Award

Housing Related Support Services (HRS): Multi Lot (ASC-2021-003)

LONDON BOROUGH OF BRENT

This public procurement record has 2 releases in its history.

Award

09 Feb 2022 at 18:46

Tender

23 Mar 2021 at 16:30

Summary of the contracting process

Brent Council is conducting a tender for Housing Related Support Services (HRS) across multiple lots, aimed at providing vital support services for vulnerable individuals. The procurement process is currently in the Award stage, with an overarching budget of approximately £15,238,240.88 for a five-year period. The areas covered include health and social work services, with the contracts initially spanning three years and the possibility of extensions for an additional two years. Contracts will be delivered across the London Borough of Brent, with specific service requirements focused on older persons, homelessness and ex-offender services, mental health support, and domestic abuse services.

This tender presents significant opportunities for businesses involved in social care, housing support, and community services to expand their operations and client base. Companies with expertise in delivering targeted support for vulnerable populations, particularly those addressing issues of homelessness, mental health, and domestic abuse, will find this procurement process highly relevant. The diverse services requested allow for a range of potential bidders, including both large firms and SMEs specialising in health and social work services, to engage and contribute effectively to community welfare initiatives.

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Notice Title

Housing Related Support Services (HRS): Multi Lot (ASC-2021-003)

Notice Description

Brent Council is tendering for a range of Housing Related Support (HRS), including; Older Persons floating support, Homelessness & Ex-offenders accommodation based service, Mental Health accommodation based service, Handyperson Service, Young Persons accommodation based service (18-21), Generic floating support and a Domestic Abuse (Refuges) and a Complex Women's accommodation based service. Housing Related Support is a non-statutory service, which provides low-level support to a range of vulnerable people as mentioned in the above paragraph for a period of up to two years HRS can be delivered either in a person's own home (floating support) or in identified accommodation where the support is linked with the accommodation. Support consists of supporting people to pay their rent & utility bills, help find employment, training or education and support people to cook, shop and engage with the community. In essence, it provides the life skills to enable vulnerable people to live independently and maintain a tenancy. The total budget for whole contract period of 5 years is estimated to be in the region of approx. PS15,238,240.88 of which PS15,100,982.33 is HRS services and PS137,258.55 is allocated to the three Crash Pads. The duration of the contracts will be an initial period of three years, with an option to extend for a further two years on a one plus one basis.

Lot Information

Older People Floating Support Service

The Authority requires the delivery of a short-term accommodation based Housing Related Support (HRS) service for vulnerable people who have been or who are homeless or at risk of homelessness including those with an offending background. The service will deliver 1136 hours of support per week to people who require accommodation based support. Support will be delivered across three hostels and one ex-offending scattered site. Support will be delivered on a basket of hours approach depending on needs of the individual in each service. The average maximum hours per person is likely to be between 5-7 hours per week, although there will be some instances, particularly when someone moves into the service, where more hours are necessary, however this should soon be reduced, once the service user has settled in and appropriate benefits and other services in place.

Renewal: The duration of the contracts will be for an initial period of three years, with an option to extend for two years on a one plus one basis.

Homelessness and Ex offender Service

The Authority requires the delivery of a short-term accommodation based Housing Related Support (HRS) service for vulnerable people who have been or who are homeless or at risk of homelessness including those with an offending background. The service will deliver 1136 hours of support per week to people who require accommodation based support. Support will be delivered across three hostels and one ex-offending scattered site. Support will be delivered on a basket of hours approach depending on needs of the individual in each service. The average maximum hours per person is likely to be between 5-7 hours per week, although there will be some instances, particularly when someone moves into the service, where more hours are necessary, however this should soon be reduced, once the service user has settled in and appropriate benefits and other services in place. An indicative overall maximum budget has been set at PS1,155,005.28 per annum and PS3,465,015.84 for the term of 3 years and for 5 years will be PS5,775,026.40. NB The Council is looking for one provider to deliver homelessness and Ex offender services. Interested providers are invited to submit a tender for one or more of the Lots by submitting a response to the Selection Questionnaire, Generic questionnaire and the relevant Lot specific questionnaires as appropriate.

Renewal: The duration of the contracts will be for an initial period of three years, with an option to extend for two years on a one plus one basis.

