Planning

Provision of a range of telecare and community alarm services

LONDON BOROUGH OF WALTHAM FOREST

This public procurement record has 1 release in its history.

Planning

06 Apr 2021 at 12:27

Summary of the contracting process

The London Borough of Waltham Forest is in the planning stage of a procurement process for the "Provision of a range of telecare and community alarm services," focusing on the health and social work services industry. This procurement, designated under tender ID DN536271, is aimed at understanding market options and capacity for various telecare services and telehealth solutions. Key dates include the future notice anticipated on 31 December 2021, although specific deadlines are yet to be confirmed. The services sought include 24-hour monitoring, emergency responder deployment, and options for integrating telehealth technologies in the community.

This tender presents significant opportunities for businesses in health technology, alarm services, and telecommunications. Companies with expertise in digital monitoring solutions, installation and repair services, and user training will find this an attractive proposition. Additionally, businesses that can transition analogue services to digital platforms or offer innovative care solutions that integrate telecare with remote health monitoring will be particularly well-positioned to compete for this contract in the evolving market of assistive technologies.

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Notice Title

Provision of a range of telecare and community alarm services

Notice Description

Procurement Notice for Expressions of Interest London Borough of Waltham Forest are seeking to determine market options for the provision of a range of telecare and community alarm services. We are also seeking to determine the market capacity for telehealth options. Providers from across the market are invited to submit details on what they are able to provide in this sector. The range of services that we are reviewing are as follows: Required Services (1) * 24 hour Alarm and telecare monitoring * Provision and deployment of emergency responders to avoid emergency service call-outs Optional elements (1) * Alarm and telecare equipment installation and repair * Service user training and support on the use of alarms and telecare equipment * Assessment of service users, and effective determination of alarm and telecare equipment needs as a result of that assessment * The capacity to distinguish an alert due to someone locked out of their home vs other reasons for an alert being raised, and the ability to respond to lockouts in a cost effective and appropriate manner Providers are also asked to indicate what experience and capacity they have for transitioning telecare and alarm services from an analogue to a digital platform, including retrofitting equipment for existing service users that are currently on an analogue system Providers are asked to indicate over what timeframe they would be confident that they could mobile a service and transition 1500 service users onto that service with an estimated 50% of service users having a community alarm only, and 50% having both an alarm and some form of telecare. Required Services (2) * The Council and the CCG are jointly investigating options for remote monitoring of vital signs for individuals in the community with chronic respiratory needs. We are seeking to understand the availability of digital wearable solutions and other automated devices that can achieve the following: o Measurement of key vital signs including blood oxygen levels, pulse, blood pressure and weight o Have the capacity to automatically transmit results to a remote monitoring system, with either minimal or zero service user intervention o Capacity for home installation, and solutions for homes that are not digitally enabled, such as lack of broadband o Ability to interact with Community NHS information systems (Rio) Optional elements (2) * The potential to incorporate additional solutions for other care related key measurables such as falls, sleep monitoring and the capacity for integration with social engagement and social interaction devices * Ability to interact with primary care information systems (EMIS and System One) Broadly, the Council is keen to understand market options for Telehealth solutions that have the capacity to integrate with telecare in order to provide seamless and comprehensive assistive technology solutions to an individual's health and social care needs

Lot Information

Lot 1

Procurement Notice for Expressions of Interest London Borough of Waltham Forest are seeking to determine market options for the provision of a range of telecare and community alarm services. We are also seeking to determine the market capacity for telehealth options. Providers from across the market are invited to submit details on what they are able to provide in this sector. The range of services that we are reviewing are as follows: Required Services (1) * 24 hour Alarm and telecare monitoring * Provision and deployment of emergency responders to avoid emergency service call-outs Optional elements (1) * Alarm and telecare equipment installation and repair * Service user training and support on the use of alarms and telecare equipment * Assessment of service users, and effective determination of alarm and telecare equipment needs as a result of that assessment * The capacity to distinguish an alert due to someone locked out of their home vs other reasons for an alert being raised, and the ability to respond to lockouts in a cost effective and appropriate manner Providers are also asked to indicate what experience and capacity they have for transitioning telecare and alarm services from an analogue to a digital platform, including retrofitting equipment for existing service users that are currently on an analogue system Providers are asked to indicate over what timeframe they would be confident that they could mobile a service and transition 1500 service users onto that service with an estimated 50% of service users having a community alarm only, and 50% having both an alarm and some form of telecare. Required Services (2) * The Council and the CCG are jointly investigating options for remote monitoring of vital signs for individuals in the community with chronic respiratory needs. We are seeking to understand the availability of digital wearable solutions and other automated devices that can achieve the following: o Measurement of key vital signs including blood oxygen levels, pulse, blood pressure and weight o Have the capacity to automatically transmit results to a remote monitoring system, with either minimal or zero service user intervention o Capacity for home installation, and solutions for homes that are not digitally enabled, such as lack of broadband o Ability to interact with Community NHS information systems (Rio) Optional elements (2) * The potential to incorporate additional solutions for other care related key measurables such as falls, sleep monitoring and the capacity for integration with social engagement and social interaction devices * Ability to interact with primary care information systems (EMIS and System One) Broadly, the Council is keen to understand market options for Telehealth solutions that have the capacity to integrate with telecare in order to provide seamless and comprehensive assistive technology solutions to an individual's health and social care needs

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-02a2c4
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/006995-2021
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

85 - Health and social work services


CPV Codes

79000000 - Business services: law, marketing, consulting, recruitment, printing and security

85000000 - Health and social work services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
6 Apr 20214 years ago
Submission Deadline
Not specified
Future Notice Date
31 Dec 2021Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
LONDON BOROUGH OF WALTHAM FOREST
Contact Name
Ms Georgina Asumadu
Contact Email
georgina.asumadu@walthamforest.gov.uk
Contact Phone
+44 2084963000

Buyer Location

Locality
WALTHAMSTOW
Postcode
E17 4JF
Post Town
East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI5 Outer London - East and North East
Small Region (ITL 3)
TLI53 Redbridge and Waltham Forest
Delivery Location
Not specified

Local Authority
Waltham Forest
Electoral Ward
Chapel End
Westminster Constituency
Walthamstow

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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