Award

BATP Provision of Travel Management Services Contract

WEST MIDLANDS GROWTH COMPANY LIMITED

This public procurement record has 2 releases in its history.

Award

02 Dec 2021 at 11:35

Tender

24 Sep 2021 at 17:15

Summary of the contracting process

The West Midlands Growth Company Limited is seeking to establish a Framework Agreement for Travel Management Services, titled "BATP Provision of Travel Management Services Contract." This procurement falls under the services category, specifically handling travel management services. The tender, which is currently in the award stage, aims to assist with both domestic and international travel bookings for the Business and Tourism Programme (BATP) and Business as Usual (BAU). The total value for this framework is capped at £431,189, covering services for key markets including Australia, USA, Canada, India, Singapore, Malaysia, Dubai, and China. Interested parties were required to submit their tenders by 25th October 2021, and the contract is anticipated to span four years, focusing on optimising corporate travel management for WMGC Ltd based in Birmingham, UK.

This contract presents significant opportunities for businesses specialising in travel management services, particularly those with experience in online booking tools and comprehensive travel support. Companies capable of offering efficient integrated solutions for managing corporate travel requirements would be well-suited to compete. This framework will favour service providers who can demonstrate a strong track record in managing logistics across varying global locations and who can ensure a high level of service quality standardised across multiple platforms. Given the anticipated volume of transactions for flights, rail, and hotel bookings, travel agencies and related businesses may find considerable growth potential as they engage with WMGC Ltd's corporate travel needs.

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Notice Title

BATP Provision of Travel Management Services Contract

Notice Description

The scope of these services is to provide travel management services for the Business and Tourism Programme (BATP) and Business as Usual BAU

Lot Information

Lot 1

WMGC Ltd requires setting up a Framework Agreement with a single Travel Management Company at no volume guarantee basis to assist in the planning, booking, organisation, scheduling and issue resolution of both domestic and international travel. The Travel Management Company should have an Online Booking Tool (OBT) software which has the ability to integrate with WMGC Ltd expense management solution and a team of dedicated back office staff who will be able to learn, understand and provide WMGC LTD travel requirements inline with travel policy and guidelines. The services of an experienced Travel Management Company is required for the following markets: a) Australia b) USA and Canada c) India d) Singapore and Malaysia e) Dubai f) China This tender will cover the provision of a fully managed travel service for the purpose of booking all rail and air travel tickets, all hotel accommodation and other requirements related to business travel. The selected contractor to this Framework will provide WMGC Ltd with travel related services that will enable staff and event planners to book flights, accommodation and with an online booking tool (OBT) and, when required, with the assistance of a live contact centre agent who can completely book full trip itineraries for both international and domestic travel. The BATP and BAU has a requirement for both domestic (within United Kingdom) and overseas travel to key markets and the intention of this 4-year Framework Agreement is to standardise and control corporate travel across the business including Business as Usual (BAU).Rail, Hotel accommodation and Flights are a key spend areas for the BATP and it is estimated that spend against the Framework shall be in the region of PS0 to PS431,189.00 over the life of the Framework and it is estimated that the bulk of the spend (transactions) shall be on flights bookings, rail and hotel accommodation. The successful bidder will be required to perform, but not limited to, the services detailed in the service specifications brief. In the initial stages of the framework call off contracts, it is expected that the majority of transactions will be undertaken off-line, but as process becomes fully embedded between WMGC Ltd and the framework contracted supplier develops and spend becomes controlled, an on-line transaction will be rolled out to all service areas. WMGC Ltd are also looking to have a solution which offers a streamlined back-office processes which helps in producing management information as required by finance and staff. The successful bidder to the framework will be required to offer and develop solutions to ensure all processes are as efficient and integrated as possible. Additional information: The framework value will be varied in accordance with regulation 72 to which a maximum variation of up to 50% will be permissible inline with permissions of that regulation as long as the variation is not a material change so as to alter the overall nature of the contract awarded.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-02e4b2
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/029929-2021
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

63 - Supporting and auxiliary transport services; travel agencies services


CPV Codes

63516000 - Travel management services

63520000 - Transport agency services

Notice Value(s)

Tender Value
£431,189 £100K-£500K
Lots Value
£431,189 £100K-£500K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
2 Dec 20214 years ago
Submission Deadline
25 Oct 2021Expired
Future Notice Date
Not specified
Award Date
18 Nov 20214 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
WEST MIDLANDS GROWTH COMPANY LIMITED
Contact Name
Ronny Tigere
Contact Email
ronny.tigere@wmgrowth.com
Contact Phone
+44 1212025057

Buyer Location

Locality
BIRMINGHAM
Postcode
B1 2ND
Post Town
Birmingham
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
TLG3 West Midlands

Local Authority
Birmingham
Electoral Ward
Newtown
Westminster Constituency
Birmingham Ladywood

Supplier Information

Number of Suppliers
1
Supplier Name

BOOKOTEL LTD T/A ARRANGEMY

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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