Mental Health service

The Authority requires the delivery of an accommodation based Housing Related Support (HRS) service for vulnerable people who have low to medium mental health needs. The service will deliver 300 hours of support per week for people aged between 18 -65 who require low-medium level accommodation based MH support. Support will be delivered across 20 properties, which contains 105 units. Support will be delivered on a basket of hours approach depending on needs of the individual. This will be a peripatetic service. An indicative overall budget has been set at PS305,019 per annum and PS915,057 for the term of 3 years and PS1,525,095 over 5 years NB The Council is looking for one provider to deliver Mental Health services. Interested providers are invited to submit a tender for one or more of the Lots by submitting a response to the Selection Questionnaire, Generic questionnaire and the relevant Lot specific questionnaires as appropriate.

Renewal: The duration of the contracts will be for an initial period of three years, with an option to extend for two years on a one plus one basis.

Handy Person Service

The Authority requires the delivery of a Handy Person Service based Housing Related Support (HRS) service for vulnerable older people. The service will deliver 129.5 hours of support per week for people who require a Handyperson service to help them remain at home for longer. The age eligibility criteria for the service is for adults who are over 50 years old. The Handyperson service aims to support people to sustain their tenancy or home and reduces the need for more intensive support at a later stage. The service also aims to help people maintain or regain their independence, increase safety in the home and encourages people to settle back into the community and support the development of self-reliance. An indicative overall budget has been set at PS131,667 per annum and PS394,999 for the term of 3 years and PS658,332.68 for the term of 5 years. This will be to deliver 129.5 hours of support per week. NB The Council is looking for one provider to deliver Handy person services. Interested providers are invited to submit a tender for one or more of the Lots by submitting a response to the Selection Questionnaire and the relevant Lot specific questionnaires.

Renewal: The duration of the contracts will be for an initial period of three years, with an option to extend for two years on a one plus one basis.

Young Person Service (18-21) and Crash pads

The Authority requires the delivery of a short-term accommodation based Housing Related Support (HRS) service for vulnerable young people aged between 18-21 who have been or who are homeless or at risk of being homeless including those with an offending background. The service will deliver 315 hours of support per week for young people between the age of 18-21 years of age who require housing related support accommodation. Support hours will be delivered across 6 properties totalling 45 units (accommodation details are listed in the specification published). The service will not deliver any personal care or registered activities, therefore providers do not need to be CQC registered. In addition, there are 3 Crash Pads, which are based within the Willesden Lane properties. These are for 16-17 years of age and referrals come solely from CYP directorate. The crash pads will provide 9 hours of support per crash pad, totalling 27 hours per week which is in addition to the 315 hours. Support will be delivered on a basket of hours, depending on needs of the individual. The 'Crash Pad' will require a dedicated support worker who will work in partnership with Children Services to ensure young people are supported to reduce the risk of homelessness and help them to acquire life skills including EET. The bidder must deliver this service in conjunction with the wider HRS Young Person service as set out in this service specification. The HRS service should work to support vulnerable young adults from ages 18-21 to move on to be able to live independently. The maximum time any individual should stay at the accommodation based support service should be approx. 18 to 24 months. An indicative overall budget has been set at PS320,269.95 per annum and PS960,809.85 for the term of 3 years and PS1,601,349.75 for 5 years . This will be to deliver 315 hours of housing related support per week across 45 units and 7 properties. This excludes the Crash Pads. In addition to the HRS budget, an indicative overall budget for the Crash Pads has been set at an annual cost of PS27,452, for the term of three years will be PS82,355, and for the term of five years will be PS137,258.55. NB The Council is looking for one provider to deliver Young Person Service(18-21). Interested providers are invited to submit a tender for one or more of the Lots by submitting a response to the Selection Questionnaire and the relevant Lot specific questionnaires.

Renewal: The duration of the contracts will be for an initial period of three years, with an option to extend for two years on a one plus one basis.

Domestic Abuse and Single Complex Women's Service

The Authority requires the delivery of a short-term accommodation based Housing Related Support (HRS) service for 23 units of Domestic Abuse across four Refuges, (including a Asian Women Refuge) in addition there is a service providing 9 units of accommodation (within one building) for single women who present with complex needs, such as rough sleeping, sex working, domestic abuse and or substance misuse. Bidders are required to bid for both the DA refuges and the Complex Women's service. Any bidder that bids for one service only will be disregarded from the tender process. The services will deliver a total of 200 hours of housing related support per week to women across the four DA refuges and one complex women's service. The four refuges will accept both women and children, however support will only be provided to the women. An indicative overall maximum budget has been set at a maximum of PS203,346.00 per annum and PS610,038.00 for the term of 3 years and for 5 years the maximum budget will be PS1,016,730.00 NB The Council is looking for one provider to deliver is looking for a specialist provider who has experience of delivering support to women fleeing DA and also within a refuge setting. Interested providers are invited to submit a tender for one or more of the Lots by submitting a response to the Selection Questionnaire and the relevant Lot specific questionnaires.

