Provision of Multi Occupancy Accessible Transport Services

Notice Information

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Notice Title

Provision of Multi Occupancy Accessible Transport Services

Notice Description

The services are required to commence from 1 October 2023. The services are: Provision of driver plus vehicle for an 8 hour shift, on a range of shifts including early and late on Monday to Sunday. The contracts for these services will be for 5 years with a TfL option to extend to 7 years. Ad hoc provision of additional driver and vehicle to respond flexibly to variations in DaR's service demand and/or deployment of its own drivers and vehicles. For the above services, vehicles and drivers contracted to DaR will operate exclusively on DaR activities during the contracted hours. It will not be permitted for the Service Provider to undertake work or carry passengers for other service commissioners whilst the vehicles are contracted to DaR. The Service Provider will charge the authority at an inclusive day/hour rate for the driver and vehicle services. Fixed Charges will apply to all shift volumes as initially bid and agreed in the contract against the minimum shift availability volumes whether increased, decreased or stopped. TfL reserves the right to change shift volumes at will, acting reasonably and providing notice in accordance with the contract. Our key objectives for MOAT operations over the next seven years are: 1. Excellent safety and safeguarding procedures 2. High levels of customer satisfaction 3. High levels of reliability 4. A focus on lowering the cost of trip delivery To be able to participate in the tender, suppliers must be registered on TfL's SAP Ariba system. Details are provided in this notice.

Lot Information

MOAT 3 Lot a

The Service Provider will charge the authority at an inclusive day/hour rate for the driver and vehicle services. Fixed Charges will apply to all shift volumes as initially bid and agreed in the contract against the minimum shift availability volumes whether increased, decreased or stopped. TfL reserves the right to change shift volumes at will, acting reasonably and providing notice in accordance with the contract. Our key objectives for MOAT operations over the next seven years are: 1. Excellent safety and safeguarding procedures 2. High levels of customer satisfaction 3. High levels of reliability 4. A focus on lowering the cost of trip delivery

Options: 5 years with option to extend for up to a further 2 years.

Northern Hillingdon, Harrow and Brent

TfL is seeking Service providers of vehicles and drivers to support its Dial-a-Ride operation. TfL requires a contract to be put in place for July 2023 ready for commencement of minimum operational service shifts from 1 October 2023. TfL is conducting a competitive tender for this Contract for a duration of five (5) years from the Contract Commencement Date with the option, at the Authority's Sole Discretion, to extend for further periods up to a maximum of two (2) years. Additional information: To be able to participate in the tender, suppliers must be registered on TfL's SAP Ariba system. To express an interest for this contract, interested bidders must BOTH confirm by email to darmoat3@tfl.gov.uk to express their interest in the opportunity AND complete Ariba registration, if required. Upon completion of registration and confirmation that the bidder has been invited to the Sourcing Event in Ariba, the interested bidder will have unrestricted and full access to the procurement documents, free of charge through their dashboard when they login to Ariba at https://service.ariba.com/Supplier.aw. Any additional information can be obtained from the above mentioned email address. Economic operators need to complete and submit a response to the relevant procurement documents by the deadline date set out in these documents. To register or to check if you are already registered in Ariba log on to https://service.ariba.com/Supplier.aw. Interested participants must read the instructions carefully before proceeding with registration and are advised to satisfy themselves that they understand all the requirements of this opportunity and the procurement exercise before submitting their response. For help on uploading your responses, please refer to https://support.ariba.com/Adapt/Ariba_Network_Supplier_Training. If the problem persists please contact Ariba_Supplier_Enablement@tfl.gov.uk Please note, even if you are already a registered supplier on SAP Ariba you must without any delay confirm to the Procurement Lead darmoat3@tfl.gov.uk your intention to participate in this opportunity and your details as follows, so that the Procurement Lead can manually add vital details to the Sourcing Event on SAP Ariba. You must provide: - your single point of contact first name and surname - your email address - your position in the organisation - your organisation name

Options: Extension for up to 24 months. Increases or decreases in minimum number of shifts to be operated by the Service Provider at the discretion of the contracting authority.

