Provision of a Care at Home Service

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-02ddac-2022-04-20T11:15:02+01:00",
    "date": "2022-04-20T11:15:02+01:00",
    "ocid": "ocds-h6vhtk-02ddac",
    "description": "As per the Framework Agreement terms, service referrals will be offered to the providers in the specific lot area (lots 1-3) for contract. Where no offers are received or accepted to contract, service referrals will be offered to the providers appointed to Lot 5 (ad-hoc lot). Further to this, as per the Framework Agreement terms, Lot 4 will not be retendered. Instead service referrals within the area of Greenock South West (inner & outer), Inverkip and Wemyss Bay, will be offered to the providers appointed to Lot 5 (ad-hoc lot). Due to the above, the value of the ad-hoc lot cannot be guaranteed and has been stated as 1GBP for the purposes of this award notice. (SC Ref:690757)",
    "initiationType": "tender",
    "tender": {
        "id": "ocds-h6vhtk-02ddac",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "Provision of a Care at Home Service",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "85300000",
            "description": "Social work and related services"
        },
        "mainProcurementCategory": "services",
        "description": "Inverclyde Council are seeking suitably qualified providers to carry out Care at Home Services within the Inverclyde Area.",
        "value": {
            "amount": 4441760,
            "currency": "GBP"
        },
        "lots": [
            {
                "id": "1",
                "description": "Inverclyde Council operates a Health and Social Care Partnership in conjunction with NHS Greater Glasgow and Clyde. Inverclyde Council are looking to appoint Providers to provide a Care at Home Service to meet the Assessed Needs of Service Users. The Providers must provide responsive support dependent on the fluctuating needs of the Service User, in which support must be provided 24 hours a day 7 days a week, 52 weeks per year. The main service for this requirement operates between the hours of 7am to 11pm, however there will be occasions to provide the service overnight such as for respite or urgent situations. Additional information: Please refer to Tender Documents.",
                "status": "cancelled",
                "title": "Kilmacolm and Quarriers (East and West)",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Service Delivery",
                            "type": "quality",
                            "description": "25"
                        },
                        {
                            "name": "Staff Skills, Expertise & Qualifications",
                            "type": "quality",
                            "description": "8"
                        },
                        {
                            "name": "Quality Assurance processes, procedures and reporting",
                            "type": "quality",
                            "description": "8"
                        },
                        {
                            "name": "Fair Work First",
                            "type": "quality",
                            "description": "18"
                        },
                        {
                            "name": "Social (Community) Benefits",
                            "type": "quality",
                            "description": "1"
                        },
                        {
                            "type": "price",
                            "description": "40"
                        }
                    ]
                },
                "contractPeriod": {
                    "startDate": "2022-04-01T00:00:00+01:00",
                    "endDate": "2024-03-31T23:59:59+01:00"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "The next tendering opportunity for this service is estimated around November 2023."
                },
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "hasOptions": false
            },
            {
                "id": "2",
                "title": "Greenock East and Port Glasgow",
                "description": "Inverclyde Council operates a Health and Social Care Partnership in conjunction with NHS Greater Glasgow and Clyde. Inverclyde Council are looking to appoint Providers to provide a Care at Home Service to meet the Assessed Needs of Service Users. The Providers must provide responsive support dependent on the fluctuating needs of the Service User, in which support must be provided 24 hours a day 7 days a week, 52 weeks per year. The main service for this requirement operates between the hours of 7am to 11pm, however there will be occasions to provide the service overnight such as for respite or urgent situations. Additional information: Please refer to the Tender Documents.",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Service Delivery",
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                            "description": "25"
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                        {
                            "name": "Staff Skills, Expertise & Qualifications",
                            "type": "quality",
                            "description": "8"
                        },
                        {
                            "name": "Quality Assurance processes, procedures and reporting",
                            "type": "quality",
                            "description": "8"
                        },
                        {
                            "name": "Fair Work First",
                            "type": "quality",
                            "description": "18"
                        },
                        {
                            "name": "Social (Community) Benefits",
                            "type": "quality",
                            "description": "1"
                        },
                        {
                            "type": "price",
                            "description": "40"
                        }
                    ]
                },
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                    "startDate": "2022-04-01T00:00:00+01:00",
                    "endDate": "2024-03-31T23:59:59+01:00"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "The next tendering opportunity for this service is estimated around November 2023."
