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Application Maintenance Support Services

Financial Conduct Authority

This public procurement record has 1 release in its history.

Award

06 Jul 2021 at 16:15

Award Notice
Summary of the contracting process

The Financial Conduct Authority (FCA) is currently involved in the extension of the Application Maintenance Support Services contract, specifically for Year 4 of a potential 5-year term. This initiative includes two lots, Lot 1 valued at £255,677.08 ex VAT, running from 20th June 2021 to 19th June 2022, and Lot 2 valued at £2,310,918.62 ex VAT with a term from 10th September 2021 to 9th September 2022. The contract has been awarded through a selective procurement method under a restricted procedure, with the industry category classified as computer-related services. The procurement process reached the award stage as of the 6th of July 2021.

This tender presents significant growth opportunities for large and medium-sized firms specialising in application maintenance, software as a service, and related IT support services. Businesses that can effectively manage bespoke software solutions, provide incident management, and liaise with client teams are particularly well-suited to compete for this lucrative contract. Companies with experience in managing third-party suppliers and those offering innovative enhancements to applications may find themselves at a competitive advantage, aligning well with the FCA's objectives for operational change and effective support.

How relevant is this notice?

Notice Information

Notice Title

Application Maintenance Support Services

Notice Description

The FCA is extending it's current Application Maintenance Support into Year 4 of the 5 Year terms. The Services include the following, details are: - Support and maintenance of bespoke, COTS (commercial off the shelf products), Cloud Services including SaaS (Software as a Service and PaaS (Platform as a Service; - Resolving software problems that cause the system to be inoperative or to perform incorrectly; - Providing Incident and Problem Management services in relation to the in scope Applications; Implementing improvements and enhancement to the Applications; - Delivering operational change, supporting and accepting changes into the live environment; - Database and Middleware support for some Applications; - Liaison with FCA Business teams to support User Acceptance; - Management of 3rd Party Suppliers as part of the end to end delivery; - AppDev.

Lot Information

Application Maintenance Support Services (Legacy)

This is the Year 4 extension of the Original Contract for Lot 2 of Application Maintenance Support Services. During the original Tender process, which commenced in 2017, the FCA created Lot 1 to reduce the number of legacy estate suppliers to 1. The extension for Lot 1 into Year 4 of a possible 5 Year term will cover the following main activities. Details are: - Support and maintenance of bespoke, COTS (commercial off the shelf products), Cloud Services, including SaaS (Software as a Service) and PaaS (Platform as a Service); - Resolving software problems that cause the system to be inoperative or to perform incorrectly; - Providing Incident and Problem Management services in relation to the in scope Applications; Implementing improvements and enhancement to the Applications; - Delivering operational change, supporting and accepting changes into the live environment; - Database and Middleware support for some Applications; - Liaison with FCA Business teams to support User Acceptance; - Management of 3rd Party Suppliers as part of the end to end delivery. The original estimated value of the upper range for Lot 1 was EUR1,700,000 per annum, over the maximum 5 (five) year term the estimated value in GBP would be PS7,286,689 based on the EUR8,500,000 value. Additional information: This is the contract award for Year 4 of the contract for Lot 1 of Application Maintenance Support Services. The 1st extension option under the Contract.

Options: The original contract length was for a 3 year initial term plus 2 (two) extension of 12 months. This is the contract award for the 1st extension, so Year 4 of the contract for Lot 1 of Application Maintenance Support Services. Year 1 of Lot 1 of the Contract commenced 20th June 2018. Year 4 of Lot 1 of the Contract will commence on the 20th June 2021

Application Maintenance Support Services

This is the Year 4 extension of the Original Contract for Lot 2 of Application Maintenance Support Services. The extension for Lot 2 into Year 4 of a possible 5 Year term will cover the following main activities. Details are: - Support and maintenance of bespoke, COTS (commercial off the shelf products), Cloud Services, including SaaS (Software as a Service) and PaaS (Platform as a Service); - Resolving software problems that cause the system to be inoperative or to perform incorrectly; - Providing Incident and Problem Management services in relation to the in scope Applications; Implementing improvements and enhancement to the Applications; - Delivering operational change, supporting and accepting changes into the live environment; - Database and Middleware support for some Applications; - Liaison with FCA Business teams to support User Acceptance; - Management of 3rd Party Suppliers as part of the end to end delivery. The original estimated value of the upper range for Lot 2 was EUR4,000,000 per annum, over the maximum 5 (five) year term the estimated value in GBP would be PS17,145,152 based on the EUR20,000,000 value. Additional information: This is the Contract award for Year 4 of the contract for Lot 1 of Application Maintenance Support Services. The 1st extension option under the Contract.

Options: The original contract length was for a 3 year initial term plus 2 (two) extension of 12 months. This is the contract award for the 1st extension, so Year 4 of the contract for Lot 2 of Application Maintenance Support Services. Year 1 of Lot 2 of the Contract commenced 10th September 2018. Year 4 of Lot 2 of the Contract will commence on the 10th September 2021.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-02c451
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/015583-2021
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72500000 - Computer-related services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£2,566,595 £1M-£10M

Notice Dates

Publication Date
6 Jul 20215 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Financial Conduct Authority
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E20 1JN
Postcode Area
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI41 Hackney and Newham
Delivery Location
Not specified
Local Authority
Newham
Electoral Ward
Stratford Olympic Park
Westminster Constituency
Stratford and Bow

Supplier Information

Number of Suppliers
1
Supplier Name

Sopra Steria Limited

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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