Haringey, Barnet and Enfield

TfL is seeking Service providers of vehicles and drivers to support its Dial-a-Ride operation. TfL requires a contract to be put in place for July 2023 ready for commencement of minimum operational service shifts from 1 October 2023. TfL is conducting a competitive tender for this Contract for a duration of five (5) years from the Contract Commencement Date with the option, at the Authority's Sole Discretion, to extend for further periods up to a maximum of two (2) years. Additional information: To be able to participate in the tender, suppliers must be registered on TfL's SAP Ariba system. To express an interest for this contract, interested bidders must BOTH confirm by email to darmoat3@tfl.gov.uk to express their interest in the opportunity AND complete Ariba registration, if required. Upon completion of registration and confirmation that the bidder has been invited to the Sourcing Event in Ariba, the interested bidder will have unrestricted and full access to the procurement documents, free of charge through their dashboard when they login to Ariba at https://service.ariba.com/Supplier.aw. Any additional information can be obtained from the above mentioned email address. Economic operators need to complete and submit a response to the relevant procurement documents by the deadline date set out in these documents. To register or to check if you are already registered in Ariba log on to https://service.ariba.com/Supplier.aw. Interested participants must read the instructions carefully before proceeding with registration and are advised to satisfy themselves that they understand all the requirements of this opportunity and the procurement exercise before submitting their response. For help on uploading your responses, please refer to https://support.ariba.com/Adapt/Ariba_Network_Supplier_Training. If the problem persists please contact Ariba_Supplier_Enablement@tfl.gov.uk Please note, even if you are already a registered supplier on SAP Ariba you must without any delay confirm to the Procurement Lead darmoat3@tfl.gov.uk your intention to participate in this opportunity and your details as follows, so that the Procurement Lead can manually add vital details to the Sourcing Event on SAP Ariba. You must provide: - your single point of contact first name and surname - your email address - your position in the organisation - your organisation name

Options: Extension for up to 24 months. Increases or decreases in minimum number of shifts to be operated by the Service Provider at the discretion of the contracting authority.

Hackney, Waltham Forest, Newham, Tower Hamlets and City

TfL is seeking Service providers of vehicles and drivers to support its Dial-a-Ride operation. TfL requires a contract to be put in place for July 2023 ready for commencement of minimum operational service shifts from 1 October 2023. TfL is conducting a competitive tender for this Contract for a duration of five (5) years from the Contract Commencement Date with the option, at the Authority's Sole Discretion, to extend for further periods up to a maximum of two (2) years. Additional information: To be able to participate in the tender, suppliers must be registered on TfL's SAP Ariba system. To express an interest for this contract, interested bidders must BOTH confirm by email to darmoat3@tfl.gov.uk to express their interest in the opportunity AND complete Ariba registration, if required. Upon completion of registration and confirmation that the bidder has been invited to the Sourcing Event in Ariba, the interested bidder will have unrestricted and full access to the procurement documents, free of charge through their dashboard when they login to Ariba at https://service.ariba.com/Supplier.aw. Any additional information can be obtained from the above mentioned email address. Economic operators need to complete and submit a response to the relevant procurement documents by the deadline date set out in these documents. To register or to check if you are already registered in Ariba log on to https://service.ariba.com/Supplier.aw. Interested participants must read the instructions carefully before proceeding with registration and are advised to satisfy themselves that they understand all the requirements of this opportunity and the procurement exercise before submitting their response. For help on uploading your responses, please refer to https://support.ariba.com/Adapt/Ariba_Network_Supplier_Training. If the problem persists please contact Ariba_Supplier_Enablement@tfl.gov.uk Please note, even if you are already a registered supplier on SAP Ariba you must without any delay confirm to the Procurement Lead darmoat3@tfl.gov.uk your intention to participate in this opportunity and your details as follows, so that the Procurement Lead can manually add vital details to the Sourcing Event on SAP Ariba. You must provide: - your single point of contact first name and surname - your email address - your position in the organisation - your organisation name

Options: Extension for up to 24 months. Increases or decreases in minimum number of shifts to be operated by the Service Provider at the discretion of the contracting authority

Redbridge, Barking & Dagenham and Havering

TfL is seeking Service providers of vehicles and drivers to support its Dial-a-Ride operation. TfL requires a contract to be put in place for July 2023 ready for commencement of minimum operational service shifts from 1 October 2023. TfL is conducting a competitive tender for this Contract for a duration of five (5) years from the Contract Commencement Date with the option, at the Authority's Sole Discretion, to extend for further periods up to a maximum of two (2) years. Additional information: To be able to participate in the tender, suppliers must be registered on TfL's SAP Ariba system. To express an interest for this contract, interested bidders must BOTH confirm by email to darmoat3@tfl.gov.uk to express their interest in the opportunity AND complete Ariba registration, if required. Upon completion of registration and confirmation that the bidder has been invited to the Sourcing Event in Ariba, the interested bidder will have unrestricted and full access to the procurement documents, free of charge through their dashboard when they login to Ariba at https://service.ariba.com/Supplier.aw. Any additional information can be obtained from the above mentioned email address. Economic operators need to complete and submit a response to the relevant procurement documents by the deadline date set out in these documents. To register or to check if you are already registered in Ariba log on to https://service.ariba.com/Supplier.aw. Interested participants must read the instructions carefully before proceeding with registration and are advised to satisfy themselves that they understand all the requirements of this opportunity and the procurement exercise before submitting their response. For help on uploading your responses, please refer to https://support.ariba.com/Adapt/Ariba_Network_Supplier_Training. If the problem persists please contact Ariba_Supplier_Enablement@tfl.gov.uk Please note, even if you are already a registered supplier on SAP Ariba you must without any delay confirm to the Procurement Lead darmoat3@tfl.gov.uk your intention to participate in this opportunity and your details as follows, so that the Procurement Lead can manually add vital details to the Sourcing Event on SAP Ariba. You must provide: - your single point of contact first name and surname - your email address - your position in the organisation - your organisation name

