Award

Provision of AMEX (American Express) Services

DRIVER & VEHICLE LICENSING AGENCY

This public procurement record has 1 release in its history.

Award

09 Jul 2021 at 14:33

Summary of the contracting process

The Driver & Vehicle Licensing Agency (DVLA) has completed a procurement process for the provision of American Express (AMEX) Services, specifically in the banking and investment services industry. This contract, valued at £3.4 million, was initiated on 9th June 2021 with a duration of five years. The procurement method employed was a limited tendering process, awarded without prior publication due to the specific technical requirements that only AMEX could fulfil, established after conducting market research.

This tender presents significant opportunities for businesses, particularly those that specialise in payment processing and card transaction services, to expand their presence in the public sector. Companies well-suited to compete in similar procurement processes should have experience in managing secure payment systems, particularly with AMEX, as well as the ability to implement robust payment solutions that cater to both online and contact centre transactions. This could lead to fruitful partnerships and long-term contracts within government agencies and other public entities.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Provision of AMEX (American Express) Services

Notice Description

Procurement of AMEX services to accept and process American Express credit card transactions. DVLA requires AMEX to support Electronic Vehicle Licencing (EVL) Web for online transactions and EVL Agent for Contact Centre transactions where the cardholder is not present, these transactions should be authorised and card payments processed. Payments must be processed via 3D Secure Authentication where applicable and payments must be surcharged where applicable.

Lot Information

Lot 1

Procurement of AMEX services to accept and process American Express credit card transactions. DVLA requires AMEX to support Electronic Vehicle Licencing (EVL) Web for online transactions and EVL Agent for Contact Centre transactions where the cardholder is not present, these transactions should be authorised and card payments processed. Payments must be processed via 3D Secure Authentication where applicable and payments must be surcharged where applicable. Additional information: Contract start date 9th June 2021 and will remain in effect for a period of five (5) years ("Initial Term") and shall continue after the Initial Term automatically and indefinitely unless and until terminated by either party giving to the other not less than one hundred and eighty (180) days prior written notice of termination so as to terminate at any time on or after the end of the Initial Term, or otherwise in accordance with the terms of this Agreement. Contract value and duration PS3.4 million over 5 years.

Options: Contract start date 9th June 2021 and will remain in effect for a period of five (5) years ("Initial Term") and shall continue after the Initial Term automatically and indefinitely unless and until terminated by either party giving to the other not less than one hundred and eighty (180) days prior written notice of termination so as to terminate at any time on or after the end of the Initial Term, or otherwise in accordance with the terms of this Agreement. Contract value and duration PS3.4 million over 5 years.

Procurement Information

The requirement for this can only be delivered through Amex as a sole supplier chosen after market research was conducted. Only Amex can supply an Amex link.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-02c664
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/016114-2021
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

66 - Financial and insurance services


CPV Codes

66100000 - Banking and investment services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£3,400,000 £1M-£10M

Notice Dates

Publication Date
9 Jul 20214 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
8 Jun 20214 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
DRIVER & VEHICLE LICENSING AGENCY
Contact Name
Patience Arinaitwe
Contact Email
patience.arinaitwe@dvla.gov.uk
Contact Phone
+44 1792783851

Buyer Location

Locality
SWANSEA
Postcode
SA6 7JL
Post Town
Swansea
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL4 Mid and South West Wales
Small Region (ITL 3)
TLL43 Swansea
Delivery Location
Not specified

Local Authority
Swansea
Electoral Ward
Mynydd-bach
Westminster Constituency
Swansea West

