Planning

Defence Soft FM

MINISTRY OF DEFENCE

  • Contract Timeline

    Publication Date

    5th September 2024 12:58:21 PM

  • Contract Summary

    Management services; Catering services; Retail & Leisure Services; Helpdesk Services; Mess Accommodation Services; Cleaning Services; Waste management services; Support services; Stores and armouries; as well as other required FM services. Additional information: The provision of quality Defence Soft Facilities Management services to the Defence community is a key enabler of supporting operational capability and supporting the health, well-being, satisfaction and motivation of Service personnel. This notice is to provide information on the procurement of Soft Facilities Management for UK based Armed Forces and associated enabling organisations. The contracts which currently deliver these services are known as HESTIA. HESTIA is delivered through a core set of standardised Soft FM services to the UK Defence Estate through 7 regional contracts. Defence Soft FM will build on the successes of HESTIA to deliver quality and consistent replacement Soft FM contracts which demonstrate Value for Money (VFM) and affordability, whilst meeting current and future requirements. The contracts will also seek opportunities to enhance the “Lived Experience” for the Defence community by incorporating/addressing the opportunities for improvement identified throughout the life of the current contracts and in consultation with our customers. Defence Soft FM contributes to DIO’s commitment to deliver key Defence tasks by ensuring that Defence continues to Mobilise, Modernise and Transform. The estimated contract values provided are reflective of 84 month contracts. There may be the possibility of further option years.

  • Contract Details

    Open Contracting ID

    ocds-h6vhtk-02cd48

    Publication Source

    Find a Tender Service

    Procurement Stage

    Planning

    Procurement Method

    N/A

    Procurement Method Details

    N/A

    Procurement Category

    Services

    Tender Suitability

    Framework / DPS

  • Contract Classification

    CPV Code(s)

    50000000
    55110000
    55900000
    79993100
    90500000
    90911000
    98311100
    98393000

    CPV Division(s)

    50 - Repair and maintenance services
    55 - Hotel, restaurant and retail trade services
    79 - Business services: law, marketing, consulting, recruitment, printing and security
    90 - Sewage-, refuse-, cleaning-, and environmental services
    98 - Other community, social and personal services

  • Awarding Authority

    MINISTRY OF DEFENCE

    Buyer Name

    Attn: Karen Morgan

    Buyer Email

    DIOComrcl-SFMFP@mod.gov.uk

    Buyer Phone

    Buyer Address

    DIO Headquarters, Whittington, St George's House

    Lichfield

    WS14 9PY

    United Kingdom


TenderUpdate

Defence Soft FM

MINISTRY OF DEFENCE

  • Contract Timeline

    Publication Date

    30th April 2024 13:46:30 PM

  • Contract Summary

    Management services; Catering services; Retail & Leisure Services; Helpdesk Services; Mess Accommodation Services; Cleaning Services; Waste management services; Support services; Stores and armouries; as well as other required FM services.

  • Contract Details

    Open Contracting ID

    ocds-h6vhtk-02cd48

    Publication Source

    Find a Tender Service

    Procurement Stage

    TenderUpdate

    Procurement Method

    N/A

    Procurement Method Details

    N/A

    Procurement Category

    Services

    Tender Suitability

    Framework / DPS

  • Contract Classification

    CPV Code(s)

    79993100

    CPV Division(s)

    79 - Business services: law, marketing, consulting, recruitment, printing and security