Options: Extension for up to 24 months. Increases or decreases in minimum number of shifts to be operated by the Service Provider at the discretion of the contracting authority.

Southern Hillingdon, Ealing and Hounslow

TfL is seeking Service providers of vehicles and drivers to support its Dial-a-Ride operation. TfL requires a contract to be put in place for July 2023 ready for commencement of minimum operational service shifts from 1 October 2023. TfL is conducting a competitive tender for this Contract for a duration of five (5) years from the Contract Commencement Date with the option, at the Authority's Sole Discretion, to extend for further periods up to a maximum of two (2) years. Additional information: To be able to participate in the tender, suppliers must be registered on TfL's SAP Ariba system. To express an interest for this contract, interested bidders must BOTH confirm by email to darmoat3@tfl.gov.uk to express their interest in the opportunity AND complete Ariba registration, if required. Upon completion of registration and confirmation that the bidder has been invited to the Sourcing Event in Ariba, the interested bidder will have unrestricted and full access to the procurement documents, free of charge through their dashboard when they login to Ariba at https://service.ariba.com/Supplier.aw. Any additional information can be obtained from the above mentioned email address. Economic operators need to complete and submit a response to the relevant procurement documents by the deadline date set out in these documents. To register or to check if you are already registered in Ariba log on to https://service.ariba.com/Supplier.aw. Interested participants must read the instructions carefully before proceeding with registration and are advised to satisfy themselves that they understand all the requirements of this opportunity and the procurement exercise before submitting their response. For help on uploading your responses, please refer to https://support.ariba.com/Adapt/Ariba_Network_Supplier_Training. If the problem persists please contact Ariba_Supplier_Enablement@tfl.gov.uk Please note, even if you are already a registered supplier on SAP Ariba you must without any delay confirm to the Procurement Lead darmoat3@tfl.gov.uk your intention to participate in this opportunity and your details as follows, so that the Procurement Lead can manually add vital details to the Sourcing Event on SAP Ariba. You must provide: - your single point of contact first name and surname - your email address - your position in the organisation - your organisation name

Options: Extension for up to 24 months. Increases or decreases in minimum number of shifts to be operated by the Service Provider at the discretion of the contracting authority.

Camden, Islington, Westminster, Kensington & Chealsea and Hammersmith & Fulham

TfL is seeking Service providers of vehicles and drivers to support its Dial-a-Ride operation. TfL requires a contract to be put in place for July 2023 ready for commencement of minimum operational service shifts from 1 October 2023. TfL is conducting a competitive tender for this Contract for a duration of five (5) years from the Contract Commencement Date with the option, at the Authority's Sole Discretion, to extend for further periods up to a maximum of two (2) years. Additional information: To be able to participate in the tender, suppliers must be registered on TfL's SAP Ariba system. To express an interest for this contract, interested bidders must BOTH confirm by email to darmoat3@tfl.gov.uk to express their interest in the opportunity AND complete Ariba registration, if required. Upon completion of registration and confirmation that the bidder has been invited to the Sourcing Event in Ariba, the interested bidder will have unrestricted and full access to the procurement documents, free of charge through their dashboard when they login to Ariba at https://service.ariba.com/Supplier.aw. Any additional information can be obtained from the above mentioned email address. Economic operators need to complete and submit a response to the relevant procurement documents by the deadline date set out in these documents. To register or to check if you are already registered in Ariba log on to https://service.ariba.com/Supplier.aw. Interested participants must read the instructions carefully before proceeding with registration and are advised to satisfy themselves that they understand all the requirements of this opportunity and the procurement exercise before submitting their response. For help on uploading your responses, please refer to https://support.ariba.com/Adapt/Ariba_Network_Supplier_Training. If the problem persists please contact Ariba_Supplier_Enablement@tfl.gov.uk Please note, even if you are already a registered supplier on SAP Ariba you must without any delay confirm to the Procurement Lead darmoat3@tfl.gov.uk your intention to participate in this opportunity and your details as follows, so that the Procurement Lead can manually add vital details to the Sourcing Event on SAP Ariba. You must provide: - your single point of contact first name and surname - your email address - your position in the organisation - your organisation name

Options: Extension for up to 24 months. Increases or decreases in minimum number of shifts to be operated by the Service Provider at the discretion of the contracting authority.