Renewal: The duration of the contracts will be for an initial period of three years, with an option to extend for two years on a one plus one basis.

Generic Floating Support

The Authority requires the delivery of a Generic Floating Support based Housing Related Support (HRS) service for vulnerable people who have been or who are homeless or at risk of homelessness including those with an offending background. The service will deliver 740 hours of support per week for people who require support. The age eligibility criteria for the service is for adults who are between age of 18 and 60 years of age. Support will be delivered on a basket of hours approach depending on needs of the individual. This will be a peripatetic service, which provides support to a range of service users within the community. The service is tenure neutral. An indicative overall budget has been set at PS752,380 per annum and PS2,257,140 for the term of 3 years and PS3,761,901 for the term of 5 years. NB The Council is looking for one provider to deliver Generic Floating Support. Interested providers are invited to submit a tender for one or more of the Lots by submitting a response to the Selection Questionnaire, Generic questionnaire and the relevant Lot specific questionnaires as appropriate.

Renewal: The duration of the contracts will be for an initial period of three years, with an option to extend for two years on a one plus one basis.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-029e77
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/003789-2022
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large, SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
£15,238,240 £10M-£100M
Lots Value
£15,100,980 £10M-£100M
Awards Value
Not specified
Contracts Value
£10,178,324 £10M-£100M

Notice Dates

Publication Date
9 Feb 20224 years ago
Submission Deadline
29 Apr 2021Expired
Future Notice Date
Not specified
Award Date
21 Dec 20214 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active, Unsuccessful
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
LONDON BOROUGH OF BRENT
Contact Name
Ms Phyllis Addo
Contact Email
corporate.procurement@brent.gov.uk
Contact Phone
+44 2089372729

Buyer Location

Locality
WEMBLEY
Postcode
HA9 0FJ
Post Town
Harrow
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI7 Outer London - West and North West
Small Region (ITL 3)
TLI72 Brent
Delivery Location
TLI7 Outer London - West and North West

Local Authority
Brent
Electoral Ward
Wembley Park
Westminster Constituency
Brent West

