This public procurement record has 4 releases in its history.

Award

24 Mar 2023 at 16:44

Tender

26 Oct 2021 at 10:40

TenderUpdate

10 Sep 2021 at 16:20

Planning

09 Sep 2021 at 12:23

Summary of the contracting process

The Inland Border Facilities (IBF) Enduring Site Services Operator procurement process, conducted by HM Revenue & Customs (HMRC), aimed to appoint a single national operator to manage IBF sites providing Security Services, Traffic Marshalling, Vehicle Inspection, and Facility Management. The procurement method was a Competitive Procedure with Negotiation due to complex requirements, with a total contract value of £184.5m. The initial contract term is 3 years with options for two 1-year extensions.

This tender offers opportunities for businesses in port management services to provide core operational services at IBF sites. Ideal businesses would have experience in security, traffic management, and facility services. The contracting authority, HMRC, seeks innovative suppliers capable of continuous 24/7 service delivery. The opportunity involves strict evaluation criteria covering service delivery, social value, innovation, and security, amounting to 75% of the award criteria weight. The procurement process aligns with HMRC's Supplier Code of Conduct.

How relevant is this notice?

Notice Title

Inland Border Facilities (IBF) Enduring Site Services Operator - SR727828024

Notice Description

A single national site services operator at HMRC's Inland Border Facilities (IBF) sites to provide core service "pillars" of Site Operations: Security Services; Traffic Marshalling Services; Vehicle Inspection Services (including MHE Operators); and Hard & Soft FM Services.

Lot Information

Lot 1

His Majesty's Revenue & Customs (HMRC) are the UK's tax, payments and customs authority and we have a vital purpose: we collect the money that pays for the UK's public services and give targeted financial support to people. Our vision is to be a trusted, modern tax and customs department. A trusted, modern tax and customs department will fit with the way our customers run their businesses and their lives, reduce the tax gap, enhance the customer experience, keep costs down, and operate in a way that is recognised as fair. It means we'll be on the side of our customers when they're trying their best to get things right, while tackling the small minority who set out to cheat the system. Inland Border Facilities (IBF) are UK Government sites where customs and document checks can take place away from port locations. The facilities act as a government office of departure (for outbound journeys) and a government office of destination (for inbound journeys), where hauliers can start and end journeys when moving goods in and out of the UK, under the Common Transit Convention (CTC). Through this contract opportunity, HMRC has moved away from a currently disaggregated service delivery model to appoint a single national site services operator for the enduring IBF sites to deliver core service pillars of Security Services; Traffic Marshalling Services; Vehicle Inspection Services (including MHE operators); and Hard & Soft FM Services. The appointed supplier will operate IBF sites 24 hours a day, 7 days a week, 365(6) days a year. Customs and document checks on goods remain the responsibility of HMRC and Border Force, and are delivered in-house. The initial contract term is for a period of 3 years, with two options to extend for periods of 1 year each. The potential contract value is PS184.5m. The procurement procedure was a Competitive Procedure with Negotiation (CPN) because the HMRC requirements could not be met without adaptation of readily available solutions and the contract could not be awarded without prior negotiation due to the complexity of those requirements. This procurement and the resulting contract have been run in accordance with HMRC's Supplier Code of Conduct.

Options: Option to extend for two further periods of 12 months.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-02dede
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/008729-2023
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Competitive procedure with negotiation
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

63 - Supporting and auxiliary transport services; travel agencies services

75 - Administration, defence and social security services

79 - Business services: law, marketing, consulting, recruitment, printing and security

98 - Other community, social and personal services


CPV Codes

63100000 - Cargo handling and storage services

63712700 - Traffic control services

75130000 - Supporting services for the government

79500000 - Office-support services

79623000 - Supply services of commercial or industrial workers

79710000 - Security services

79993000 - Building and facilities management services

98362000 - Port management services

Notice Value(s)

Tender Value
£612,000,000 £100M-£1B
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£184,500,000 £100M-£1B

Notice Dates

Publication Date
24 Mar 20233 years ago
Submission Deadline
25 Nov 2021Expired
Future Notice Date
27 Oct 2021Expired
Award Date
21 Mar 20233 years ago
Contract Period
8 Aug 2022 - 31 Dec 2025 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
H M Revenue & Customs
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SALFORD
Postcode
M3 5BS
Postcode Area
Manchester
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD34 Greater Manchester South West
Delivery Location
Not specified

Local Authority
Salford
Electoral Ward
Blackfriars & Trinity
Westminster Constituency
Salford

Supplier Information

Number of Suppliers
1
Supplier Name

Sodexo Limited

Open Contracting Data Standard (OCDS)

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