Southwark, Lewisham and Greenwich

TfL is seeking Service providers of vehicles and drivers to support its Dial-a-Ride operation. TfL requires a contract to be put in place for July 2023 ready for commencement of minimum operational service shifts from 1 October 2023. TfL is conducting a competitive tender for this Contract for a duration of five (5) years from the Contract Commencement Date with the option, at the Authority's Sole Discretion, to extend for further periods up to a maximum of two (2) years. Additional information: To be able to participate in the tender, suppliers must be registered on TfL's SAP Ariba system. To express an interest for this contract, interested bidders must BOTH confirm by email to darmoat3@tfl.gov.uk to express their interest in the opportunity AND complete Ariba registration, if required. Upon completion of registration and confirmation that the bidder has been invited to the Sourcing Event in Ariba, the interested bidder will have unrestricted and full access to the procurement documents, free of charge through their dashboard when they login to Ariba at https://service.ariba.com/Supplier.aw. Any additional information can be obtained from the above mentioned email address. Economic operators need to complete and submit a response to the relevant procurement documents by the deadline date set out in these documents. To register or to check if you are already registered in Ariba log on to https://service.ariba.com/Supplier.aw. Interested participants must read the instructions carefully before proceeding with registration and are advised to satisfy themselves that they understand all the requirements of this opportunity and the procurement exercise before submitting their response. For help on uploading your responses, please refer to https://support.ariba.com/Adapt/Ariba_Network_Supplier_Training. If the problem persists please contact Ariba_Supplier_Enablement@tfl.gov.uk Please note, even if you are already a registered supplier on SAP Ariba you must without any delay confirm to the Procurement Lead darmoat3@tfl.gov.uk your intention to participate in this opportunity and your details as follows, so that the Procurement Lead can manually add vital details to the Sourcing Event on SAP Ariba. You must provide: - your single point of contact first name and surname - your email address - your position in the organisation - your organisation name

Options: Extension for up to 24 months. Increases or decreases in minimum number of shifts to be operated by the Service Provider at the discretion of the contracting authority.

Lambeth, Richmond upon Thames, Kingston, Merton and Wandsworth

TfL is seeking Service providers of vehicles and drivers to support its Dial-a-Ride operation. TfL requires a contract to be put in place for July 2023 ready for commencement of minimum operational service shifts from 1 October 2023. TfL is conducting a competitive tender for this Contract for a duration of five (5) years from the Contract Commencement Date with the option, at the Authority's Sole Discretion, to extend for further periods up to a maximum of two (2) years. Additional information: To be able to participate in the tender, suppliers must be registered on TfL's SAP Ariba system. To express an interest for this contract, interested bidders must BOTH confirm by email to darmoat3@tfl.gov.uk to express their interest in the opportunity AND complete Ariba registration, if required. Upon completion of registration and confirmation that the bidder has been invited to the Sourcing Event in Ariba, the interested bidder will have unrestricted and full access to the procurement documents, free of charge through their dashboard when they login to Ariba at https://service.ariba.com/Supplier.aw. Any additional information can be obtained from the above mentioned email address. Economic operators need to complete and submit a response to the relevant procurement documents by the deadline date set out in these documents. To register or to check if you are already registered in Ariba log on to https://service.ariba.com/Supplier.aw. Interested participants must read the instructions carefully before proceeding with registration and are advised to satisfy themselves that they understand all the requirements of this opportunity and the procurement exercise before submitting their response. For help on uploading your responses, please refer to https://support.ariba.com/Adapt/Ariba_Network_Supplier_Training. If the problem persists please contact Ariba_Supplier_Enablement@tfl.gov.uk Please note, even if you are already a registered supplier on SAP Ariba you must without any delay confirm to the Procurement Lead darmoat3@tfl.gov.uk your intention to participate in this opportunity and your details as follows, so that the Procurement Lead can manually add vital details to the Sourcing Event on SAP Ariba. You must provide: - your single point of contact first name and surname - your email address - your position in the organisation - your organisation name

Options: Extension for up to 24 months. Increases or decreases in minimum number of shifts to be operated by the Service Provider at the discretion of the contracting authority.