  • Awarding Authority

    MINISTRY OF DEFENCE

    Buyer Name

    Buyer Email

    diocomrcl-sfmfp@mod.gov.uk

    Buyer Phone

    Buyer Address

    Defence Infrastructure Organisation, Kentigern House

    Glasgow

    G2 8EX

    United Kingdom


Tender

Defence Soft FM

MINISTRY OF DEFENCE

  • Contract Timeline

    Publication Date

    20th July 2023 15:20:37 PM

    Tender Deadline

    29th August 2023 11:00:00 AM   Expired

  • Contract Summary

    Management services; Catering services; Retail & Leisure Services; Helpdesk Services; Mess Accommodation Services; Cleaning Services; Waste management services; Support services; Stores and armouries; as well as other required FM services. Quantity or scope: The provision of quality SFM services to the Defence community is a key enabler of supporting operational capability and supporting the health, well-being, satisfaction and motivation of Service personnel. The contracts which currently deliver these services, known as HESTIA, consolidated over 70 Multi-Activity Contracts (MACs) and successfully delivered a core set of standardised SFM services to the UK Defence estate through 7 regional contracts. These contracts are currently due to expire in 2026 and 2027. Defence Soft Facilities Management (DEF SFM) will build on the successes of HESTIA to deliver quality and consistent replacement SFM contracts which demonstrate value for money and affordability, whilst meeting current and future requirements. The contracts will also seek opportunities to enhance the ‘Lived Experience’ for the Defence community by incorporating/addressing the opportunities for improvement identified throughout the life of the current contracts, brought about by changes in MOD policy, and in consultation with our customers. DEF SFM contributes to Defence Infrastructure Organisation’s (DIO) commitment to deliver key Defence services by ensuring that Defence continues to Mobilise, Modernise and Transform. The Defence Infrastructure Organisation is seeking expressions of interest, via the completion of the Pre Qualification Questionnaire (PQQ), from Potential Providers (PPs) for managing and delivering the DEF SFM services detailed in this advert. Further information regarding the scope of the contracts can be found at the Regional Information Booklets (RIBs). To ensure a level of resilience, the Authority intends to impose win restrictions in order to manage market share and support DIO service delivery. This means that a minimum of three Industry Providers will be awarded contracts pursuant to this procurement process. Consequently, the Authority intends to utilise a points-based system to facilitate this objective. The points allocated to each contract is based upon the estimated value of each Lot and aims to ensure that a single Industry Provider will not be awarded contracts which would constitute more than a 50% share of contracts to be awarded pursuant to the DFM SFM Programme. Further information regarding win restrictions is available via the PQQ and associated documentation. The DEF SFM contracts are considered transformational and as such the requirements as set out in the SOR may change during the life of the contract. For example, as detailed as part of early market engagement, there are catering trials currently taking place such as Army EATS. These trials may result in a change in the catering provision required during the life of the DEF SFM contracts. In addition to this it is also possible that some service lines are market tested during the life of the contract, as part of an ongoing Category Management strategy. There is also the possibility that the scope of the contract is increased mid-term due to additional sites being added to the contract or the addition of requirements from PFI contracts that are expiring during the term of the DEF SFM contracts. As part of the PQQ, Potential Providers must confirm acceptance of these points and also their willingness to work in a flexible and collaborative way. Failure to do so will result in the potential providers being excluded from the process. The estimated values provided below include the option years.

  • Contract Details

    Open Contracting ID

    ocds-h6vhtk-02cd48

    Publication Source

    Find a Tender Service

    Procurement Stage

    Tender

    Procurement Method

    Selective

    Procurement Method Details

    Negotiated

    Procurement Category

    Services

    Tender Suitability

    Framework / DPS

  • Contract Classification

    CPV Code(s)

    50000000
    55110000
    55900000
    79993100
    90500000
    90911000
    98311100
    98393000

    CPV Division(s)

    50 - Repair and maintenance services
    55 - Hotel, restaurant and retail trade services
    79 - Business services: law, marketing, consulting, recruitment, printing and security
    90 - Sewage-, refuse-, cleaning-, and environmental services
    98 - Other community, social and personal services

  • Awarding Authority

    MINISTRY OF DEFENCE

    Buyer Name

    Attn: Defence Soft FM Commercial Team

    Buyer Email

    diocomrcl-sfmfp@mod.gov.uk

    Buyer Phone

    Buyer Address

    Defence Infrastructure Organisation, Kentigern House, 65 Brown Street

    Glasgow

    G2 8EX

    United Kingdom


Planning

Defence Soft FM

MINISTRY OF DEFENCE

  • Contract Timeline

    Publication Date

    28th October 2022 09:03:06 AM

  • Contract Summary

    Management services; Catering services; Retail & Leisure Services; Helpdesk Services; Mess Accommodation Services; Cleaning Services; Waste management services; Support services; Stores and armouries; as well as other required FM services. Additional information: The provision of quality Defence Soft Facilities Management services to the Defence community is a key enabler of supporting operational capability and supporting the health, well-being, satisfaction and motivation of Service personnel. This notice is to provide information on the procurement of Soft Facilities Management for UK based Armed Forces and associated enabling organisations. The contracts which currently deliver these services are known as HESTIA. HESTIA is delivered through a core set of standardised Soft FM services to the UK Defence Estate through 7 regional contracts. Defence Soft FM will build on the successes of HESTIA to deliver quality and consistent replacement Soft FM contracts which demonstrate Value for Money (VFM) and affordability, whilst meeting current and future requirements. The contracts will also seek opportunities to enhance the “Lived Experience” for the Defence community by incorporating/addressing the opportunities for improvement identified throughout the life of the current contracts and in consultation with our customers. Defence Soft FM contributes to DIO’s commitment to deliver key Defence tasks by ensuring that Defence continues to Mobilise, Modernise and Transform. A Market Engagement Pack has been produced to provide further project specific information and to seek the views of Industry. The Market Engagement Pack and registration for the first virtual workshop can be requested by sending an e-mail to DIOComrcl-SFMFP@mod.gov.uk no later than Friday 11 November 2022 at 1200 hrs. The first virtual workshop is scheduled for Thursday 17 November 2022 at 1330 hrs - 1600 hrs.