                },
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
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                "hasOptions": false,
                "status": "cancelled"
            },
            {
                "id": "3",
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                "description": "Inverclyde Council operates a Health and Social Care Partnership in conjunction with NHS Greater Glasgow and Clyde. Inverclyde Council are looking to appoint Providers to provide a Care at Home Service to meet the Assessed Needs of Service Users. The Providers must provide responsive support dependent on the fluctuating needs of the Service User, in which support must be provided 24 hours a day 7 days a week, 52 weeks per year. The main service for this requirement operates between the hours of 7am to 11pm, however there will be occasions to provide the service overnight such as for respite or urgent situations. Additional information: Please refer to the Tender Documents.",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Service Delivery",
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                        },
                        {
                            "name": "Staff Skills, Expertise & Qualifications",
                            "type": "quality",
                            "description": "8"
                        },
                        {
                            "name": "Quality Assurance processes, procedures and reporting",
                            "type": "quality",
                            "description": "8"
                        },
                        {
                            "name": "Fair Work First",
                            "type": "quality",
                            "description": "18"
                        },
                        {
                            "name": "Social (Community) Benefits",
                            "type": "quality",
                            "description": "1"
                        },
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                            "type": "price",
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                        }
                    ]
                },
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                },
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            },
            {
                "id": "4",
                "title": "Greenock South West (inner & outer), Inverkip and Wemyss Bay",
                "description": "Inverclyde Council operates a Health and Social Care Partnership in conjunction with NHS Greater Glasgow and Clyde. Inverclyde Council are looking to appoint Providers to provide a Care at Home Service to meet the Assessed Needs of Service Users. The Providers must provide responsive support dependent on the fluctuating needs of the Service User, in which support must be provided 24 hours a day 7 days a week, 52 weeks per year. The main service for this requirement operates between the hours of 7am to 11pm, however there will be occasions to provide the service overnight such as for respite or urgent situations. Additional information: Please refer to the Tender Documents.",
                "awardCriteria": {
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                        {
                            "name": "Service Delivery",
                            "type": "quality",
                            "description": "25"
                        },
                        {
                            "name": "Staff Skills, Expertise & Qualifications",
                            "type": "quality",
                            "description": "8"
                        },
                        {
                            "name": "Quality Assurance processes, procedures and reporting",
                            "type": "quality",
                            "description": "8"
                        },
                        {
                            "name": "Fair Work First",
                            "type": "quality",
                            "description": "18"
                        },
                        {
                            "name": "Social (Community) Benefits",
                            "type": "quality",
                            "description": "1"
                        },
                        {
                            "type": "price",
                            "description": "40"
                        }
                    ]
                },
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                },
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            },
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                "description": "Inverclyde Council operates a Health and Social Care Partnership in conjunction with NHS Greater Glasgow and Clyde. Inverclyde Council are looking to appoint Providers to provide a Care at Home Service to meet the Assessed Needs of Service Users. The Providers must provide responsive support dependent on the fluctuating needs of the Service User, in which support must be provided 24 hours a day 7 days a week, 52 weeks per year. The main service for this requirement operates between the hours of 7am to 11pm, however there will be occasions to provide the service overnight such as for respite or urgent situations. Additional information: Please refer to the Tender Documents.",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Service Delivery",
                            "type": "quality",
                            "description": "25"
                        },
                        {
                            "name": "Staff Skills, Expertise & Qualifications",
                            "type": "quality",
                            "description": "8"
                        },
                        {
                            "name": "Quality Assurance processes, procedures and reporting",
                            "type": "quality",
                            "description": "8"
                        },
                        {
                            "name": "Fair Work First",
                            "type": "quality",
                            "description": "18"
                        },
                        {
                            "name": "Social (Community) Benefits",
                            "type": "quality",
                            "description": "1"
                        },
                        {
                            "type": "price",
                            "description": "40"
                        }
                    ]
                },
                "contractPeriod": {
                    "startDate": "2022-04-01T00:00:00+01:00",
                    "endDate": "2024-03-31T23:59:59+01:00"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "The next tendering opportunity for this service is estimated around November 2023."
