Proc 645 Digital Interviewing

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    "date": "2022-03-30T13:13:05+01:00",
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    "tender": {
        "id": "C20887 (Proc 645)",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
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        "title": "Proc 645 Digital Interviewing",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "72232000",
            "description": "Development of transaction processing and custom software"
        },
        "mainProcurementCategory": "services",
        "description": "The Authority has undertaken this tender exercise to appoint suitably capable and experienced provider of a Digital Interviewing solution. It has utilised the Restricted Procedure, a multi-stage procurement process intended to short list qualified bidders, who where in turn invited to tender for the contract opportunity.",
        "value": {
            "amount": 2500000,
            "currency": "GBP"
        },
        "lots": [
            {
                "id": "1",
                "description": "igital Interviewing is used by the Home Office Visas & Immigration Directorate to gather additional information to support a visa application or asylum claim. Interviews are currently carried out in-person and as remote interviews (via telephone or video links). Other areas of the Home Office also use interviewing to different extents. This notice relates specifically to delivering a continuous operational service for Asylum and V&C Operations from January 2022 to 2023. The core components of the project include: * Digital Audio Recording Software; Capture the audio from all participants whether they are present in the host room or joining remotely via MS Teams. It will allow control of the audio (e.g. pause) during the interview and will link to the Interview Record Forms software. * Interview Records Software: Capture typed information during the interview in relation to the interview including information about the interview, the participants and the questions, statements and response made during the interview. * Cloud Hosted Storage: The audio record and the interview record forms will be saved and stored to cloud-hosted storage on completion of the interview or, if offline, when later connected to the network * Management Information: The solution must provide reports of all digital interviews undertaken with filtering and sorting by all metadata data captured during interviewing and any automatically applied grouped by business area/team responsible. * RBAC: The solution shall have Role-based User Access Control which will allow specific user roles to be defined - each with a specific set of permissions within the system * Auto Transcription: Provision of automated transcripts from the recorded interview audio including all audio spoken during the interview in the English language only.",
                "value": {
                    "amount": 2500000,
                    "currency": "GBP"
                },
                "contractPeriod": {
                    "durationInDays": 1080
                },
                "hasRenewal": false,
                "secondStage": {
                    "minimumCandidates": 4,
                    "maximumCandidates": 4
                },
                "selectionCriteria": {
                    "description": "The ITT Evaluation approach is detailed in the procurement documentation, which will be available to suppliers who express interest as per the process set out above. ITT responses will be evaluated, and the 4 x Bidders with the highest scores will be invited to a final round of Bidder presentations, where an additional 15% of the total evaluation mark is available. Following Bidder presentations, the final combined score will be used to identify the preferred Bidder."
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        "submissionMethod": [
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        "submissionMethodDetails": "https://homeoffice.app.jaggaer.com",
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        "contractTerms": {
            "performanceTerms": "contract performance requirements are set out within the draft contract and relevant schedules. N.B. the draft Contract is based on the Crown Mid-Tier Model contract",
            "hasElectronicOrdering": true,
            "electronicInvoicingPolicy": "allowed",
            "hasElectronicPayment": true
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        "procurementMethod": "selective",
        "procurementMethodDetails": "Restricted procedure",
        "procedure": {
            "isAccelerated": true,
            "acceleratedRationale": "PIN previously published (reference CF-0160200D58000000L5A4EAK1), and the Authority is using electronic tendering via its e-Sourcing portal."
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        "tenderPeriod": {
            "endDate": "2021-06-25T23:59:00+01:00"
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                "durationInDays": 180
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            "contactPoint": {
                "name": "Ben Spencer",
                "email": "benjaminluke.spencer@homeoffice.gov.uk",
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            "contactPoint": {
                "name": "Zobair Mehmood",
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            "name": "Business Systems (UK) Ltd",
            "identifier": {
                "legalName": "Business Systems (UK) Ltd",
                "id": "2199582"
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                "streetAddress": "462 London Road",
                "locality": "Isleworth",
                "region": "UK",
                "postalCode": "TW7 4ED",
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    "language": "en",
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            "title": "Digital Interviewing",
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                "amount": 1861264.68,
                "currency": "GBP"
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            "dateSigned": "2021-12-24T00:00:00Z"
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