(NU/1589 - 22) Digital Support for VOICE at NICA (National Innovation Centre for Ageing)

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        "title": "(NU/1589 - 22) Digital Support for VOICE at NICA (National Innovation Centre for Ageing)",
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            "description": "Business services: law, marketing, consulting, recruitment, printing and security"
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        "description": "VOICE was established by Newcastle University to capture the vast experience and mental capital of the public. The digital platform was launched in Autumn 2016, and has revolutionised the ways in which members of the public can contribute their experience, ideas, insights and vision to benefit research and innovation, especially around ageing and demographic change. The existing VOICE digital platform, www.voice-global.org, has allowed us to significantly scale our activity to better serve the public, as well as offering innovative ways for researchers and businesses to harness the public's ideas and knowledge. We are seeking to appoint a supplier to provide a support and maintenance retainer for 8 days a month, for a total period of 9 months for the platform. The supplier will work alongside an internal development team and will provide dedicated resource for bug fixing live issues, making urgent change requests and CMS support - as well as implementing improvements and developing new functionality. The VOICE team need to have access to a service desk system to report issues with the platform, and each request will be subject to an agreed approach based on urgency and priority.",
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        "reviewDetails": "The University will incorporate a standstill period at the point information on the award of the contract is communicated to tenderers. That notification will provide full information on the award decision. The standstill period, which will be for a minimum of 10 calendar days, provides time for unsuccessful tenderers to challenge the award decision before the contract is entered into. The Public Contracts Regulations 2015 (SI 2015 No 102) provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland) within 30 days of knowledge or constructive knowledge of breach."
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                    "id": "GB-FTS-17041",
                    "name": "Sideshow Ltd"
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            "contactPoint": {
                "name": "Natalie Morton",
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                "email": "Natalie.Morton@ncl.ac.uk"
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