Award

EPOS Replacement

LONDON NORTH EASTERN RAILWAY LTD.

This public procurement record has 1 release in its history.

Award

02 Jul 2021 at 10:02

Summary of the contracting process

The procurement process relates to the provision of an Electronic Point of Sale (ePOS) system by London North Eastern Railway Ltd., a key player in the railway services industry based in York, UK. The tender, titled "EPOS Replacement", falls under the main procurement category of goods and is classified under software package and information systems (CPV code 48000000). The procurement method employed is selective, using a negotiated procedure with prior call for competition. The contract was signed on 1st July 2021 and the overall status of the tender process is complete.

This tender offers significant opportunities for businesses specialising in software development and retail technology, particularly for those focusing on ePOS systems. Companies with expertise in delivering seamless customer experiences and robust data management capabilities, including compliance with PCI DSS and GDPR standards, would be well-suited to compete. Participation in such tenders can enhance a company’s reputation and expand its market presence within the railway services sector and beyond.

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Notice Title

EPOS Replacement

Notice Description

Provision of an Electronic Point of Sale (ePOS), to support retail and complimentary sales, in multiple sales locations primarily on train and at stations. It is expected that the system will provide the following functionality: * sale of retail items, inclusive of deals, promotions and discounts; * allow payment through cash, contactless and digital wallets; * provide options for returns and refund; * provide the customer with a receipt printed and/or digital; * Allow the customer to purchase through their own device; * capture all sales and activity data; * provide open API, enabling the exchange of data to LNER reporting servers and integration into third party systems; * meet all compliance and security requirements including, PCI DSS and GDPR; * capture, exchange and/or report inventory data; * Provide reconcilable lodgement functionality; * Capture data on all sales and stock transactions, this to include, type, location, quantity, value, etc.; * support 'at seat' and 'click and collect' functionality. It is a requirement that the solution be intuitive and seamless to the customer and frontline users.

Lot Information

Lot 1

Provision of an Electronic Point of Sale (ePOS), to support retail and complimentary sales, in multiple sales locations primarily on train and at stations.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-02c2b9
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/015173-2021
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Selective
Procurement Method Details
Negotiated procedure with prior call for competition
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
2 Jul 20214 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
30 Jun 20214 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
LONDON NORTH EASTERN RAILWAY LTD.
Contact Name
Not specified
Contact Email
anke.tymens@lner.co.uk
Contact Phone
Not specified

Buyer Location

Locality
YORK
Postcode
N/A
Post Town
Not specified
Country
Not specified

Major Region (ITL 1)
Not specified
Basic Region (ITL 2)
Not specified
Small Region (ITL 3)
Not specified
Delivery Location
Not specified

Local Authority
Not specified
Electoral Ward
Not specified
Westminster Constituency
Not specified

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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