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DfI - Provision of Parking Enforcement Services

Department for Infrastructure

This public procurement record has 3 releases in its history.

Award

26 Jun 2025 at 13:43

Award Notice
Tender

04 May 2023 at 10:09

Tender Notice
Planning

21 Feb 2022 at 13:14

Planning Notice
Summary of the contracting process

The Department for Infrastructure has concluded a competitive dialogue procurement process for the provision of parking enforcement services, with a total contracted value of £75,000,000. This contract covers comprehensive parking enforcement services across Belfast, Newry, Lisburn, and various other locations across Northern Ireland. The procurement was initiated on the 4th of May, 2023, and awarded on the 2nd of June, 2025. The services include a range of tasks such as parking restrictions enforcement, cashless payment systems, and maintenance of pay and display machines, among others. APCOA Parking UK Limited has been awarded the tender, which will be active for an initial period of four years, with the possibility of extensions. The procurement method employed was competitive dialogue, which allowed for detailed discussions with potential suppliers to achieve optimal service delivery solutions.

This procurement presents a significant opportunity for businesses specialising in technological solutions for parking management and enforcement services. Companies that offer innovative, digital solutions aligned with the latest technological advancements in parking enforcement systems could find substantial growth opportunities through such contracts. Businesses capable of offering comprehensive management services that incorporate efficient use of technology, such as CCTV operations and cashless payment systems, would be well-suited to compete in this market. Furthermore, this contract holds potential benefits for companies focusing on digital transformation in public infrastructure services, aiming to enhance efficiency and reduce the reliance on manual interventions in parking enforcement.

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Notice Information

Notice Title

DfI - Provision of Parking Enforcement Services

Notice Description

The service provider will be responsible for the management of the following: * On Street parking enforcement in three charged zones in Belfast, Newry and Lisburn. * On street enforcement of parking restrictions in 26 cities and towns across Northern Ireland that are non-charged zones. * On Street enforcement of one residents parking zone in Belfast. * Parking enforcement in 3 charged Park and Ride car parks near Belfast. * Bus lane and urban clearway enforcement using fixed and mobile CCTV in Belfast. * A Lift and Tow service for vehicles parked in a bus lane or urban clearway during a period of restriction. * Cash collection from P and D machines in charged zones - currently there are approximately 300 machines in place. * Provision of rationalised digitised P and D machines to replace the 300 currently on site. * P and D machine maintenance. * A cashless parking service as an alternative to paying by cash and displaying a ticket from an On-Street or Park and Ride car park Pay and Display (P and D) machine. * A clamp and removal service for PCN debt. * A pound facility to store vehicles removed to recover debt or for causing an obstruction on a bus lane or urban clearway. * A disposal service by either auction or crushing for vehicles held in the pound for more than 30 days that remain unrecovered by their owner. * Provision of a dedicated centralised customer service to facilitate enquiries from the public on matters such as P and D machine faults, season ticket management and removal of clamps etc. The current service deploys approximately 160 traffic attendants. It is hoped to reduce that figure to around 100 traffic attendants with the introduction of digitised enforcement. Approximately 120-160,000 Penalty Charge Notices have been issued annually through the current contract.

Lot Information

Lot 1

The service provider will be responsible for the management of the following: * On Street parking enforcement in three charged zones in Belfast, Newry and Lisburn. * On street enforcement of parking restrictions in 26 cities and towns across Northern Ireland that are non-charged zones. * On Street enforcement of one residents parking zone in Belfast. * Parking enforcement in 3 charged Park and Ride car parks near Belfast. * Bus lane and urban clearway enforcement using fixed and mobile CCTV in Belfast. * A Lift and Tow service for vehicles parked in a bus lane or urban clearway during a period of restriction. * Cash collection from P and D machines in charged zones - currently there are approximately 300 machines in place. * Provision of rationalised digitised P and D machines to replace the 300 currently on site. * P and D machine maintenance. * A cashless parking service as an alternative to paying by cash and displaying a ticket from an On-Street or Park and Ride car park Pay and Display (P and D) machine. * A clamp and removal service for PCN debt. * A pound facility to store vehicles removed to recover debt or for causing an obstruction on a bus lane or urban clearway. * A disposal service by either auction or crushing for vehicles held in the pound for more than 30 days that remain unrecovered by their owner. * Provision of a dedicated centralised customer service to facilitate enquiries from the public on matters such as P and D machine faults, season ticket management and removal of clamps etc. The current service deploys approximately 160 traffic attendants. It is hoped to reduce that figure to around 100 traffic attendants with the introduction of digitised enforcement. Approximately 120-160,000 Penalty Charge Notices have been issued annually through the current contract. Additional information: The initial contract period is four 4 years, with the option to extend for a further period of up to 36 months and a final period of up to 36 months.

Options: There are options to extend for a further period of up to 36 months and a final period of up to 36 months

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-031962
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/035413-2025
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Competitive dialogue
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

98 - Other community, social and personal services

CPV Codes

98351110 - Parking enforcement services

Notice Value(s)

Tender Value
£75,000,000 £10M-£100M
Lots Value
£75,000,000 £10M-£100M
Awards Value
Not specified
Contracts Value
£75,000,000 £10M-£100M

Notice Dates

Publication Date
26 Jun 20251 years ago
Submission Deadline
5 Jun 2023Expired
Future Notice Date
19 Feb 2023Expired
Award Date
2 Jun 20251 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Department for Infrastructure
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BELFAST
Postcode
BT7 2JA
Postcode Area
Northern Ireland
Country
Northern Ireland
Major Region (ITL 1)
TLN Northern Ireland
Basic Region (ITL 2)
TLN0 Northern Ireland
Small Region (ITL 3)
TLN06 Belfast
Delivery Location
TLN Northern Ireland
Local Authority
Belfast
Electoral Ward
Central
Westminster Constituency
Belfast South and Mid Down

Supplier Information

Number of Suppliers
1
Supplier Name

APCOA PARKING UK LIMITED

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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