Award

Open Age Older People's Preventative Services

WESTMINSTER CITY COUNCIL

This public procurement record has 1 release in its history.

Award

20 Jul 2021 at 21:45

Summary of the contracting process

The procurement process involves the Integrated Commissioning Department of the Royal Borough of Kensington and Chelsea and the City of Westminster, which has awarded contracts to Open Age for the provision of Older People's Preventative Services. This is part of services aimed at maintaining the health and independence of older residents within these locations. The contracts are active and stem from a limited procurement method, bypassing a prior call for competition. The contracts have an initial term of 18 months, effective from 19 July 2021, with a potential extension of 6 months, indicating a structured timeline to refine service delivery in response to pandemic-related challenges.

This tender offers significant opportunities for businesses specialising in community health and social services, particularly those focused on older adult care and preventative health measures. Companies that can provide innovative, accessible services, including face-to-face and remote activities, would be well-suited to compete in future procurement exercises. As the contract period allows for a redesign of services, businesses that can adapt to the evolving needs of older populations and integrate effectively with health and social care partners may find strategic advantages in upcoming contracts within these boroughs.

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Notice Title

Open Age Older People's Preventative Services

Notice Description

The Integrated Commissioning Department of the Royal Borough of Kensington and Chelsea and the City of Westminster (the Authorities) have awarded two contracts to Open Age for the provision of a Bi-borough Older People's Preventative Service. The first contract will cover services delivered within the City of Westminster and the second will cover services delivered within Kensington & Chelsea.

Lot Information

Lot 1

The main outcomes for the bi-borough preventive service are to: - Keep older residents healthy and independent - Reduce loneliness and isolation - Deliver services in a way to suit resident needs - Ensure quality - Meet increasingly complex needs Open Age will deliver on the objectives and outcomes outlined above through the provision of a broad range of high-quality group activities. These will be positioned at the early stages of prevention and aimed at those older people who do not currently have high levels of health or care needs, or significant cognitive decline. Activities will be required to be easily accessible to all through a combination of dedicated older people's spaces, operate in a wide variety of community settings, and offer a remote (telephone and on-line) delivery strand. Open Age will also provide support to target harder to reach groups or those who may need additional support to access the service. Open Age will work with Health, Social Care, voluntary sector providers and other partners to ensure easy referral routes into and out of the service. Each contract will be for an initial period of 18 months, with the option to extend for a further 6 month period. During this term, services will be redesigned following significant changes caused by the pandemic, and a competitive procurement exercise will be undertaken for future service provision which continues to meet the needs of residents.

Options: Each contracting Authority at its absolute discretion can extend the contract period from 18 months for a further period of 6 months. The maximum contract term is two (2) years. The contract value includes the 6 month extension option across both Westminster City Council and The Royal Borough of Kensington & Chelsea.

Procurement Information

A service review was carried out in 2019 with the intention to conduct a procurement exercise for services commencing 1st April 2021. These services required Open Age to deliver a range of face to face services in addition to a tele-befriending service, however due to restrictions imposed by the pandemic these were no longer suitable options. Instead commissioners worked with Open Age to develop a hybrid model to ensure continuity of services within government guidelines. There were also capacity issues with a number of providers likely to bid. Continuing with a procurement exercise would have put increased pressure on a number of local providers when responding to the pandemic and a procurement exercise. During this extension period, commissioners will work to understand the lessons learned from the pandemic, and how newly commissioned services can continue to reduce health inequalities accentuated by the pandemic and associated lockdowns, and demand on ASC and PH services. The intention is to update the service review previously completed and redesign services across the Older People's Preventative portfolio. Findings from this exercise will inform the procurement strategy and approach taken to reprocuring older people's preventative services within The Royal Borough of Kensington & Chelsea and the City of Westminster in the most streamlined and cost effective way. The updated service review will consider various options for service design such as borough-specific models, bi-borough models, targeted vs more generic models, and the integration of services across the Older People's Preventative portfolio. Following this a competitive procurement exercise will be carried out.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-02ca5e
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/017136-2021
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

98 - Other community, social and personal services


CPV Codes

85144000 - Residential health facilities services

98330000 - Physical well-being services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£1,133,898 £1M-£10M

Notice Dates

Publication Date
20 Jul 20214 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
18 Jul 20214 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
WESTMINSTER CITY COUNCIL
Additional Buyers

THE ROYAL BOROUGH OF KENSINGTON AND CHELSEA

Contact Name
Not specified
Contact Email
tenders@westminster.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
SW1E 6QP
Post Town
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI33 Kensington & Chelsea and Hammersmith & Fulham
Delivery Location
TLI London

Local Authority
Kensington and Chelsea
Electoral Ward
Campden
Westminster Constituency
Kensington and Bayswater

Supplier Information

Number of Suppliers
1
Supplier Name

OPEN AGE

Open Contracting Data Standard (OCDS)

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