Notice Information
Notice Title
Input and Output Communication Services
Notice Description
HMRC is considering future options for technology-based capabilities to enable the effective and efficient management, and control of both inbound and outbound communications, designed to support HMRC customers with the collection of tax and payment of benefits. HMRC is seeking input from the market as how it can best maintain the current high standards of communication linked to a specific set of services, their current capabilities and how best emerging technologies could improve and transform upon the level of customer service offered. The purpose of this Prior Information Notice is to alert interested parties and invite potential suppliers to participate in pre market engagement activity during the period 15th November to 10th December.
Lot Information
Lot 1
HMRC are seeking a supplier(s) to deliver a trusted service for continuity of current services as well as support our vision for innovative solutions to assist with our digital transformation. There is a particular interest in the options for: a) presenting outputs in different formats that could be delivered through Customer facing digital tax accounts to support customers in line with HMRC's digital ambitions b) maximising the value obtained by converting paper input into digital formats Additional information: Further details and registration for the pre market engagement activity will be completed electronically though HMRC's SAP Ariba eSourcing tool. You will be required to advise your interest to Jessica.goodwin1@hmrc.gov.uk to be added to the Ariba event and complete a short questionnaire upon registration, via the Ariba system. Suppliers using HMRCs Ariba for the first time, will need to register at: http://hmrc.supplier-eu.ariba.com/ad/register/SSOActions?type=full As part of the registration process you will receive a system generated email. Once you have obtained your account ID (AN) number, please email Jessica.goodwin1@hmrc.gov.uk with the following information: The contract title shown in Section II.1.1) Your organisation's HMRC SAP Ariba account ID
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-02f695
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/028454-2021
- Current Stage
- Planning
- All Stages
- Planning
Procurement Classification
- Notice Type
- Planning Notice
- Procurement Type
- Standard
- Procurement Category
- Goods
- Procurement Method
- Not Specified
- Procurement Method Details
- Not specified
- Tender Suitability
- Not specified
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
22 - Printed matter and related products
32 - Radio, television, communication, telecommunication and related equipment
64 - Postal and telecommunications services
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
22000000 - Printed matter and related products
22900000 - Miscellaneous printed matter
32412000 - Communications network
32417000 - Multimedia networks
64212100 - Short Message Service (SMS) services
79999100 - Scanning services
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 15 Nov 20214 years ago
- Submission Deadline
- Not specified
- Future Notice Date
- 18 Feb 2022Expired
- Award Date
- Not specified
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Planned
- Lots Status
- Planned
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- H M REVENUE AND CUSTOMS
- Contact Name
- Jessica Goodwin
- Contact Email
- jessica.goodwin1@hmrc.gov.uk
- Contact Phone
- +44 7391732055
Buyer Location
- Locality
- SALFORD
- Postcode
- M60 9LA
- Post Town
- Manchester
- Country
- England
-
- Major Region (ITL 1)
- TLD North West (England)
- Basic Region (ITL 2)
- TLD3 Greater Manchester
- Small Region (ITL 3)
- TLD34 Greater Manchester South West
- Delivery Location
- Not specified
-
- Local Authority
- Salford
- Electoral Ward
- Ordsall
- Westminster Constituency
- Salford
Further Information
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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