Supplier Information

Number of Suppliers
4
Supplier Names

DEPAUL

ELDERS VOICE

HESTIA HOUSING AND SUPPORT

LOOK AHEAD HOUSING & CARE

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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                "description": "The Authority requires the delivery of a Generic Floating Support based Housing Related Support (HRS) service for vulnerable people who have been or who are homeless or at risk of homelessness including those with an offending background. The service will deliver 740 hours of support per week for people who require support. The age eligibility criteria for the service is for adults who are between age of 18 and 60 years of age. Support will be delivered on a basket of hours approach depending on needs of the individual. This will be a peripatetic service, which provides support to a range of service users within the community. The service is tenure neutral. An indicative overall budget has been set at PS752,380 per annum and PS2,257,140 for the term of 3 years and PS3,761,901 for the term of 5 years. NB The Council is looking for one provider to deliver Generic Floating Support. Interested providers are invited to submit a tender for one or more of the Lots by submitting a response to the Selection Questionnaire, Generic questionnaire and the relevant Lot specific questionnaires as appropriate.",
                "value": {
                    "amount": 3761901,
                    "currency": "GBP"
                },
                "contractPeriod": {
                    "startDate": "2021-11-01T00:00:00Z"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "The duration of the contracts will be for an initial period of three years, with an option to extend for two years on a one plus one basis."
                },
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "hasOptions": false,
                "status": "cancelled",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Quality",
                            "type": "quality",
                            "description": "50"
                        },
                        {
                            "name": "Social value",
                            "type": "quality",
                            "description": "10"
                        },
                        {
                            "type": "price",
                            "description": "40"
                        }
                    ]
                }
            }
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                "id": "1",
                "additionalClassifications": [
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                        "scheme": "CPV",
                        "id": "85000000",
                        "description": "Health and social work services"
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                ],
                "deliveryAddresses": [
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                        "region": "UKI7"
                    },
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                        "region": "UKI7"
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                        "region": "UKI7"
                    }
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                "relatedLot": "2"
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                        "scheme": "CPV",
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                        "description": "Health and social work services"
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                        "region": "UKI7"
                    },
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                        "region": "UKI7"
                    }
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            },
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                "id": "4",
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                    {
                        "scheme": "CPV",
                        "id": "85000000",
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                        "region": "UKI7"
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                        "scheme": "CPV",
                        "id": "85000000",
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                "relatedLot": "5"
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                "id": "6",
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                        "description": "Health and social work services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKI7"
                    },
                    {
                        "region": "UKI7"
                    }
                ],
                "relatedLot": "6"
            },
            {
                "id": "7",
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                    {
                        "scheme": "CPV",
                        "id": "85000000",
                        "description": "Health and social work services"
                    }
                ],
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                    {
                        "region": "UKI7"
                    },
                    {
                        "region": "UKI7"
                    }
                ],
                "relatedLot": "7"
            }
        ],
        "submissionMethod": [
            "electronicSubmission"
        ],
        "submissionMethodDetails": "https://procontract.due-north.com/Advert/Index?advertId=779e7418-6682-eb11-810b-005056b64545",
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "tenderPeriod": {
            "endDate": "2021-04-29T12:00:00+01:00"
        },
        "submissionTerms": {
            "languages": [
                "en"
            ]
        },
        "awardPeriod": {
            "startDate": "2021-04-29T12:00:00+01:00"
        },
        "bidOpening": {
            "date": "2021-04-29T12:00:00+01:00"
        },
        "hasRecurrence": true
    },
    "parties": [
        {
            "id": "GB-FTS-3165",
            "name": "London Borough of Brent",
            "identifier": {
                "legalName": "London Borough of Brent"
            },
            "address": {
                "streetAddress": "Brent Civic Centre, Engineers Way",
                "locality": "Wembley",
                "region": "UKI3",
                "postalCode": "HA9 0FJ",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Ms Phyllis Addo",
                "telephone": "+44 2089372729",
                "email": "corporate.procurement@brent.gov.uk",
                "url": "https://procontract.due-north.com/Advert/Index?advertId=779e7418-6682-eb11-810b-005056b64545"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "http://www.brent.gov.uk/",
                "buyerProfile": "http://www.brent.gov.uk/",
                "classifications": [
                    {
                        "scheme": "TED_CA_TYPE",
                        "id": "REGIONAL_AUTHORITY",
                        "description": "Regional or local authority"
                    },
                    {
                        "scheme": "COFOG",
                        "id": "01",
                        "description": "General public services"
                    }
                ]
            }
        },
        {
            "id": "GB-FTS-9850",
            "name": "High Court of England and Wales",
            "identifier": {
                "legalName": "High Court of England and Wales"
            },
            "address": {
                "streetAddress": "Royal Corts of Justice",
                "locality": "London",
                "postalCode": "HA9 0FJ",
                "countryName": "United Kingdom"
            },
            "roles": [
                "reviewBody"
            ]
        },
        {
            "id": "GB-FTS-9851",
            "name": "Yasi Siamaki",
            "identifier": {
                "legalName": "Yasi Siamaki"
            },
            "address": {
                "streetAddress": "Brent Civic Centre",
                "locality": "Engineers Way",
                "postalCode": "HA9 0FJ",
                "countryName": "United Kingdom"
            },
