Notice Information
Notice Title
FRAMEWORK-SERVICES-BUSINESS TRAVEL MANAGEMENT
Notice Description
United Utilities (UU) is currently undertaking market research, and as part of a pre-market engagement exercise, would be interested in hearing from suppliers who are able to provide Business Travel Management Services, as outlined within the specification below. UU will then use this information to help determine the overall approach and future strategy in relation to an upcoming tender. Any subsequent procurement will be advertised at a later date via a separate notice.
Lot Information
Lot 1
The requirement is for a single supplier to provide UU with the full list of services outlined below 24/7 365 days a year: - * COVID-19 - The Company would like to understand how Covid-19 has impacted the Business Travel market. In particular, whether suppliers have adapted their service offerings to support recent changes, such as an increase in working from home. * Travel - Air, & Other - The provision of tickets for Domestic, European and International travel. Including the facility for reservations, cancellations and amendments. * Accommodation - Provide a cost effective accommodation booking service including the facility for reservations, cancellations and amendments. * Rail (UK/EU) - The provision of cost effective services for rail travel including ticket reservations, cancellations and amendments. * Conference and Event Management - The provision to secure facilities for meetings, events and conferences in the UK. This includes reservations, cancellations and amendments. * Online Platform - Provide an online ordering system/platform which is user-friendly, and has mobile app functionality. This will be the primary ordering point for all services UU requires. * Offline support (outside of normal business hours) - Provision of a dedicated 'offline' team to assist UU employees making bookings, and ad-hoc query support. * Account Managed VIP Service - for UU Directors and members of the Executive Leadership Team. This will require help with complex travel requirements and, provide an overall account managed service to the associated Executive Secretaries. * Payment for Services - The provision of a credit facility to ensure zero cost to the bookers(s) at the point of check-in/check-out. * Strategic Account Management - Provide a designated Account Manager to manage the UU Account, and hold overall responsibility for the successful running of the account whilst providing a single point of contact for the Company. Additional information: There is no specific delivery location for this set of requirements, but the Supplier must be able to provide the services detailed within this document worldwide.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-02a680
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/007951-2021
- Current Stage
- Planning
- All Stages
- Planning
Procurement Classification
- Notice Type
- Planning Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Not Specified
- Procurement Method Details
- Not specified
- Tender Suitability
- Not specified
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
55 - Hotel, restaurant and retail trade services
60 - Transport services (excl. Waste transport)
-
- CPV Codes
55110000 - Hotel accommodation services
55120000 - Hotel meeting and conference services
55130000 - Other hotel services
60210000 - Public transport services by railways
60410000 - Scheduled air transport services
60610000 - Ferry transport services
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 15 Apr 20214 years ago
- Submission Deadline
- Not specified
- Future Notice Date
- 15 Apr 2021Expired
- Award Date
- Not specified
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Planned
- Lots Status
- Planned
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- UNITED UTILITIES WATER LIMITED
- Contact Name
- Emily Maddocks
- Contact Email
- emily.maddocks@uuplc.co.uk
- Contact Phone
- +447 717346756
Buyer Location
- Locality
- WARRINGTON
- Postcode
- WA5 3LP
- Post Town
- Warrington
- Country
- England
-
- Major Region (ITL 1)
- TLD North West (England)
- Basic Region (ITL 2)
- TLD6 Cheshire
- Small Region (ITL 3)
- TLD61 Warrington
- Delivery Location
- TLD North West (England)
-
- Local Authority
- Warrington
- Electoral Ward
- Great Sankey North and Whittle Hall
- Westminster Constituency
- Warrington South
Further Information
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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