                },
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
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                "status": "cancelled"
            }
        ],
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                    },
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                    }
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                    {
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                    {
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                        "region": "UKM83"
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            {
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                    {
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                    {
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                    },
                    {
                        "region": "UKM83"
                    }
                ],
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            }
        ],
        "communication": {
            "futureNoticeDate": "2021-11-15T00:00:00Z",
            "atypicalToolUrl": "https://www.publictendersscotland.publiccontractsscotland.gov.uk/"
        },
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        "amendments": [
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                "unstructuredChanges": [
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                        "oldValue": {
                            "date": "2021-12-17T12:00:00Z"
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                            "date": "2021-12-22T12:00:00Z"
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                ],
                "description": "Delay to publication of ITT."
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                        "oldValue": {
                            "text": "Change to Economic and Financial Standing conditions for participation. Section number: III.1.2) (a) Where the tenderers Dun & Bradstreet risk indicator is 3 or less, the annual contract value should also be less than 50% of the tenderers average turnover over the preceding 2 years. OR (b) Where the tenderers Dun & Bradstreet risk indicator is 2 or less, the annual contract value should also be less than 75% of the tenderers average turnover over the preceding 2 years. PLEASE NOTE THE IMPORTANT GUIDANCE TO BIDDERS BELOW APPLICANTS ARE STRONGLY ADVISED TO SATISFY THEMSELVES THAT THEY MEET THESE CRITERIA AS FAILURE OF THE FINANCIAL CHECK WILL MEAN THAT THEIR APPLICATION WILL NOT BE CONSIDERED FURTHER. APPLICANTS SHOULD ALSO SATISFY THEMSELVES THAT THEIR DUN AND BRADSTREET RATINGS ARE CORRECT AND IT IS THE APPLICANT'S RESPONSIBILITY TO RAISE ANY QUERIES WITH DUN AND BRADSTREET IF THEY FEEL A CORRECTION IS REQUIRED. THE COUNCIL WILL RELY ON THE RISK RATING IT OBTAINS AT THE TIME IT PERFORMS THE D&B FINANCIAL CHECK. You must provide your average yearly turnover for the last 2 years. Turnover must be provided from your audited accounts. Turnover from unaudited accounts or part year turnover will not be accepted. If you are unable to provide the turnover information required due to being exempt from submission of full audited accounts, please provide an explanation on why you are exempt in response to this question. If you have responded that you are exempt from submitting full audited accounts, please confirm that you will be prepared to submit alternative information and documentation on your financial position should this be required at any point. This information could be required at selection or in the event that the bidder is identified as the preferred bidder."
                        },
                        "newValue": {
                            "text": "Change to Economic and Financial Standing conditions for participation. Section number: III.1.2) (a) Where the tenderers Dun & Bradstreet risk indicator is 3, the annual contract value should also be less than 50% of the tenderers average turnover over the preceding 2 years (with audited accounts dated within 24 months of the date of the financial check). OR (b) Where the tenderers Dun & Bradstreet risk indicator is 2 or better, the annual contract value should also be less than 75% of the tenderers average turnover over the preceding 2 years (with audited accounts dated within 21 months of the date of the financial check). PLEASE NOTE THE IMPORTANT GUIDANCE TO BIDDERS BELOW APPLICANTS ARE STRONGLY ADVISED TO SATISFY THEMSELVES THAT THEY MEET THESE CRITERIA AS FAILURE OF THE FINANCIAL CHECK WILL MEAN THAT THEIR APPLICATION WILL NOT BE CONSIDERED FURTHER. APPLICANTS SHOULD ALSO SATISFY THEMSELVES THAT THEIR DUN AND BRADSTREET RATINGS ARE CORRECT AND IT IS THE APPLICANT'S RESPONSIBILITY TO RAISE ANY QUERIES WITH DUN AND BRADSTREET IF THEY FEEL A CORRECTION IS REQUIRED. THE COUNCIL WILL RELY ON THE RISK RATING IT OBTAINS AT THE TIME IT PERFORMS THE D&B FINANCIAL CHECK. You must provide your average yearly turnover for the last 2 years. Turnover must be provided from your audited accounts. Turnover from unaudited accounts or part year turnover will not be accepted. If you are unable to provide the turnover information required due to being exempt from submission of full audited accounts, please provide an explanation on why you are exempt in response to this question. If you have responded that you are exempt from submitting full audited accounts, please confirm that you will be prepared to submit alternative information and documentation on your financial position should this be required at any point. This information could be required at selection or in the event that the bidder is identified as the preferred bidder."