            "roles": [
                "mediationBody"
            ]
        },
        {
            "id": "GB-FTS-43817",
            "name": "Look Ahead Housing & Care Ltd",
            "identifier": {
                "legalName": "Look Ahead Housing & Care Ltd"
            },
            "address": {
                "streetAddress": "Kings Buildings 16 Smith Square",
                "locality": "London",
                "region": "UKI7",
                "postalCode": "SW1P 3HQ",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "large"
            }
        },
        {
            "id": "GB-FTS-43818",
            "name": "Hestia Housing and Support",
            "identifier": {
                "legalName": "Hestia Housing and Support"
            },
            "address": {
                "streetAddress": "Maya House 2nd Floor, 134-138 Borough High Street",
                "locality": "London",
                "region": "UKI7",
                "postalCode": "SE1 1LB",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "large"
            }
        },
        {
            "id": "GB-FTS-43819",
            "name": "Elders Voice",
            "identifier": {
                "legalName": "Elders Voice"
            },
            "address": {
                "streetAddress": "181 Mortimer Rd",
                "locality": "London",
                "region": "UKI",
                "postalCode": "NW10 5TN",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "sme"
            }
        },
        {
            "id": "GB-FTS-43820",
            "name": "Depaul UK",
            "identifier": {
                "legalName": "Depaul UK"
            },
            "address": {
                "streetAddress": "Sherborne House, 34 Decima Street",
                "locality": "London",
                "region": "UKI",
                "postalCode": "SE1 4QQ",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "large"
            }
        },
        {
            "id": "GB-FTS-43821",
            "name": "Hestia Housing and Support",
            "identifier": {
                "legalName": "Hestia Housing and Support"
            },
            "address": {
                "streetAddress": "Maya House 1st & 2nd Floors 134 - 138 Borough High Street",
                "locality": "London",
                "region": "UKI",
                "postalCode": "SE1 1LB",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "large"
            }
        },
        {
            "id": "GB-FTS-43822",
            "name": "High Court of England and Wales",
            "identifier": {
                "legalName": "High Court of England and Wales"
            },
            "address": {
                "streetAddress": "Royal Court of Justice",
                "locality": "London",
                "postalCode": "WC2A 2LL",
                "countryName": "United Kingdom"
            },
            "roles": [
                "reviewBody"
            ]
        }
    ],
    "buyer": {
        "id": "GB-FTS-3165",
        "name": "London Borough of Brent"
    },
    "language": "en",
    "awards": [
        {
            "id": "003789-2022-1",
            "relatedLots": [
                "1"
            ],
            "title": "Older People Floating Support Service",
            "status": "unsuccessful",
            "statusDetails": "unsuccessful"
        },
        {
            "id": "003789-2022-2",
            "relatedLots": [
                "2"
            ],
            "title": "Homelessness and Ex offender service",
            "status": "active",
            "suppliers": [
                {
                    "id": "GB-FTS-43817",
                    "name": "Look Ahead Housing & Care Ltd"
                }
            ]
        },
        {
            "id": "003789-2022-3",
            "relatedLots": [
                "3"
            ],
            "title": "Mental Health Service",
            "status": "active",
            "suppliers": [
                {
                    "id": "GB-FTS-43818",
                    "name": "Hestia Housing and Support"
                }
            ]
        },
        {
            "id": "003789-2022-4",
            "relatedLots": [
                "4"
            ],
            "title": "Handy Person Service",
            "status": "active",
            "suppliers": [
                {
                    "id": "GB-FTS-43819",
                    "name": "Elders Voice"
                }
            ]
        },
        {
            "id": "003789-2022-5",
            "relatedLots": [
                "5"
            ],
            "title": "Young Person Service (18- 21) and Crash pads",
            "status": "active",
            "suppliers": [
                {
                    "id": "GB-FTS-43820",
                    "name": "Depaul UK"
                }
            ]
        },
        {
            "id": "003789-2022-6",
            "relatedLots": [
                "6"
            ],
            "title": "Domestic Abuse and Complex Women's Service",
            "status": "active",
            "suppliers": [
                {
                    "id": "GB-FTS-43821",
                    "name": "Hestia Housing and Support"
                }
            ]
        },
        {
            "id": "003789-2022-7",
            "relatedLots": [
                "7"
            ],
            "title": "Generic Floating Support Service",
            "status": "unsuccessful",
            "statusDetails": "unsuccessful"
        }
    ],
    "contracts": [
        {
            "id": "003789-2022-2",
            "awardID": "003789-2022-2",
            "title": "Homelessness and Ex offender service",
            "status": "active",
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                "amount": 5421342.08,
                "currency": "GBP"
            },
            "dateSigned": "2021-12-21T00:00:00Z"
        },
        {
            "id": "003789-2022-3",
            "awardID": "003789-2022-3",
            "title": "Mental Health Service",
            "status": "active",
            "value": {
                "amount": 1495257.5,
                "currency": "GBP"
            },
            "dateSigned": "2021-12-21T00:00:00Z"
        },
        {
            "id": "003789-2022-4",
            "awardID": "003789-2022-4",
            "title": "Handy Person Service",
            "status": "active",
            "value": {
                "amount": 658335,
                "currency": "GBP"
            },
            "dateSigned": "2021-12-22T00:00:00Z"
        },
        {
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            "awardID": "003789-2022-5",
            "title": "Young Person Service (18- 21) and Crash pads",
            "status": "active",
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                "amount": 1651685,
                "currency": "GBP"
            },
            "dateSigned": "2021-12-22T00:00:00Z"
        },
        {
            "id": "003789-2022-6",
            "awardID": "003789-2022-6",
            "title": "Domestic Abuse and Complex Women's Service",
            "status": "active",
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                "amount": 951705,
                "currency": "GBP"
            },
            "dateSigned": "2021-12-22T00:00:00Z"
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    ],
    "bids": {
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                "measure": "bids",
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            },
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                "measure": "smeBids",
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                "id": "3",
                "measure": "foreignBidsFromEU",
                "relatedLot": "2",
                "value": 0
            },
            {
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                "measure": "foreignBidsFromEU",
                "relatedLot": "3",
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            },
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                "measure": "foreignBidsFromEU",
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                "measure": "foreignBidsFromNonEU",
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}