Planning

Independent Advocacy, Support and Well-Being Service

HS2

This public procurement record has 1 release in its history.

Planning

28 Jan 2022 at 22:45

Summary of the contracting process

The HS2 Ltd is planning an upcoming procurement process for an "Independent Advocacy, Support and Well-Being Service" within the railway services industry. This project aims to provide essential support for affected communities along the HS2 route. Interested suppliers should express their interest by 24th February 2022 at 17:00 GMT. The tender is set for a duration of 2 + 2 + 1 years, and the contract value is estimated at £497,952. The procurement is classified under the CPV code 72253000, focusing on helpdesk and support services.

This tender presents a significant opportunity for businesses that specialise in community engagement, advocacy, and welfare services, particularly those with experience in railway transport. Companies capable of effectively communicating and managing community relations would be well-suited to compete, especially in delivering tailored support for individuals navigating the complexities of the HS2 project. With the anticipated increase in service demand, businesses in this sector could find substantial growth opportunities through participation in this tender process.

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Notice Title

Independent Advocacy, Support and Well-Being Service

Notice Description

Any suppliers interested in delivering the below requirement please express your interest in writing to Sonam.Mehmi@hs2.org.uk by the 24th February 2022 at 17:00 To deliver the HS2 project successfully, HS2 Ltd and the Joint Ventures (JV's) responsible for construction of the railway need to understand and manage the full impact of the project. Our integrated Project teams, and in specific, our integrated Community Engagement teams do this by talking and listening to those affected, as well as working closely with local authorities and elected representatives. Community Engagement is about creating a long-term and trusted two-way conversation with the communities along the line of route, and in which the railway will operate. Good communication is not only about talking and listening; it is also about demonstrating how the views of local people are taken into consideration in the design, construction and operation of the new railway. HS2 Ltd are therefore looking to procure third party services to carry out advocacy, support and well-being services along the entire HS2 route. In the past three years the service has supported over 50 individuals and we expect this number to rise as we continue to build the railway. Support for individuals increased by 109% in the second year of the contract, and service provision has plateaued at around the same level in the third year of the contract. The open cases at the end of each year increased by 140% in the second year and by a further 50% in the third year of the contract. We estimate provision of a service for over 300 individuals throughout the lifespan of this contract. The objective of this contract is to provide support services for members of affected communities who require additional support when engaging with HS2 Ltd. Examples may include when HS2 is seeking information from individuals regarding land ownership, or when HS2 is disseminating complex information to communities about the scheme.

Lot Information

Lot 1

The intended contract will be completed by a HS2 Ltd managed tender and will run for a duration of 2 + 2 + 1 years.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0310d0
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/002614-2022
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

63 - Supporting and auxiliary transport services; travel agencies services

72 - IT services: consulting, software development, Internet and support


CPV Codes

63711000 - Support services for railway transport

72253000 - Helpdesk and support services

Notice Value(s)

Tender Value
£497,952 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
28 Jan 20224 years ago
Submission Deadline
Not specified
Future Notice Date
26 Jan 2022Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
HS2
Contact Name
Not specified
Contact Email
sonam.mehmi@hs2.org.uk
Contact Phone
Not specified

Buyer Location

Locality
BIRMINGHAM
Postcode
B4 6GA
Post Town
Birmingham
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
Not specified

Local Authority
Birmingham
Electoral Ward
Ladywood
Westminster Constituency
Birmingham Ladywood

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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