  • Contract Details

    Open Contracting ID

    ocds-h6vhtk-02cd48

    Publication Source

    Find a Tender Service

    Procurement Stage

    Planning

    Procurement Method

    N/A

    Procurement Method Details

    N/A

    Procurement Category

    Services

    Tender Suitability

    Framework / DPS

  • Contract Classification

    CPV Code(s)

    55110000
    79993100

    CPV Division(s)

    55 - Hotel, restaurant and retail trade services
    79 - Business services: law, marketing, consulting, recruitment, printing and security

  • Awarding Authority

    MINISTRY OF DEFENCE

    Buyer Name

    Attn: Powell Steven

    Buyer Email

    DIOComrcl-SFMFP@mod.gov.uk

    Buyer Phone

    Buyer Address

    DIO Headquarters, Whittington, St George's House

    Lichfield

    WS14 9PY

    United Kingdom


TenderUpdate

Defence Soft Facilities Management

MINISTRY OF DEFENCE

  • Contract Timeline

    Publication Date

    22nd September 2021 21:45:02 PM

  • Contract Summary

    Management services; Catering services; Retail & Leisure Services; Helpdesk Services; Mess Accommodation Services; Cleaning Services; Waste management services; Support services; Stores and armouries; as well as other bespoke FM services required by individual TLBs

  • Contract Details

    Open Contracting ID

    ocds-h6vhtk-02cd48

    Publication Source

    Find a Tender Service

    Procurement Stage

    TenderUpdate

    Procurement Method

    N/A

    Procurement Method Details

    N/A

    Procurement Category

    Services

    Tender Suitability

    Framework / DPS

  • Contract Classification

    CPV Code(s)

    79993100

    CPV Division(s)

    79 - Business services: law, marketing, consulting, recruitment, printing and security

  • Awarding Authority

    MINISTRY OF DEFENCE

    Buyer Name

    Matthew Noble

    Buyer Email

    matthew.noble117@mod.gov.uk

    Buyer Phone

    Buyer Address

    Defence Infrastructure Organisation, Delancey Building, Marlborough Lines

    Andover

    SP11 8HJ

    United Kingdom


Planning

Defence Soft Facilities Management

MINISTRY OF DEFENCE

  • Contract Timeline

    Publication Date

    27th July 2021 21:45:06 PM

  • Contract Summary

    Management services; Catering services; Retail & Leisure Services; Helpdesk Services; Mess Accommodation Services; Cleaning Services; Waste management services; Support services; Stores and armouries; as well as other bespoke FM services required by individual TLBs. Additional information: The provision of quality Defence Soft Facilities Management services to the Defence community is a key enabler of supporting operational capability and supporting the health, well-being, satisfaction and motivation of Service personnel. This notice is to provide information on the procurement of Soft Facilities Management for UK based Armed Forces and associated enabling organisations. The contracts which currently deliver these services are known as HESTIA. HESTIA is delivered through a core set of standardised Soft FM services to the UK Defence Estate through 7 regional contracts. Defence Soft FM will build on the successes of HESTIA to deliver quality and consistent replacement Soft FM contracts which demonstrate Value for Money (VFM) and affordability, whilst meeting current and future requirements. The contracts will also seek opportunities to enhance the “Lived Experience” for the Defence community by incorporating/addressing the opportunities for improvement identified throughout the life of the current contracts and in consultation with our customers. Defence Soft FM contributes to DIO’s commitment to deliver key Defence tasks by ensuring that Defence continues to Mobilise, Modernise and Transform. A Market Engagement Pack has been produced to provide further project specific information and to seek the views of Industry. The Market Engagement Pack can be requested by sending an e-mail to Matthew Noble (matthew.noble117@mod.gov.uk) no later than Thursday 19th August 2021 at 1200 hrs.

  • Contract Details

    Open Contracting ID

    ocds-h6vhtk-02cd48

    Publication Source

    Find a Tender Service

    Procurement Stage

    Planning

    Procurement Method

    N/A

    Procurement Method Details

    N/A

    Procurement Category

    Services

    Tender Suitability

    Framework / DPS

  • Contract Classification

    CPV Code(s)

    55110000
    55520000
    79993100
    90500000
    90911000
    98311100
    98393000

    CPV Division(s)

    55 - Hotel, restaurant and retail trade services
    79 - Business services: law, marketing, consulting, recruitment, printing and security
    90 - Sewage-, refuse-, cleaning-, and environmental services
    98 - Other community, social and personal services

  • Awarding Authority

    MINISTRY OF DEFENCE

    Buyer Name

    Attn: Noble Matthew

    Buyer Email

    matthew.noble117@mod.gov.uk

    Buyer Phone

    Buyer Address

    Defence Infrastructure Organisation, Delancey Building, Marlborough Lines

    Andover

    SP11 8HJ

    United Kingdom