Award

Internal Work Management System (WMS)

NATIONAL GRID ELECTRICITY DISTRIBUTION PLC

This public procurement record has 2 releases in its history.

Award

02 Dec 2022 at 10:00

Planning

09 Feb 2022 at 11:29

Summary of the contracting process

NATIONAL GRID ELECTRICITY DISTRIBUTION PLC has completed the procurement process for an Internal Work Management System (WMS) under the goods category. The system aims to improve workforce coordination and management across their East Midlands, West Midlands, South West, and South Wales areas. This tender utilised a selective procurement method with a negotiated procedure to award the contract to Jones Lang LaSelle Services Limited. The contract was signed on 25th October 2022, focusing on criteria such as technical fit, service levels, delivery, and implementation costs.

WESTERN POWER DISTRIBUTION PLC is currently in the planning stage of a tender for an Internal Work Management System (WMS) in the goods category. The WMS seeks to enhance workforce coordination and management across their licence areas. This tender provides opportunities for businesses, particularly SMEs, involved in providing software packages and information systems to participate in the procurement process. The submission deadline for this tender is 11th March 2022.

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Notice Title

Internal Work Management System (WMS)

Notice Description

NGED has procured a WMS for use across their East Midlands, West Midlands, South West and South Wales licence areas. The WMS shall improve the coordination and management of NGED's workforce. NGED is undergoing significant change as it prepares to become a key facilitator in the net zero transition. The electricity network will see an acceleration in the uptake of Low Carbon Technologies (LCTs) as transport and heating decarbonises. In addition, there is also a requirement to efficiently manage an ageing asset base. In both cases, there is a need for NGED to drive operational changes to maintain and improve the high level of network reliability and cost-effectiveness for their customers. NGED's Enterprise Asset Management (EAM) system, CROWN, is used to manage all asset related activities. CROWN is therefore the primary tool for managing volumes of maintenance and new connection related work. NGED currently use an in-house developed software system called STARS to schedule resources for field-based jobs and tasks. These jobs and tasks include inspections, maintenance of plant and equipment, responding to faults and providing new electricity connections from low voltage up to 132,000 V. Presently, scheduling and allocating resources to carry out the work is predominantly manually driven at a local level with limited visibility to understand detailed costs and timescales for each relevant activity across the business. This approach is already beginning to be difficult to manage under both the volume of new connections and the scale of maintenance required across the entire network. In addition, the current system does not provide senior managers with easy access to understand underlying costs and timescale variations. The new WMS is intended to replace STARS and provide the intelligence, user-experience and functionality required by NGED to efficiently manage its network and workforce.

Lot Information

Lot 1

NGED has procured a WMS for use across their East Midlands, West Midlands, South West and South Wales licence areas. The WMS shall improve the coordination and management of NGED's workforce. NGED is undergoing significant change as it prepares to become a key facilitator in the net zero transition. The electricity network will see an acceleration in the uptake of Low Carbon Technologies (LCTs) as transport and heating decarbonises. In addition, there is also a requirement to efficiently manage an ageing asset base. In both cases, there is a need for NGED to drive operational changes to maintain and improve the high level of network reliability and cost-effectiveness for their customers. NGED's Enterprise Asset Management (EAM) system, CROWN, is used to manage all asset related activities. CROWN is therefore the primary tool for managing volumes of maintenance and new connection related work. NGED currently use an in-house developed software system called STARS to schedule resources for field-based jobs and tasks. These jobs and tasks include inspections, maintenance of plant and equipment, responding to faults and providing new electricity connections from low voltage up to 132,000 V. Presently, scheduling and allocating resources to carry out the work is predominantly manually driven at a local level with limited visibility to understand detailed costs and timescales for each relevant activity across the business. This approach is already beginning to be difficult to manage under both the volume of new connections and the scale of maintenance required across the entire network. In addition, the current system does not provide senior managers with easy access to understand underlying costs and timescale variations. The new WMS is intended to replace STARS and provide the intelligence, user-experience and functionality required by NGED to efficiently manage its network and workforce.

Options: The contract will be automatically renewed for support and maintenance for successive periods of 12 months.

Renewal: The initial contract of 60 months is for the creation, implementation and support and maintenance. The renewal is anticipated to be for on-going support and maintenance of the then existing software.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-031510
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/034146-2022
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Selective
Procurement Method Details
Negotiated procedure with prior call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£3,000,000 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
2 Dec 20223 years ago
Submission Deadline
11 Mar 2022Expired
Future Notice Date
Not specified
Award Date
24 Oct 20223 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NATIONAL GRID ELECTRICITY DISTRIBUTION PLC
Additional Buyers

WESTERN POWER DISTRIBUTION PLC

Contact Name
Rachel Drake
Contact Email
rdrake@nationalgrid.co.uk, rdrake@westernpower.co.uk
Contact Phone
+44 1179332383

Buyer Location

Locality
BRISTOL
Postcode
BS2 0TB
Post Town
Bristol
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK5 West of England
Small Region (ITL 3)
TLK51 Bristol, City of
Delivery Location
TLF East Midlands (England), TLG West Midlands (England), TLK South West (England), TLL14 South West Wales, TLL15 Central Valleys, TLL16 Gwent Valleys, TLL17 Bridgend and Neath Port Talbot, TLL18 Swansea, TLL21 Monmouthshire and Newport, TLL22 Cardiff and Vale of Glamorgan, TLL24 Powys

Local Authority
Bristol, City of
Electoral Ward
Lawrence Hill
Westminster Constituency
Bristol East

Supplier Information

Number of Suppliers
1
Supplier Name

JONES LANG LASELLE SERVICES

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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