                        },
                        "where": {
                            "section": "III.1.2"
                        }
                    }
                ],
                "description": "Change to Economic and Financial Standing conditions for participation. Section number: III.1.2) (a) Where the tenderers Dun & Bradstreet risk indicator is 3, the annual contract value should also be less than 50% of the tenderers average turnover over the preceding 2 years (with audited accounts dated within 24 months of the date of the financial check). OR (b) Where the tenderers Dun & Bradstreet risk indicator is 2 or better, the annual contract value should also be less than 75% of the tenderers average turnover over the preceding 2 years (with audited accounts dated within 21 months of the date of the financial check). PLEASE NOTE THE IMPORTANT GUIDANCE TO BIDDERS BELOW APPLICANTS ARE STRONGLY ADVISED TO SATISFY THEMSELVES THAT THEY MEET THESE CRITERIA AS FAILURE OF THE FINANCIAL CHECK WILL MEAN THAT THEIR APPLICATION WILL NOT BE CONSIDERED FURTHER. APPLICANTS SHOULD ALSO SATISFY THEMSELVES THAT THEIR DUN AND BRADSTREET RATINGS ARE CORRECT AND IT IS THE APPLICANT'S RESPONSIBILITY TO RAISE ANY QUERIES WITH DUN AND BRADSTREET IF THEY FEEL A CORRECTION IS REQUIRED. THE COUNCIL WILL RELY ON THE RISK RATING IT OBTAINS AT THE TIME IT PERFORMS THE D&B FINANCIAL CHECK. You must provide your average yearly turnover for the last 2 years. Turnover must be provided from your audited accounts. Turnover from unaudited accounts or part year turnover will not be accepted. If you are unable to provide the turnover information required due to being exempt from submission of full audited accounts, please provide an explanation on why you are exempt in response to this question. If you have responded that you are exempt from submitting full audited accounts, please confirm that you will be prepared to submit alternative information and documentation on your financial position should this be required at any point. This information could be required at selection or in the event that the bidder is identified as the preferred bidder."
            }
        ],
        "lotDetails": {
            "maximumLotsAwardedPerSupplier": 3
        },
        "submissionMethod": [
            "electronicSubmission"
        ],
        "submissionMethodDetails": "https://www.publictendersscotland.publiccontractsscotland.gov.uk/",
        "selectionCriteria": {
            "criteria": [
                {
                    "type": "economic",
                    "description": "Inverclyde Council will check the financial status of applicants by means of a Dun and Bradstreet assessment. In order to be considered, applicants must achieve one of the following:",
                    "minimum": "(a) Where the tenderers Dun & Bradstreet risk indicator is 3 or less, the annual contract value should also be less than 50% of the tenderers average turnover over the preceding 2 years. OR (b) Where the tenderers Dun & Bradstreet risk indicator is 2 or less, the annual contract value should also be less than 75% of the tenderers average turnover over the preceding 2 years. PLEASE NOTE THE IMPORTANT GUIDANCE TO BIDDERS BELOW: APPLICANTS ARE STRONGLY ADVISED TO SATISFY THEMSELVES THAT THEY MEET THESE CRITERIA AS FAILURE OF THE FINANCIAL CHECK WILL MEAN THAT THEIR APPLICATION WILL NOT BE CONSIDERED FURTHER. APPLICANTS SHOULD ALSO SATISFY THEMSELVES THAT THEIR DUN AND BRADSTREET RATINGS ARE CORRECT AND IT IS THE APPLICANT'S RESPONSIBILITY TO RAISE ANY QUERIES WITH DUN AND BRADSTREET IF THEY FEEL A CORRECTION IS REQUIRED. THE COUNCIL WILL RELY ON THE RISK RATING IT OBTAINS AT THE TIME IT PERFORMS THE D&B FINANCIAL CHECK. You must provide your average yearly turnover for the last 2 years. Turnover must be provided from your audited accounts. Turnover from unaudited accounts or part year turnover will not be accepted. If you are unable to provide the turnover information required due to being exempt from submission of full audited accounts, please provide an explanation on why you are exempt in response to this question. If you have responded that you are exempt from submitting full audited accounts, please confirm that you will be prepared to submit alternative information and documentation on your financial position should this be required at any point. This information could be required at selection or in the event that the bidder is identified as the preferred bidder.",
                    "appliesTo": [
                        "supplier"
                    ]
                },
                {
                    "type": "technical",
