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Clean Air Zone Technical Delivery and Support Provider

Driver & Vehicle Licencing Agency

This public procurement record has 4 releases in its history.

AwardUpdate

28 May 2025 at 13:42

Award Notice
Award

24 Aug 2021 at 22:44

Award Notice
TenderUpdate

13 Apr 2021 at 22:55

Tender Notice
Tender

09 Apr 2021 at 22:55

Tender Notice
Summary of the contracting process

The Driver & Vehicle Licencing Agency (DVLA), based in Swansea, United Kingdom, has been actively engaged in the procurement process for a Clean Air Zone (CAZ) Technical Delivery and Support Provider. This process, initiated by tender, falls under the industry category of IT services, emphasizing consulting, software development, Internet, and support. The procurement has reached the award update stage with an active contract currently held by Informed Solution Limited and Informed Solutions Ltd. This contract has a significant value of £22,364,119.38 and commenced on 28th July 2021, running until 27th July 2027. The procurement's scope includes the transition, support, and technical development of a digital solution, among other services, across the UK. The project aims to improve air quality compliance standards across specific zones.

This procurement presents a substantial opportunity for businesses specialising in IT services, particularly those with capabilities in supporting extensive digital solutions and environmental technology. The focus on transitioning digital solutions and enhancing technical delivery may attract IT consultancies and technology providers equipped to manage large-scale service and infrastructure projects. With its open procurement method, the project encourages competition, making it an attractive proposition for small to large enterprise vendors seeking engagement with public sector initiatives. Companies offering innovative solutions in environmental quality management and IT system management could leverage this contract to expand their portfolios and gain significant exposure in the public sector.

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Notice Information

Notice Title

Clean Air Zone Technical Delivery and Support Provider

Notice Description

In February 2016, Defra and DfT established a Joint Air Quality Unit (JAQU) to oversee the delivery of the government's plan for tackling NO2 (Nitrogen Oxide) compliance. A Clean Air Zone (CAZ) defines an area where targeted action is taken to improve air quality and resources are prioritised and coordinated in order to shape the urban environment in a way that delivers improved health benefits and supports economic growth. Clean Air Zones aim to address all sources of pollution, including nitrogen dioxide and particulate matter, and reduce public exposure to them using a range of measures tailored to the location. Clean Air Zones bring together local measures to deliver immediate action to improve air quality and health with support for cities to grow while delivering sustained reductions in pollution and a transition to a low emission economy. Where there are the most persistent pollution problems, this is supported by restrictions to encourage only the cleanest vehicles to operate in the city. Charging Clean Air Zones are being introduced for individual users to pay a charge to drive into, or move within, a designated zone if they are driving a vehicle that does not meet the particular standard in that zone. The CAZ central service being implemented and is made up of a Digital Solution, a customer facing Contact Centre (delivered by DVLA) and Penalties and Enforcements (managed by Local Authorities). With the current contract expiring in 2021, The Secretary of State for Transport requires a supplier to provide a high-quality service to JAQU, Local Authorities, Fleet Operators, Users and all other stakeholders of the CAZ Digital Solution. The scope of the new contract could include but not limited to:- -Transition of the existing digital solution -Support and Maintenance of the digital solution -Technical Delivery -Technical Development -Onboarding of Local Authorities to utilise the CAZ service -Hosting of the central service -Testing -Incident Management -Management Information and Reporting Suppliers can ask any clarification question for a period of 10 working days after the notice has been published.

Lot Information

Lot 1

The scope of the new contract could include:- -Transition of the existing digital solution -Support and Maintenance of the digital solution -Technical Delivery -Technical Development -Onboarding of Local Authorities to utilise the CAZ service -Hosting of the central service -Testing -Incident Management -Management Information and Reporting

Renewal: This contract may be renewed after the intiial period.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-02a4a3
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/028101-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large, SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£22,000,000 £10M-£100M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£37,636,851 £10M-£100M

Notice Dates

Publication Date
28 May 20251 years ago
Submission Deadline
14 May 2021Expired
Future Notice Date
Not specified
Award Date
28 Jul 20215 years ago
Contract Period
28 Jul 2021 - 27 Jul 2027 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Driver & Vehicle Licencing Agency
Additional Buyers

Department for Transport

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SA6 7JL
Postcode Area
Swansea
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL4 Mid and South West Wales
Small Region (ITL 3)
TLL43 Swansea
Delivery Location
Not specified
Local Authority
Swansea
Electoral Ward
Mynydd-bach
Westminster Constituency
Swansea West

Supplier Information

Number of Suppliers
3
Supplier Names

Informed Solution Limited

Informed Solutions Limited

Informed Solutions Ltd

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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