Sutton and Croydon

TfL is seeking Service providers of vehicles and drivers to support its Dial-a-Ride operation. TfL requires a contract to be put in place for July 2023 ready for commencement of minimum operational service shifts from 1 October 2023. TfL is conducting a competitive tender for this Contract for a duration of five (5) years from the Contract Commencement Date with the option, at the Authority's Sole Discretion, to extend for further periods up to a maximum of two (2) years. Additional information: To be able to participate in the tender, suppliers must be registered on TfL's SAP Ariba system. To express an interest for this contract, interested bidders must BOTH confirm by email to darmoat3@tfl.gov.uk to express their interest in the opportunity AND complete Ariba registration, if required. Upon completion of registration and confirmation that the bidder has been invited to the Sourcing Event in Ariba, the interested bidder will have unrestricted and full access to the procurement documents, free of charge through their dashboard when they login to Ariba at https://service.ariba.com/Supplier.aw. Any additional information can be obtained from the above mentioned email address. Economic operators need to complete and submit a response to the relevant procurement documents by the deadline date set out in these documents. To register or to check if you are already registered in Ariba log on to https://service.ariba.com/Supplier.aw. Interested participants must read the instructions carefully before proceeding with registration and are advised to satisfy themselves that they understand all the requirements of this opportunity and the procurement exercise before submitting their response. For help on uploading your responses, please refer to https://support.ariba.com/Adapt/Ariba_Network_Supplier_Training. If the problem persists please contact Ariba_Supplier_Enablement@tfl.gov.uk Please note, even if you are already a registered supplier on SAP Ariba you must without any delay confirm to the Procurement Lead darmoat3@tfl.gov.uk your intention to participate in this opportunity and your details as follows, so that the Procurement Lead can manually add vital details to the Sourcing Event on SAP Ariba. You must provide: - your single point of contact first name and surname - your email address - your position in the organisation - your organisation name

Options: Extension for up to 24 months. Increases or decreases in minimum number of shifts to be operated by the Service Provider at the discretion of the contracting authority.

Bromley and Bexley

TfL is seeking Service providers of vehicles and drivers to support its Dial-a-Ride operation. TfL requires a contract to be put in place for July 2023 ready for commencement of minimum operational service shifts from 1 October 2023. TfL is conducting a competitive tender for this Contract for a duration of five (5) years from the Contract Commencement Date with the option, at the Authority's Sole Discretion, to extend for further periods up to a maximum of two (2) years. Additional information: To be able to participate in the tender, suppliers must be registered on TfL's SAP Ariba system. To express an interest for this contract, interested bidders must BOTH confirm by email to darmoat3@tfl.gov.uk to express their interest in the opportunity AND complete Ariba registration, if required. Upon completion of registration and confirmation that the bidder has been invited to the Sourcing Event in Ariba, the interested bidder will have unrestricted and full access to the procurement documents, free of charge through their dashboard when they login to Ariba at https://service.ariba.com/Supplier.aw. Any additional information can be obtained from the above mentioned email address. Economic operators need to complete and submit a response to the relevant procurement documents by the deadline date set out in these documents. To register or to check if you are already registered in Ariba log on to https://service.ariba.com/Supplier.aw. Interested participants must read the instructions carefully before proceeding with registration and are advised to satisfy themselves that they understand all the requirements of this opportunity and the procurement exercise before submitting their response. For help on uploading your responses, please refer to https://support.ariba.com/Adapt/Ariba_Network_Supplier_Training. If the problem persists please contact Ariba_Supplier_Enablement@tfl.gov.uk Please note, even if you are already a registered supplier on SAP Ariba you must without any delay confirm to the Procurement Lead darmoat3@tfl.gov.uk your intention to participate in this opportunity and your details as follows, so that the Procurement Lead can manually add vital details to the Sourcing Event on SAP Ariba. You must provide: - your single point of contact first name and surname - your email address - your position in the organisation - your organisation name

Options: Extension for up to 24 months. Increases or decreases in minimum number of shifts to be operated by the Service Provider at the discretion of the contracting authority.

MOAT 3 Lot b

The Service Provider will charge the authority at an inclusive day/hour rate for the driver and vehicle services. Fixed Charges will apply to all shift volumes as initially bid and agreed in the contract against the minimum shift availability volumes whether increased, decreased or stopped. TfL reserves the right to change shift volumes at will, acting reasonably and providing notice in accordance with the contract. Our key objectives for MOAT operations over the next seven years are: 1. Excellent safety and safeguarding procedures 2. High levels of customer satisfaction 3. High levels of reliability 4. A focus on lowering the cost of trip delivery