Award

UX Layer/PRO/OPEN/2021

THE OPEN UNIVERSITY

This public procurement record has 2 releases in its history.

Award

09 May 2022 at 14:23

Tender

08 Sep 2021 at 15:41

Summary of the contracting process

The Open University is currently engaged in a public procurement process for a project titled "UX Layer/PRO/OPEN/2021" within the software package and information systems industry, located in Milton Keynes, UK. This procurement has reached the award stage, with the official contract being signed on 26 April 2022, valued at £3,000,000 for an initial period of five years, potentially extending to a maximum of fifteen years. The procurement is conducted under an open procedure, allowing for broad participation.

This contract presents significant opportunities for businesses specialising in cloud-based software solutions, particularly those experienced in developing user experience layers that integrate multiple services. Companies capable of offering secure, adaptable, and scalable software solutions tailored to diverse user needs, such as educational technology or SaaS providers, will find this tender well-suited for competition. Additionally, businesses that can demonstrate quality and cost effectiveness, as indicated by the evaluation criteria prioritising quality (80%) over cost (20%), stand to benefit from this long-term engagement with the Open University.

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Notice Title

UX Layer/PRO/OPEN/2021

Notice Description

The tender was for a UX Layer to allow us to create a seamless student journey from Enquirer through to graduation. Our vision is to create a seamless, connected, optimised and personalised journey, that is automated wherever possible. To do this we want to combine our different websites and services to create one continuous, easy to use student journey. To reach this end goal, we require a UX layer capable of delivering our mixed media content. This will be a cloud-based solution (SaaS). It will be hosted in the cloud and consistent with OU policies around architecture and security. The solution should provide a safe and secure platform for students and OU staff to use and collaborate and be able to publish information from a headless content store. The OU is only purchasing the software and implementation services are not required. The contract is for an initial period of 5 years and may be extended by the OU for further periods up to a maximum of 15 years in total.

Lot Information

Lot 1

Software - A personalised, front end UX layer that is consistent throughout the student's journey and is a cloud-based solution. This will be a cloud-based solution. It will be hosted in the cloud and consistent with OU policies around architecture and security. The solution must allow for content targeting for different student types like prospective students, following into full students, apprentices through to Alumni, continuing students etc. The solution will need to respond to the type of student and where are they on their journey to display personalised content and study tips.

Options: The contract is for an initial period of 5 years and may be extended by the OU for further periods up to a maximum of 15 years in total at its discretion. License volumes may vary up or down over the term of the contract and additional modules offered or introduced by the supplier in the future may be purchased as part of this contract following the initial implementation. Any additional purchases relating to this solution will be made with the successful supplier under this contract to ensure technical compatibility, consistency and continuation of supplier support. There is no restriction on the spend value of additional purchases as this will be governed by the OU's available budget. The total value published in this award notice is for the intial 5 year period only

Renewal: The contract for the software is for an initial period of 5 years and may be extended by the OU for further periods up to a maximum of 15 years in total at its discretion.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-02de9e
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/012022-2022
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

48221000 - Internet browsing software package

48224000 - Web page editing software package

Notice Value(s)

Tender Value
£24,000,000 £10M-£100M
Lots Value
£24,000,000 £10M-£100M
Awards Value
Not specified
Contracts Value
£3,000,000 £1M-£10M

Notice Dates

Publication Date
9 May 20223 years ago
Submission Deadline
12 Oct 2021Expired
Future Notice Date
Not specified
Award Date
25 Apr 20223 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
THE OPEN UNIVERSITY
Contact Name
Procurement Services
Contact Email
finance-tenders@open.ac.uk
Contact Phone
+44 1908274066

Buyer Location

Locality
MILTON KEYNES
Postcode
MK7 6BP
Post Town
Milton Keynes
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ1 Berkshire, Buckinghamshire and Oxfordshire
Small Region (ITL 3)
TLJ12 Milton Keynes
Delivery Location
TLJ12 Milton Keynes

Local Authority
Milton Keynes
Electoral Ward
Monkston
Westminster Constituency
Milton Keynes Central

Supplier Information

Number of Suppliers
1
Supplier Name

SALESFORCE

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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