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ICT17037 - Supply of an Externally Hosted Claims Management Solution

Derbyshire County Council

This public procurement record has 1 release in its history.

Award

16 Jun 2021 at 11:02

Award Notice
Summary of the contracting process

The Derbyshire County Council is conducting a procurement process for the "ICT17037 - Supply of an Externally Hosted Claims Management Solution". This tender falls under the category of software and information systems, specifically aimed at enhancing claims management efficiency through an integrated solution. The procurement is currently at the "Award" stage, following an open procedure that allowed for competitive bidding. The contract was signed on 11 March 2021, with a total value of £300,000. The related lot was cancelled, and the tender had an initial advertisement date of 19 October 2020.

This procurement presents a significant opportunity for software and IT service providers, especially those experienced in claims management systems and integration projects. Businesses that specialise in developing robust, user-friendly software with capabilities for secure data handling and workflow automation would be particularly well-suited to compete for this contract. Given that many bids were submitted, including six by SMEs, the competition indicates an active interest in this market, suggesting potential for collaboration or innovation within the sector.

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Notice Information

Notice Title

ICT17037 - Supply of an Externally Hosted Claims Management Solution

Notice Description

The Council is seeking to procure an Externally Hosted Claims Management Solution that will integrate with certain Council systems to ensure full interoperability and achieve greater efficiencies through predefined Workflows. Key Deliverables/Objectives The following key deliverables and objectives are within the scope of this procurement: * The ability to generate, store and manage documentation; * The ability to import data from electronic claim forms; * Record Incidents in addition to claims; * The ability to send sensitive data securely; * Export records or reports various formats; * Full Reserve history; * Full payment/recovery recording; * Comprehensive search function; * Automatic alerts; * Pop up alerts for certain criteria; * The ability to link claims together; * Claims dash board with Workflows; * Time Lag tracking over the lifespan of a claim; * System Administrators able set up permissions and access levels; * System Administrators able to create Workflows; * Functionality to set up multiple Clients; * A comprehensive reporting suite; * The ability to benchmark; * The ability to create a report that can be auto-generated; and * Full Audit Trails of User activity. This Tender is being advertised through OJEU and the notice was submitted on 19th October 2020.

Lot Information

Lot 1

The Council is seeking to procure an Externally Hosted Claims Management Solution that will integrate with certain Council systems to ensure full interoperability and achieve greater efficiencies through predefined Workflows. Key Deliverables/Objectives The following key deliverables and objectives are within the scope of this procurement: * The ability to generate, store and manage documentation; * The ability to import data from electronic claim forms; * Record Incidents in addition to claims; * The ability to send sensitive data securely; * Export records or reports various formats; * Full Reserve history; * Full payment/recovery recording; * Comprehensive search function; * Automatic alerts; * Pop up alerts for certain criteria; * The ability to link claims together; * Claims dash board with Workflows; * Time Lag tracking over the lifespan of a claim; * System Administrators able set up permissions and access levels; * System Administrators able to create Workflows; * Functionality to set up multiple Clients; * A comprehensive reporting suite; * The ability to benchmark; * The ability to create a report that can be auto-generated; and * Full Audit Trails of User activity. This Tender is being advertised through OJEU and the notice was submitted on 19th October 2020.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-02bc7e
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/013579-2021
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£300,000 £100K-£500K

Notice Dates

Publication Date
16 Jun 20215 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
11 Mar 20215 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Derbyshire County Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MATLOCK
Postcode
DE4 3AG
Postcode Area
Derby
Country
England
Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF1 Derbyshire and Nottinghamshire
Small Region (ITL 3)
TLF13 South and West Derbyshire
Delivery Location
Not specified
Local Authority
Derbyshire Dales
Electoral Ward
Matlock West
Westminster Constituency
Derbyshire Dales

Supplier Information

Number of Suppliers
1
Supplier Name

Alphatec Software Ltd

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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