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Provision of E-procurement System Service Desk Support

Department for Transport

This public procurement record has 2 releases in its history.

Award

18 Mar 2022 at 22:45

Award Notice
Tender

21 Dec 2021 at 22:45

Tender Notice
Summary of the contracting process

The Department for Transport (DfT) is seeking a tender for the "Provision of E-procurement System Service Desk Support", which falls under the services category with a classification of helpdesk services. The procurement method used for this open contract allows for broad participation, and the initial contract value is set at £240,000. The tender process is currently in the active stage, with a bid submission deadline of 24th January 2022. The services will be delivered to the DfT's office located in London, UK, and could potentially be extended for a total of 24 months through options for extension.

This tender presents an excellent opportunity for businesses in the IT services and support sector, particularly those specialising in helpdesk systems and e-procurement solutions. Companies that possess a keen understanding of the nuances involved in transitioning e-sourcing systems and offering ongoing support would be well-positioned to compete. The successful bidder will assist the DfT in effectively utilising the Jaggaer e-sourcing platform, potentially allowing them to establish a strong partnership with a key governmental authority while also expanding their portfolio of public-sector contracts.

How relevant is this notice?

Notice Information

Notice Title

Provision of E-procurement System Service Desk Support

Notice Description

This notice confirms the award of a contract for the Provision of E-procurement System Service Desk Support to the Department for Transport

Lot Information

Lot 1

The contract is for the provision of a focused team of advisors and helpdesk type support for the Jaggaer e-sourcing platform to provide ongoing support for a time limited period whilst the DfT in-house resource builds knowledge.

Options: The contract includes the provision of two options for extension of 6 months to the existing 12 month term per option (12+6+6)

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-030462
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/007507-2022
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72253100 - Helpdesk services

Notice Value(s)

Tender Value
£240,000 £100K-£500K
Lots Value
£240,000 £100K-£500K
Awards Value
Not specified
Contracts Value
£120,000 £100K-£500K

Notice Dates

Publication Date
18 Mar 20224 years ago
Submission Deadline
24 Jan 2022Expired
Future Notice Date
Not specified
Award Date
25 Feb 20224 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Department for Transport
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
Not specified
Postcode Area
Not specified
Country
Not specified
Major Region (ITL 1)
Not specified
Basic Region (ITL 2)
Not specified
Small Region (ITL 3)
Not specified
Delivery Location
Not specified
Local Authority
Not specified
Electoral Ward
Not specified
Westminster Constituency
Not specified

Supplier Information

Number of Suppliers
1
Supplier Name

Accenture UK Limited

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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