Planning

Cash Management Services

UNITED UTILITIES WATER LIMITED

This public procurement record has 1 release in its history.

Planning

31 Aug 2021 at 15:38

Summary of the contracting process

The United Utilities Water Limited is currently in the planning stage of a procurement process for Cash Management Services, focusing on data collection and collation services within the water industry. The anticipated deadline for responses is 24th September 2021, and the project is set to take place in Warrington, UK. Interested suppliers should provide relevant company information, including their cash management systems and monthly transaction volumes, to the United Utilities Regulatory Procurement Team.

This tender presents significant opportunities for businesses that specialise in cash and payment processing, particularly those with experience in managing transactions across diverse payment streams. Companies that offer comprehensive transaction tracing, auditing capabilities, and reconciliation services will be well-positioned to compete. Furthermore, due to the broad scope of services required, businesses from sectors such as financial technology, call centre services, and professional consultancy may find substantial potential for growth through participation in this procurement process.

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Notice Title

Cash Management Services

Notice Description

The Scope of this proposed service contract is to provide a cash and payment processing management service. Facilitating the processing of all electronic bill payments via a cash management system which receives the payment/reconciles information from each payment stream (i.e. BACS, DD call off, Over the counter payments and other payment streams) before transmitting the compiled information back to our corporate billing system via end of day settlement files and production of end of day financial reporting.

Lot Information

Lot 1

The cash management solution would need to provide us with a full audit trail for total traceability of transactions made via each payment stream and provides the facility for our teams to raise queries when addressing customer payment enquires. The scope of the procurement would be to undertake all activities relating to the management of payments made by UUW Customers for their Water and Waste Water charges and payments relating to this service will be used by Domestic customers. The scope of the cash management services would include: - Direct Debit transmission and collection of Direct Debit payments - Receive, bank and allocate all customer payments from any source to the correct customer accounts inc bank over the counter, Post office, Pay zone, BACS and SO, card payments made by debit and credit cards, payments from Debt agencies and Department of Working Pensions - Monitor and reconcile payments - Resolve misallocation / unallocated manual payments which fall out of automated process - Complete cash to bank reconciliation each financial month end - Process refunds - There is a requirement to produce month end financial reports and suspense reports for the payments which can't be allocated automatically and to produce write off reports - Management of bank accounts relating to customers BACS payments, DD payments and manual adjustments inc unpaid cheques, faster payment reversals, chargebacks. - General ledger postings in SAP - Complete reconciliation of cash in transit each half year and year end - Reconcile and control of the Cash Management System - Process and resolve payment enquiries - Remittance processing - Processing cash receipts and Post office water stamps - Taking receipt of cheques, processing via cash mgt system and send for clearing Additional information: **Deadline for Reponses will be 24/09/2021** **Please see attached Appendix K**

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-02db66
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/021495-2021
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

72314000 - Data collection and collation services

79512000 - Call centre

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
31 Aug 20214 years ago
Submission Deadline
Not specified
Future Notice Date
31 Aug 2021Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
UNITED UTILITIES WATER LIMITED
Contact Name
Charlotte Myers
Contact Email
charlotte.myers@uuplc.co.uk
Contact Phone
+44 7900805893

Buyer Location

Locality
WARRINGTON
Postcode
WA5 3LP
Post Town
Warrington
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD6 Cheshire
Small Region (ITL 3)
TLD61 Warrington
Delivery Location
TLD North West (England)

Local Authority
Warrington
Electoral Ward
Great Sankey North and Whittle Hall
Westminster Constituency
Warrington South

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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