Award

SPM Social Security Scotland - Live Service Team (Lot 2)

SOCIAL SECURITY SCOTLAND

This public procurement record has 4 releases in its history.

AwardUpdate

13 Jan 2026 at 09:05

Award

18 Dec 2025 at 13:16

Award

12 Sep 2025 at 07:41

Tender

09 Jun 2022 at 11:56

Summary of the contracting process

The procurement process for "SPM Social Security Scotland - Live Service Team (Lot 2)" is managed by Social Security Scotland, a part of the Scottish Government. This contract pertains to the IT services industry, specifically focusing on consulting, software development, Internet, and support services. The contract, initially active from 6 January 2026 to 30 June 2026, has been extended, with Mphasis UK Limited as the current supplier. The procurement process followed a limited method without prior publication of a call for competition, indicative of the project's critical nature to maintain essential technical support. This extension provides continuity of services until a replacement contract is secured by April 2026, with operations primarily located in the UKM region, particularly Dundee.

For businesses in the IT sector, particularly those with a strong background in software development and management of government service projects, this tender represents a significant opportunity. Companies specialising in IT consulting, system integration, and support services would be well-suited to engage in the competitive selection process for the upcoming contract anticipated to replace the current agreement. With its considerable budget and scope, this contract presents a significant opportunity for growth, especially for large enterprises capable of handling the complexities associated with supporting social programme management platforms within the public sector.

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Notice Title

SPM Social Security Scotland - Live Service Team (Lot 2)

Notice Description

This is a voluntary ex ante transparency (VEAT) notice. This notice is to indicate that Scottish Ministers, acting through Social Security Scotland, intend to extend the current SPM Social Security Scotland - Live Service Team (Lot 2) contract from 6 January 2026 to 30 June 2026

Lot Information

SPM Projects

This notice is to confirm that Scottish Ministers, acting through Social Security Scotland, has extended the current SPM Social Security Scotland - Live Service Team (Lot 2) contract from 6 January 2026 to 30 June 2026.

Options: This is not a fixed price contract therefore actual spend may vary from the value stated above.

Renewal: July 2027

SPM Resources

Suppliers must have previous design, configuration and implementation experience of the Social Programme Management Platform (currently IBM Curam) (SPM) product. This must be organisational experience of delivering this technology as a Lead or Sub-contractor and must be the organisation's experience in successfully delivering these SPM Projects not just individual staff with experience. The SPM Resources Lot will provide resource skills and expertise in support of Social Security core case management platform. Resources will typically assist with the delivery of digital technology requirements and will be commissioned to deliver specific objectives and tasks. The nature of digital technology resources typically required is diverse and some examples (non-exhaustive list) are; SPM Business Analysis, SPM Dev (Build/Config/Code), SPM Architecture (including Cloud Design & Deployment) , SPM Data Architecture (Schema design & assurance etc.), SPM Data Migration (relevant experience including data translation / matching between schema's), SPM Testing (Strategy & Execution), SPM Release & Configuration Management (including Change), SPM DevOps, SPM System Support & DBA, SPM Live Running, SPM Training (Technical), SPM Data Engineer, SPM Data Analyst, SPM Data Scientist, SPM Scrum Master, AEM Developer.

Renewal: July 2027

Procurement Information

The continued provision of services under the current contract is essential to ensure that Social Security Scotland can continue to provide technical support for its core benefit platform (SPM) until a replacement contract can be put in place. A competitive process is underway to identify and put such a replacement in place, by April 2026. The extension of the current term of the contract is considered to be proportionate in the circumstances based on previous experience, and taking into account the need for a contingency to account for potential delays.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0344a7
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/002473-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Dynamic
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support


CPV Codes

48000000 - Software package and information systems

48810000 - Information systems

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£29,956,117 £10M-£100M

Notice Dates

Publication Date
13 Jan 20261 months ago
Submission Deadline
11 Jul 2022Expired
Future Notice Date
Not specified
Award Date
23 Dec 20214 years ago
Contract Period
6 Jan 2026 - 30 Jun 2026 1-6 months
Recurrence
July 2027

Notice Status

Tender Status
Complete
Lots Status
Active, Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
SOCIAL SECURITY SCOTLAND
Additional Buyers

SCOTTISH GOVERNMENT

Contact Name
Maxine Mullen, Yvonne Graham
Contact Email
maxine.mullen@gov.scot, procurement@socialsecurity.gov.scot
Contact Phone
+44 1412420133, +44 1412425913

Buyer Location

Locality
GLASGOW
Postcode
G2 8EA
Post Town
Glasgow
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM0 Eastern Scotland
Small Region (ITL 3)
TLM03 Angus and Dundee City
Delivery Location
TLM Scotland, TLM82 Glasgow City

Local Authority
Dundee City
Electoral Ward
Maryfield
Westminster Constituency
Dundee Central

Supplier Information

Number of Suppliers
1
Supplier Name

MPHASIS

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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