East Midlands Critical Care Transfer Coordination Service (Call Handling)

NHS England - East Midlands Specialised Commissioning

This public procurement record has 3 releases in its history.

Award

26 May 2023 at 14:09

Tender

07 Oct 2022 at 12:37

Planning

28 Jun 2022 at 10:24

Summary of the contracting process

The NHS Arden and AGCSU is seeking to commission a specialised critical care transport co-ordination service for the East Midlands Region. The title of the procurement is "East Midlands Critical Care Transfer Coordination Service (Call Handling)" within the healthcare services industry category. The buying organisation is the NHS England East Midlands Specialised Commissioning. The procurement stage is in the award stage, with the closing date for the previous ITT being Wednesday 9th November 2022. The service will involve coordinating urgent and emergency requests 24/7, 365 days a year.

This tender offers an opportunity for businesses in the healthcare services sector to provide critical care transport coordination services. Companies with experience in handling emergency medical advice, patient transfers, and coordinating healthcare services would be well-suited to compete. The tender, despite being at the award stage, provides insights into the type of services needed in the healthcare industry and highlights the demand for specialised critical care transport coordination services in the East Midlands region.

How relevant is this notice?

Notice Title

East Midlands Critical Care Transfer Coordination Service (Call Handling)

Notice Description

NHS Arden and Greater East Midlands Commissioning Support Unit (AGCSU), on behalf of NHS England East Midlands Specialised Commissioning (referred to as the Commissioner), is seeking to commission a suitably qualified and experienced provider to deliver the specialised critical care transport co-ordination service (Call Handling) for the East Midlands Region through the publication of this ITT. The service provider will receive and coordinate urgent and emergency requests made via telephone and digital routes 24 hours a day, 7 days a week, 365 days a year from specialised service leads who require advice on resuscitation and stabilisation, the sourcing of cots/beds from within and outside the East Midlands region, and/or to facilitate patient transfers to and from general hospitals to specialist treatment centres via the commissioned Ambulance Transport Provider.

Lot Information

Lot 1

The procurement is to commission a service that is able to receive and coordinate planned, unplanned and repatriation requests via telephone and digital routes for intra-uterine, neonatal (CenTre), paediatric (CoMET), and ECMO (extracorporeal membrane oxygenation) for advice on resuscitation and stabilisation and/or patient transfers and/or repatriations to and from general hospitals to specialist treatment centres. For IUT requests, this service will also undertake bed and cot location services. In essence to help people who need critical care to get the right advice, first time and facilitate their journey. The service will manage and coordinate requests for advice and/or transfers (via submission of a digital referral form wherever possible and/or a telephone call) according to processes that will need to be developed, agreed and implemented with the clinical service leads. The service will be delivered 24 hours a day, 7 days a week, 365 days a year. The service will respond to all requests within the Key Performance Indicators. NHS England East Midlands Specialised Commissioning is the contracting and commissioning authority for this service and wishes to commission centres across England to be delivered as part of a network arrangement. The ITT documents are available through the EU Supply portal: https://uk.eu-supply.com/login.asp?B=agcsu The reference is 57705 and the closing date for completed ITT responses is midday on Wednesday 9th November 2022. Additional information: Following the ITT, no bids passed either the pass/fail criteria or the minimum quality threshold and therefore the process was abandoned in accordance with the Regulations. Consequently, the Commissioner intends to award an interim contract to the incumbent provider in accordance with Regulation 32(2)(a) for a period of 18 months to allow for a further procurement process to be undertaken.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-034b57
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/015110-2023
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

75 - Administration, defence and social security services


CPV Codes

75122000 - Administrative healthcare services

Notice Value(s)

Tender Value
£3,856,200 £1M-£10M
Lots Value
£3,856,200 £1M-£10M
Awards Value
Not specified
Contracts Value
£1,047,003 £1M-£10M

Notice Dates

Publication Date
26 May 20233 years ago
Submission Deadline
9 Nov 2022Expired
Future Notice Date
7 Oct 2022Expired
Award Date
10 Mar 20233 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NHS England - East Midlands Specialised Commissioning
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
GLENFIELD
Postcode
LE3 8RA
Postcode Area
Leicester
Country
England

Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF2 Leicestershire, Rutland and Northamptonshire
Small Region (ITL 3)
TLF22 Leicestershire CC and Rutland
Delivery Location
TLF East Midlands (England)

Local Authority
Blaby
Electoral Ward
Glenfield Faire
Westminster Constituency
Mid Leicestershire

Supplier Information

Number of Suppliers
1
Supplier Name

365 Response Ltd

Open Contracting Data Standard (OCDS)

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