                    "description": "SPD PART 4C.1.2 Bidders will be required to provide 2 examples of services carried out in the past 3 years that demonstrate that they have the relevant experience to deliver a Care at Home Service. The examples provided must be of a similar size and nature to this contract opportunity. *** SPD 4C SUBCONTRACTORS Bidders will be required to confirm whether they intend to subcontract and, if so, for what proportion of the contract. *** SPD 4D QUALITY MANAGEMENT PROCEDURES The bidder must hold a UKAS (or equivalent) accredited independent third party certificate of compliance in accordance with BS EN ISO 9001 (or equivalent) OR hold the information contained in the buyer attachment area in PCS-T (file name \"Contract Notice Additional Information\"). *** HEALTH & SAFETY The bidder must hold a UKAS (or equivalent), accredited independent third party certificate of compliance in accordance with BS OHSAS 18001 (or equivalent) or have, within the last 12 months, successfully met the assessment requirements of a construction-related scheme in registered membership of the Safety Schemes in Procurement (SSIP) forum OR hold the information contained in the buyer attachment area in PCS-T (file name \"Contract Notice Additional Information\"). *** SPD 4D - ENVIRONMENTAL MANAGEMENT PROCEDURES If the bidder does not hold UKAS (or equivalent) accredited independent third party certificate of compliance with BS EN ISO 14001 (or equivalent) or a valid EMAS (or equivalent) certificate then the bidder must hold the information contained in the buyer attachment area in PCS-T (file name \"Contract Notice Additional Information\")",
                    "appliesTo": [
                        "supplier"
                    ]
                },
                {
                    "type": "technical",
                    "description": "It is a material condition of this Agreement that as at the Commencement Date and throughout the Contract Period the Provider shall have in respect of the Services a current certificate of registration under the Regulation of Care (Scotland) Act 2001 as a Care at Home Service. The Provider must maintain Care Inspectorate grades of 3 (adequate) and above across all areas of performance examined during inspections which cover \"Quality of Care and Support\", \"Quality of Staffing\" and \"Quality of Management and Leadership\". Any Provider who is newly registered must obtain at its first inspection and thereafter maintain the aforementioned Care Inspectorate grades. Where the Service receives a Care Inspectorate grade of 2 or less in any specified area, and where it generally provided good quality of care and has not previously been graded at 2 or below, the Provider shall be given the opportunity through a robust Improvement Plan agreed with the Care Inspectorate, in conjunction with the action plan agreed with the Council."
                }
            ]
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "techniques": {
            "hasFrameworkAgreement": true
        },
        "tenderPeriod": {
            "endDate": "2021-12-17T12:00:00Z"
        },
        "submissionTerms": {
            "languages": [
                "en"
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            "bidValidityPeriod": {
                "durationInDays": 120
            }
        },
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            "startDate": "2021-12-17T12:00:00Z"
        },
        "bidOpening": {
            "date": "2021-12-17T12:00:00Z"
        },
        "hasRecurrence": true,
        "contractTerms": {
            "hasElectronicOrdering": true,
            "electronicInvoicingPolicy": "allowed",
            "hasElectronicPayment": true
        },
        "recurrence": {
            "description": "The next tendering opportunity for this service is estimated around November 2023."
        }
    },
    "parties": [
        {
            "id": "GB-FTS-4851",
            "name": "Inverclyde Council",
            "identifier": {
                "legalName": "Inverclyde Council"
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            "address": {
                "streetAddress": "Corporate Procurement, Municipal Buildings, Clyde Square",
                "locality": "Greenock",
                "region": "UKM83",
                "postalCode": "PA15 1LX",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Andrew Duncan",
                "telephone": "+44 1475712796",
                "email": "Corporate.Procurement@inverclyde.gov.uk",
                "url": "https://www.publictendersscotland.publiccontractsscotland.gov.uk/"
            },
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            "details": {
                "url": "http://www.inverclyde.gov.uk",
                "buyerProfile": "https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00168",
                "classifications": [
                    {
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                    },
                    {
                        "scheme": "COFOG",
                        "id": "07",
                        "description": "Health"
                    }
                ]
            }
        },
        {
            "id": "GB-FTS-35156",
            "name": "Greenock Sheriff Court and Justice of the Peace Court",
            "identifier": {
                "legalName": "Greenock Sheriff Court and Justice of the Peace Court"
            },
            "address": {
                "streetAddress": "Sheriff Court House",
                "locality": "1 Nelson Street, Greenock",
                "postalCode": "PA15 1TR",
                "countryName": "United Kingdom"
            },
            "roles": [
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        },
        {
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