Award

DWP Records Management Services

DEPARTMENT FOR WORK AND PENSIONS

This public procurement record has 1 release in its history.

Award

04 Jun 2021 at 21:44

Summary of the contracting process

The Department for Work and Pensions (DWP) initiated a tender for "DWP Records Management Services" on 4th June 2021. This procurement, classified under the services category with a focus on records management (CPV code: 79996100), is located at the Heywood Store in Lancashire. The procurement method employed is an open procedure, and the contract has a total value of £9,400,000, with the award having been signed on 26th May 2021. Currently, the procurement status is marked as complete, following its cancellation.

This tender presents significant opportunities for businesses specialising in records management and related services, such as document management systems, storage services, and archiving. Companies with expertise in file audits, consolidation exercises, and IT systems support would be particularly well-suited to engage with this procurement. Given the scale and complexity of the services required by DWP, suppliers with a strong background in managing large volumes of records and offering user support are encouraged to explore similar opportunities within the public sector to expand their business operations.

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Notice Title

DWP Records Management Services

Notice Description

On-Site Records Management service. The primary business as usual operational elements of the Records Management Requirements are: * Intake & Return of records * Storage of records * Retrieval * Destruction of records * Secure removal of confidential waste * Management and maintenance of Records Management IT system * User support * Provision of Records Management consumables As well as the BAU requirements listed, this contract also includes the requirement for a full File Audit of all records in storage. This will include the validation, reconciliation and consolidation of all Items.

Lot Information

Lot 1

The services require that the supplier is responsible for the provision of a records management service which shall include the requirement to undertake a file audit and consolidation exercise over the contract period to validate the DWP record holdings and manage the space effectively within the Heywood Store. This is to ensure that come the end of the contract term, the boxes DWP plans to transfer to an off-site facility are at the optimum capacity and contents are validated as accurate. DWP currently utilise the O'Neills system as it's records management IT system and the supplier is required to fully manage and maintain the system on behalf of DWP. The supplier is required to provide a help-desk service to answer DWP user's enquiries in relation to the records management IT system and other general service enquiries related to the provision of the services.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-02b8b7
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/012614-2021
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

63 - Supporting and auxiliary transport services; travel agencies services

72 - IT services: consulting, software development, Internet and support

79 - Business services: law, marketing, consulting, recruitment, printing and security

92 - Recreational, cultural and sporting services


CPV Codes

48311100 - Document management system

63121100 - Storage services

72512000 - Document management services

79995100 - Archiving services

79996100 - Records management

92512100 - Archive destruction services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£9,400,000 £1M-£10M

Notice Dates

Publication Date
4 Jun 20214 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
25 May 20214 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT FOR WORK AND PENSIONS
Contact Name
RECORDSMANAGEMENT.HEYWOOD@DWP.GOV.UK
Contact Email
recordsmanagement.heywood@dwp.gov.uk
Contact Phone
+44 2045210262

Buyer Location

Locality
BLACKPOOL
Postcode
FY4 5ES
Post Town
Blackpool
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD4 Lancashire
Small Region (ITL 3)
TLD42 Blackpool
Delivery Location
TLD36 Greater Manchester North West

Local Authority
Blackpool
Electoral Ward
Stanley
Westminster Constituency
Blackpool South

Supplier Information

Number of Suppliers
1
Supplier Name

RESTORE PLC DOCUMENT MANAGEMENT SERVICES DIVISION

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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