Application Maintenance Support Services

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    "id": "ocds-h6vhtk-02c451-2021-07-06T16:15:03+01:00",
    "date": "2021-07-06T16:15:03+01:00",
    "ocid": "ocds-h6vhtk-02c451",
    "description": "This Contract Award Notice is for the extension into Year 4 of a possible 5 Year contract for both Lots 1 and 2 of the Application Maintenance Support Services. The value of the Year 4 for Lot 1 is PS255,677.08 ex VAT and excludes the values of any Work Order undertaken by the Supplier, as these are unknown at the time of extending. The Year 4 extension for Lot 1 runs from the 20th June 2021 to the 19th June 2022. The value of the Year 4 for Lot 2 is PS2,310,918.62 ex VAT and excludes the values of any Work Order undertaken by the Supplier, as these are unknown at the time of extending. The Year 4 extension for Lot 2 runs from the 10th September 2021 to the 9th September 2022. Work Orders are in compliance to Regulation 72 of the Public Contract Regulations. To view this notice, please click here: https://fca.delta-esourcing.com/delta/viewNotice.html?noticeId=606682162 GO Reference: GO-202176-PRO-18518988",
    "initiationType": "tender",
    "tender": {
        "id": "CON-20-148",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
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        "title": "Application Maintenance Support Services",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "72500000",
            "description": "Computer-related services"
        },
        "mainProcurementCategory": "services",
        "description": "The FCA is extending it's current Application Maintenance Support into Year 4 of the 5 Year terms. The Services include the following, details are: - Support and maintenance of bespoke, COTS (commercial off the shelf products), Cloud Services including SaaS (Software as a Service and PaaS (Platform as a Service; - Resolving software problems that cause the system to be inoperative or to perform incorrectly; - Providing Incident and Problem Management services in relation to the in scope Applications; Implementing improvements and enhancement to the Applications; - Delivering operational change, supporting and accepting changes into the live environment; - Database and Middleware support for some Applications; - Liaison with FCA Business teams to support User Acceptance; - Management of 3rd Party Suppliers as part of the end to end delivery; - AppDev.",
        "lots": [
            {
                "id": "1",
                "title": "Application Maintenance Support Services (Legacy)",
                "description": "This is the Year 4 extension of the Original Contract for Lot 2 of Application Maintenance Support Services. During the original Tender process, which commenced in 2017, the FCA created Lot 1 to reduce the number of legacy estate suppliers to 1. The extension for Lot 1 into Year 4 of a possible 5 Year term will cover the following main activities. Details are: - Support and maintenance of bespoke, COTS (commercial off the shelf products), Cloud Services, including SaaS (Software as a Service) and PaaS (Platform as a Service); - Resolving software problems that cause the system to be inoperative or to perform incorrectly; - Providing Incident and Problem Management services in relation to the in scope Applications; Implementing improvements and enhancement to the Applications; - Delivering operational change, supporting and accepting changes into the live environment; - Database and Middleware support for some Applications; - Liaison with FCA Business teams to support User Acceptance; - Management of 3rd Party Suppliers as part of the end to end delivery. The original estimated value of the upper range for Lot 1 was EUR1,700,000 per annum, over the maximum 5 (five) year term the estimated value in GBP would be PS7,286,689 based on the EUR8,500,000 value. Additional information: This is the contract award for Year 4 of the contract for Lot 1 of Application Maintenance Support Services. The 1st extension option under the Contract.",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Technical",
                            "type": "quality",
                            "description": "85"
                        },
                        {
                            "name": "Price",
                            "type": "cost",
                            "description": "15"
                        }
                    ]
                },
                "hasOptions": true,
                "options": {
                    "description": "The original contract length was for a 3 year initial term plus 2 (two) extension of 12 months. This is the contract award for the 1st extension, so Year 4 of the contract for Lot 1 of Application Maintenance Support Services. Year 1 of Lot 1 of the Contract commenced 20th June 2018. Year 4 of Lot 1 of the Contract will commence on the 20th June 2021"
                },
                "status": "cancelled"
            },
            {
                "id": "2",
                "title": "Application Maintenance Support Services",
                "description": "This is the Year 4 extension of the Original Contract for Lot 2 of Application Maintenance Support Services. The extension for Lot 2 into Year 4 of a possible 5 Year term will cover the following main activities. Details are: - Support and maintenance of bespoke, COTS (commercial off the shelf products), Cloud Services, including SaaS (Software as a Service) and PaaS (Platform as a Service); - Resolving software problems that cause the system to be inoperative or to perform incorrectly; - Providing Incident and Problem Management services in relation to the in scope Applications; Implementing improvements and enhancement to the Applications; - Delivering operational change, supporting and accepting changes into the live environment; - Database and Middleware support for some Applications; - Liaison with FCA Business teams to support User Acceptance; - Management of 3rd Party Suppliers as part of the end to end delivery. The original estimated value of the upper range for Lot 2 was EUR4,000,000 per annum, over the maximum 5 (five) year term the estimated value in GBP would be PS17,145,152 based on the EUR20,000,000 value. Additional information: This is the Contract award for Year 4 of the contract for Lot 1 of Application Maintenance Support Services. The 1st extension option under the Contract.",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Technical",
                            "type": "quality",
                            "description": "35"
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                        {
                            "name": "Price",
                            "type": "cost",
                            "description": "65"
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                "hasOptions": true,
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                    "description": "The original contract length was for a 3 year initial term plus 2 (two) extension of 12 months. This is the contract award for the 1st extension, so Year 4 of the contract for Lot 2 of Application Maintenance Support Services. Year 1 of Lot 2 of the Contract commenced 10th September 2018. Year 4 of Lot 2 of the Contract will commence on the 10th September 2021."
                },
                "status": "cancelled"
            }
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            "awardID": "015583-2021-1",
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