed to a procurement. DWP reserves the right to withdraw or amend any intention to proceed to procurement stage at any time. Additional information: To register your interest in attending the engagement event, please contact Lydia Chung by e-mail, Lydia.chung@dwp.gov.uk by midnight 18 April 2021

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-029d6c
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/005627-2021
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

66 - Financial and insurance services

CPV Codes

66000000 - Financial and insurance services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
19 Mar 20214 years ago
Submission Deadline
Not specified
Future Notice Date
29 Sep 2021Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT FOR WORK AND PENSIONS
Contact Name
Lydia Chung
Contact Email
lydia.chung@dwp.gov.uk
Contact Phone
+44 7919547211

Buyer Location

Locality
LONDON
Postcode
SW1H 9DA
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Further Information

Notice URLs

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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