Award

Creative Agency

NORTHERN TRAINS LIMITED

This public procurement record has 2 releases in its history.

Award

16 Aug 2022 at 08:48

Tender

30 Nov 2021 at 10:06

Summary of the contracting process

Northern Trains Limited has completed the procurement process for the provision of strategic brand creative and advertising services. The tender, titled "Creative Agency," falls under the services category with a main procurement category of advertising and marketing services. The location for this procurement is based in the United Kingdom, specifically governed by UKE2. The procurement stage has reached the award phase, with the award ID "022527-2022-Notice reference: 2021/S 000-029650-1" signed on 11th August 2022. The procurement method used was a negotiated procedure with a prior call for competition.

This tender by Northern Trains Limited offers business growth opportunities for creative agencies specialising in strategic brand development and advertising services. Companies with expertise in creating innovative marketing campaigns and proven track records in engaging and satisfying diverse target audiences would be well-suited to compete. The tender is focused on developing Northern Trains' brand image and communication touchpoints across various media channels such as TV, Radio, OOH, and Digital. Successful bidders are expected to collaborate closely with the client's marketing team to deliver impactful campaigns that drive customer satisfaction and loyalty through enhanced brand experiences.

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Notice Title

Creative Agency

Notice Description

Description: Northern Trains invites tenders for the provision of strategic brand creative and advertising services for ongoing brand development. Northern Trains is seeking to appoint an innovative and strategic creative agency which shares our values and will help us to communicate effectively with our customers whilst achieving targets around journeys and revenue. Northern Trains is also seeking to appoint a creative, efficient artwork production agency which shares our values and will help us to deliver the plethora of customer communication touch points from digital assets for the website through to print assets for our customer communications and advertising.The appointed creative agency will be responsible for developing our brand, including concept design, copywriting, and brand developmentThe generative campaign marketing budget (Yr21/22) is PS4m. We use a multi channel approach across all relevant media including TV, Radio, OOH, Digital etc.This tender is split into

Lot Information

Lot 1 - Strategic Brand Creative Services

This tender procedure is for strategic and ongoing brand and advertising development, covering all media and customer touchpoints.The winning agency will be expected to undertake strategic design and advertising development of the current "Go Do Your Thing" positioning and brand platform in-line with business needs.Northern's new 'recovery' campaign is now underway, encouraging Leisure and Commuter customers back to rail after the pandemic. In a typical year, Northern operates a mix of brand-led, seasonal, and tactical campaigns, utilising the sophisticated pricing, targeting and customer persona data at its disposal. Work will often involve collaboration with Northern's other agencies.Northern is the largest rail company in the North of England, carrying 1 million passengers daily to over 540 destinations. With a fleet of new and refurbished trains, a pipeline of innovations across the entire customer journey and recent gains in brand measures, Northern has fertile ground for growth and a compelling story to tell.We strive to be outstanding in everything we do. We want to work with people who are committed to delivering the highest possible level of performance in everything that they do. We want to work with a partner who is open to ideas, to collaboration, to challenges and to new ways of thinking. We are seeking to appoint a partner who will: * Work with the Marketing and wider Customer & Commercial Team to plan, design and deliver creative marketing campaigns across the breadth of the organisation;* Work with us to help us to be relevant and appealing to our varied target audience base and ensuring that it reflects the best possible demographic messaging.* Work with us to help us to secure the emotional engagement of customers to increase customer satisfaction levels and customer loyalty through the Northern Brand experience.* Provide creative concept development proposals, in response to verbal or written briefs from Northern covering rough layouts and designs, promotional concepts, and some core artwork templates* Input, advise and recommend on the efficient planning and evaluation of marketing media campaigns, working in association with the specialist media buying agencies as required by the Northern.* Provide consultancy services in relation to the effective marketing of Northern's business or businesses, liaising with other special service providers if required, as nominated by Northern.* Preparation of budgets and cost estimates for key elements of each promotional campaign as requested by Northern.* Involvement in preparation, execution and analysis of market research and other investigative analyses.

Renewal: The initial term for each lot being 2 years, with an option to extend by 2 further periods each a duration of 1 year up to 4 years in total.

Lot 2: Creative, Artwork & Production Services / Graphic Design Services

This tender procedure is for the provision of 'Graphic Design' services to Northern Trains. The services will include creating artwork for paid and owned channels to enable Northern to communicate with a range of audiences.Services may include the design of posters, newsletters, leaflets, infographics, advertisements (print and online) and internal collateral, as well as any other visual media that may be agreed between Northern & NTL. Given the complex nature of Northern's network and targeting precision, it will also involve multiple geo-variations of core templates. Work will often involve collaboration with Northern's other agencies.Northern Trains places particular importance on the graphical and artistic presentation of collateral at speed. For this reason, tenderers must prove their creativity and capacity of high-quality execution within a fast-paced trading environment.We strive to be outstanding in everything we do. We want to work with people who are committed to delivering the highest possible level of performance in everything that they do. We want to work with a partner who is open to ideas, to collaboration, to challenges and to new ways of thinking. We are seeking to appoint a partner who will: * Work with the Marketing, its Lead Creative Agency and wider Customer & Commercial Team to plan, design and deliver creative marketing campaigns across the breadth of the organisation;* Work with us to be relevant and appealing to our varied target audience base and ensuring advertising and marketing reflects the best possible demographic messaging.* Work with us to secure the emotional engagement of customers to increase customer satisfaction levels and customer loyalty through the Northern Brand experience.* Provide creative concept development proposals, in response to verbal or written briefs from Northern covering rough layouts and designs, promotional concepts and draft copies, or working with initial designs provided by the Lead Agency* Upon approval of concepts by Northern, the progression of these proposals to artwork, mechanicals, computer files or similar materials in advance of production or printing. Thereafter, the production of commercials for broadcast media, advertisements, and printed materials for other campaign requirements.* The production or print of specific executions, campaigns, items, or similar materials to a commercially acceptable standard.* Preparation of budgets and cost estimates for key elements of each promotional campaign as requested by Northern, * Provide assistance with other projects involved with the development of Northern's business or businesses that are not necessarily directly related to the provision of advertising services. Additional project fees may be negotiated between Northern and the Agency in these instances, but shall always be approved by Northern in advance of such fees being incurred.

Renewal: The initial term for each lot being 2 years, with an option to extend by 2 further periods each a duration of 1 year up to 4 years in total.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-02fb43
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/022527-2022
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Negotiated procedure with prior call for competition
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79340000 - Advertising and marketing services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
16 Aug 20223 years ago
Submission Deadline
14 Dec 2021Expired
Future Notice Date
Not specified
Award Date
10 Aug 20223 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NORTHERN TRAINS LIMITED
Contact Name
Not specified
Contact Email
alexander.wildash@northernrailway.co.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
N/A
Post Town
Not specified
Country
Not specified

Major Region (ITL 1)
Not specified
Basic Region (ITL 2)
Not specified
Small Region (ITL 3)
Not specified
Delivery Location
TLE2 North Yorkshire

Local Authority
Not specified
Electoral Ward
Not specified
Westminster Constituency
Not specified

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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