Supplier Information

Number of Suppliers
1
Supplier Name

AMERICAN EXPRESS PAYMENT SERVICES

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-02c664-2021-07-09T15:33:13+01:00",
    "date": "2021-07-09T15:33:13+01:00",
    "ocid": "ocds-h6vhtk-02c664",
    "initiationType": "tender",
    "tender": {
        "id": "ocds-h6vhtk-02c664",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "Provision of AMEX (American Express) Services",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "66100000",
            "description": "Banking and investment services"
        },
        "mainProcurementCategory": "services",
        "description": "Procurement of AMEX services to accept and process American Express credit card transactions. DVLA requires AMEX to support Electronic Vehicle Licencing (EVL) Web for online transactions and EVL Agent for Contact Centre transactions where the cardholder is not present, these transactions should be authorised and card payments processed. Payments must be processed via 3D Secure Authentication where applicable and payments must be surcharged where applicable.",
        "lots": [
            {
                "id": "1",
                "description": "Procurement of AMEX services to accept and process American Express credit card transactions. DVLA requires AMEX to support Electronic Vehicle Licencing (EVL) Web for online transactions and EVL Agent for Contact Centre transactions where the cardholder is not present, these transactions should be authorised and card payments processed. Payments must be processed via 3D Secure Authentication where applicable and payments must be surcharged where applicable. Additional information: Contract start date 9th June 2021 and will remain in effect for a period of five (5) years (\"Initial Term\") and shall continue after the Initial Term automatically and indefinitely unless and until terminated by either party giving to the other not less than one hundred and eighty (180) days prior written notice of termination so as to terminate at any time on or after the end of the Initial Term, or otherwise in accordance with the terms of this Agreement. Contract value and duration PS3.4 million over 5 years.",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Price",
                            "type": "cost",
                            "description": "30%"
                        },
                        {
                            "name": "Quality",
                            "type": "cost",
                            "description": "70%"
                        }
                    ]
                },
                "hasOptions": true,
                "options": {
                    "description": "Contract start date 9th June 2021 and will remain in effect for a period of five (5) years (\"Initial Term\") and shall continue after the Initial Term automatically and indefinitely unless and until terminated by either party giving to the other not less than one hundred and eighty (180) days prior written notice of termination so as to terminate at any time on or after the end of the Initial Term, or otherwise in accordance with the terms of this Agreement. Contract value and duration PS3.4 million over 5 years."
                },
                "status": "cancelled"
            }
        ],
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "66100000",
                        "description": "Banking and investment services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UK"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "procurementMethod": "limited",
        "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
        "procurementMethodRationaleClassifications": [
            {
                "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
                "id": "D_TECHNICAL",
                "description": "The works, supplies or services can be provided only by a particular economic operator due to absence of competition for technical reasons"
            }
        ],
        "procurementMethodRationale": "The requirement for this can only be delivered through Amex as a sole supplier chosen after market research was conducted. Only Amex can supply an Amex link."
    },
    "awards": [
        {
            "id": "016114-2021-1",
            "relatedLots": [
                "1"
            ],
            "status": "active",
            "suppliers": [
                {
                    "id": "GB-FTS-22072",
                    "name": "American Express Payment Services Limited"
                }
            ]
        }
    ],
    "parties": [
        {
            "id": "GB-FTS-6041",
            "name": "Driver & Vehicle Licensing Agency",
            "identifier": {
                "legalName": "Driver & Vehicle Licensing Agency"
            },
            "address": {
                "streetAddress": "Longview Road,Clase",
                "locality": "SWANSEA",
                "region": "UK",
                "postalCode": "SA67JL",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Patience Arinaitwe",
                "telephone": "+44 1792783851",
                "email": "patience.arinaitwe@dvla.gov.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://www.dvla.gov.uk",
                "classifications": [
                    {
                        "scheme": "TED_CA_TYPE",
                        "id": "NATIONAL_AGENCY",
                        "description": "National or federal agency/office"
                    },
                    {
                        "scheme": "COFOG",
                        "id": "01",
                        "description": "General public services"
                    }
                ]
            }
        },
        {
            "id": "GB-FTS-22072",
            "name": "American Express Payment Services Limited",
            "identifier": {
                "legalName": "American Express Payment Services Limited"
            },
            "address": {
                "streetAddress": "Belgrave House, 76 Buckingham Palace Road",
                "locality": "London",
                "region": "UK",
                "postalCode": "SW1W 9AX",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "large"
            }
        },
        {
            "id": "GB-FTS-6245",
            "name": "DVLA",
            "identifier": {
                "legalName": "DVLA"
            },
            "address": {
                "locality": "Swansea",
                "countryName": "United Kingdom"
            },
            "roles": [
                "reviewBody"
            ]
        }
    ],
    "buyer": {
        "id": "GB-FTS-6041",
        "name": "Driver & Vehicle Licensing Agency"
    },
    "contracts": [
        {
            "id": "016114-2021-1",
            "awardID": "016114-2021-1",
            "status": "active",
            "value": {
                "amount": 3400000,
                "currency": "GBP"
            },
            "dateSigned": "2021-06-09T00:00:00+01:00"
        }
    ],
    "bids": {
        "statistics": [
            {
                "id": "1",
                "measure": "bids",
                "relatedLot": "1",
                "value": 1
            }
        ]
    },
    "language": "en"
}